Lecture 03: Future Trends in the Global Retail Industry PRESENTED BY: Ian Agoncillo Paca ña

Agenda Global Retail Industry Future Trends

Global Retail Industry

Future Trends

Global Retail Industry

Future Trends in Retailing 1. No more one size fits all. Retailers will carry products that appeal to various consumer mindset 2. Experience Excels. Customer buying experience will be important 3. E-commerce: more Action than Transaction. E-retailing will be used more than just for simple transactions

1. No more one size fits all.

Retailers will carry products that appeal to various consumer mindset

2. Experience Excels.

Customer buying experience will be important

3. E-commerce: more Action than Transaction.

E-retailing will be used more than just for simple transactions

Future Trends in Retailing 4. Smart Shopping. Consumers will accept new technologies that give them better information and more control over the shopping process. 5. Smart Stores. Stores use technology for better space usage and employee efficiency. Over time, these solutions will replace human resources. 6. M-commerce will continue The selling of products and services via mobile devices will grow.

4. Smart Shopping.

Consumers will accept new technologies that give them better information and more control over the shopping process.

5. Smart Stores.

Stores use technology for better space usage and employee efficiency.

Over time, these solutions will replace human resources.

6. M-commerce will continue

The selling of products and services via mobile devices will grow.

Future Trends in Retailing 7. Retailers Act like Suppliers. As retailers grow and become more global, they will seek alternative sources of supply. 8. Brand Sharing. Retailers will plug into each other’s shopper base and use location strength through innovative store-within-a-store, or brand-sharing, partnerships. 9. Suppliers Become Retailers. Supplier direct-to-consumer will become a more practical scenario in the future.

7. Retailers Act like Suppliers.

As retailers grow and become more global, they will seek alternative sources of supply.

8. Brand Sharing.

Retailers will plug into each other’s shopper base and use location strength through innovative store-within-a-store, or brand-sharing, partnerships.

9. Suppliers Become Retailers.

Supplier direct-to-consumer will become a more practical scenario in the future.

Question and Answer Q & A

References Berman, Barry & Evans, Jpel, Retail Management 10 th Ed. (Person) Retail Forward, Inc., “Twenty Trends for 2010: Retailing in an Age of Uncertainty”

Berman, Barry & Evans, Jpel, Retail Management 10 th Ed. (Person)

Retail Forward, Inc., “Twenty Trends for 2010: Retailing in an Age of Uncertainty”