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Itb Chap 07
 

Itb Chap 07

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  • CHAPTER 7 06/08/09 ITB

Itb Chap 07 Itb Chap 07 Presentation Transcript

  • Management and Leadership 7-1 Management 7-2 Leadership 7-3 Ethical Management 7
  • LESSON 7-1 Management
    • Goals
    • Define the five functions of management.
    • Describe the levels of management in businesses.
    • Discuss when to use the two management styles.
    Chapter 7 Slide
  • Key Terms
    • management
    • planning
    • organizing
    • staffing
    • implementing
    • controlling
    • management style
    Chapter 7 Slide
  • ROLE AND WORK OF MANAGERS
    • Who is a manager?
    • What do managers do?
      • Planning
      • Organizing
      • Staffing
      • Implementing
      • Controlling
    Chapter 7 Slide
  • >> C H E C K P O I N T
    • What are the five management functions?
    Chapter 7 Slide
  • MANAGEMENT LEVELS
    • Top management
    • Mid-management
    • Supervisors
    • Management by others
    Chapter 7 Slide
  • >> C H E C K P O I N T
    • What are the differences among the three levels of management?
    Chapter 7 Slide
  • MANAGEMENT STYLES
    • Tactical management
    • Strategic management
    • Mixed management
    Chapter 7 Slide
  • >> C H E C K P O I N T
    • How is tactical management different from strategic management?
    Chapter 7 Slide
  • LESSON 7-2 Leadership
    • Goals
    • Describe the need for leadership skills and the characteristics of an effective leader.
    • Identify the human relations skills needed by managers and leaders.
    • Recognize four types of leadership influence.
    Chapter 7 Slide
  • Key Terms
    • leadership
    • human relations
    • influence
    • informal influence
    • formal influence
    Chapter 7 Slide
  • WHAT IS A LEADER?
    • Need for leadership
    • Leadership characteristics
    Chapter 7 Slide
  • Characteristics of Effective Leaders
    • Understanding
    • Initiative
    • Dependability
    • Judgment
    • Objectivity
    • Confidence
    • Stability
    • Cooperation
    • Honesty
    • Courage
    • Communication
    • Intelligence
    Chapter 7 Slide
  • Preparing to Be a Leader
    • Study leadership
    • Participate in organizations and activities
    • Practice leadership at work
    • Observe leaders
    • Work with a mentor
    • Do a self-analysis and ask for feedback
    Chapter 7 Slide
  • >> C H E C K P O I N T
    • What are several ways to develop leadership skills?
    Chapter 7 Slide
  • IMPORTANCE OF HUMAN RELATIONS
    • Human relations skills
      • Self understanding
      • Understanding others
      • Communication
      • Team building
      • Developing job satisfaction
    Chapter 7 Slide
  • >> C H E C K P O I N T
    • Why do managers and leaders need effective human relations skills?
    Chapter 7 Slide
  • INFLUENCING PEOPLE
    • Kinds of influence
      • Position influence
      • Reward influence
      • Expert influence
      • Identity influence
    • Formal and informal influence
    Chapter 7 Slide
  • >> C H E C K P O I N T
    • What is the difference between formal and informal influence?
    Chapter 7 Slide
  • LESSON 7-3 Ethical Management
    • Goals
    • Justify the need for ethical management.
    • Identify the role of leaders in increasing ethical behavior.
    Chapter 7 Slide
  • Key Terms
    • ethical business practices
    • core values
    Chapter 7 Slide
  • IMPORTANCE OF ETHICAL BEHAVIOR
    • Not everyone has the same belief about what is ethical and what is not ethical.
    • Organizations should develop a clear view of what is acceptable business behavior and what is not.
    • Individuals and organizations develop reputations based on their actions and the decisions they make.
    Chapter 7 Slide
  • WHAT IS ETHICAL BEHAVIOR?
    • It is lawful.
    • It is consistent with company values and policies.
    • It does not harm some while benefiting others.
    • If the actions and results become public, it will not embarrass the company.
    Chapter 7 Slide
  • ETHICAL MANAGEMENT
    • Actions and activities of the business are legal, honest, and ethical.
    • People and other companies treated fairly.
    • Work of the company improves the communities and countries in which it operates.
    • Company works to protect the environment and conserve natural resources.
    Chapter 7 Slide
  • >> C H E C K P O I N T
    • What are the two parts of ethical behavior?
    Chapter 7 Slide
  • INCREASING ETHICAL BEHAVIOR THROUGH LEADERSHIP
    • Preparing the organization
    • Modeling ethical behavior
    Chapter 7 Slide
  • >> C H E C K P O I N T
    • What are the core values of an organization?
    Chapter 7 Slide