A Concept for the Integration of Online Business Games into Blended Learning Scenarios

ECGBL 2009 Welcome ECGBL 2009 3. European Conference on Games Based Learning Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 A Concept for the Integration of Online Business Games into Blended Learning Scenarios based on Kolbs Experiential Learning Theory Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 inside Business Group Business Activities • Full Service Provider in Corporate Learning Consulting, Conceptual Design, Realization, Integration, Marketing, Controlling • Insurance and Finance Industries • e-Learning und Blended Learning  All from one source! Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Corporate Education in the Insurance Industry in Germany Status Quo • The education of the sales personnel is regulated by law (European Insurance Contract Act) • 75% are self-employed workers (exclusively bound to one insurance company)  Education in the insurance industries is strictly regulated! Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Corporate Education in the Insurance Industry in Germany Status Quo Situation • A “well“ educated attendee becomes a self-employed manager of an insurance agency… Questions • Is there enough knowledge about the network of business and economic interrelationships in an insurance agency? • Does he know enough about time management and self-management? • Is he able to organize himself and the agency? • Does he posses business acumen? Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Corporate Education in the Insurance Industry in Germany Status Quo Situation • A “well“ educated attendee becomes a self-employed manager of an insurance agency…  Working life does not forgive mistakes.  In working life mistakes cannot be made undone.  In working life mistake often are painful.  Consequences mostly become apparent only a long time after they have been made – mostly too late. Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Corporate Education in the Insurance Industry in Germany Challange Improvement of the education to prepare the attendees for their future working life as self-employed workers Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Online Business Games An attempt to prepare attendees for their later working Why don‘t we simulate an insurance agency??? • Illustrate the complex network of business and economic interrelationships  General Economic Implications  Individual Implications in Insurance Agencies  Planning, Self-Management, Time Management, Business Analysis risk-free in time-lapse with fun through trial and error „Learning by Experience“ Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 SiVa – An Insurance Agency Simulation Realization with Experts from the Insurance Industries From subject matter experts for real working life! Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Design of SiVa Basic Simulation Principle: Activities, Actions and Key Figures Weekly planning and extrapolation for the monthly status Planning Status Planning weekly monthly weekly Activties Extrapolation Activties & Results Calculation Actions Actions Month Next Month Simulation Time: 18 Months Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Design of SiVa Basic Simulation Principle: Activities, Actions and Key Figures Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Design of SiVa Basic Simulation Principle: Activities, Actions and Key Figures Control mechanisms „Activities“ and „Actions“ Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Design of SiVa Basic Simulation Principle: Activities, Actions and Key Figures Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Design of SiVa Basic Simulation Principle: Activities, Actions and Key Figures Status indication by quantitative and qualitative “Key Figures” Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Design of SiVa Basic Simulation Principle: Events Randomly created events Planning Status Planning weekly monthly weekly Activties Extrapolation Activties & Results Calculation Actions Actions pos. Events neg. Month Next Month Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 SiVa and Blended Learning The (inside) Definition of Blended Learning • Combination of e-Learning with traditional learning and training concepts • More method-mix, less media- or technologie-mix • Multiphase Concept  Face-to-face-training, online-learning, transfer into practice • Supervision by the e-tutor  FAQ, problem solving, group cohesiveness, motivation Nice-Guide-on-the-Side Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 SiVa and Blended Learning David Kolbs Model for Learning by Experience adaped for GBL 1 Gaming Experience 4 Trial in new Gaming Observation Situations and Reflecion 2 Creation of abstract Concepts 3 Learning Prozess Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 SiVa and Blended Learning Extended Model for Learning by Experience in Blended Learning Scenarios Introduction Motivation for and Gaming Motivation Experiences 1 Gaming Experience 4 Joint Analysis Trial in new of the playful Gaming Observation Experiences New Input Situations and Reflecion Explanation of theoretical Background 2 Creation of abstract Concepts Feedback 3 Training Process Joint generalization Learning Process of the Findings Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 SiVa and Blended Learning Blended Learning Setup Kickoff e-Learning-Phase Debriefing • Motivation • Group session with • Individual gaming with SiVa • Feedback • Objectives SiVa • SiVa Contest • Question and • Introduction • Single player • Expert Chats Problems of the e-Trainer session with SiVa • Conclusions for • Panel Discussion • Plenary Session • Group specific the Working Life with SiVa theory • Award Ceremony • Introduction to the of the SiVa Contest SiVa Contest 1 Day 1 Week 1 Day Supervision by the trainer Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 SiVa and Blended Learning Conclusions • Online Business Games provide “Learning by Experience” • The learning experience of Online Business Games is risk-free • On the basis of the extension of Kolb’s cycle of learning it is possible to easily integrate an online business game into blended learning • Online Business Games provide momentous occasions for trainers - On-the-job examples - Problem solving - General and individual implications - Abstract concepts Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 SiVa and Blended Learning Conclusions 2 • Supervised by the trainer the conclusions for working life can be elaborated and finalized • Using online business games in blended learning scenarios requires trainers - with profound knowledge in experiential learning - high capabilities in systemic thinking and system analysis - experience in the usage of e-learning tools • The knowledge achieved through playing business games in blended learning scenarios is the outcome of a trainer-guided but self-organized, entertaining, motivating and reflective learning process directly applicable in working life Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

ECGBL 2009 Thank you Dr. Patrick Blum blum.patrick@inside-online.de Author: Dr. Patrick Blum © inside Unternehmensgruppe 2009

A Concept for the Integration of Online Business Games into Blended Learning Scenarios

by Patrick Blum on Dec 04, 2009

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