www.bluelock.com
Modern Disaster
Recovery Workshop
1
Taking action to protect and recover your applications and data
www.bluelock.com
Welcome
Join the #BLRaaS conversation on Twitter
Pat O’Day
• Chat your questions to Anne
and we’ll answer...
www.bluelock.com
IT Challenges and Opportunities
Top 5 Challenges Facing IT1 Opportunity for Success
Developing a cloud st...
www.bluelock.com
4
www.bluelock.com
Insights from the field
• Lesson 1 – Risk of prolonged outages and data
loss is real and growing
• Lesson...
www.bluelock.com
Disasters on the Rise
• Disasters (natural and man-made) are increasing
• Businesses are becoming more re...
www.bluelock.com
Flood Hail
Thunderstorm
High Winds
Ice Storms
Philadelphia 1086 674 2641 Ice:5
Cincinnati 869 957 2352 Ic...
www.bluelock.com
Human Error is the Biggest Cause
of IT Disasters
Survey analysis of
key factors that
cause major SME
IT i...
www.bluelock.com
How effective is DR today?
9
Do Not Have a Full DR Plan Don’t Test their DR Plan
DR Plan didn’t work Don’...
www.bluelock.com
Traditional approaches
are ineffective
www.bluelock.com
Cold SitePrimary Location
Traditional Approach 1 – Cold site
Data backed up
infrequently
May take days to...
www.bluelock.com
Building 3Building 1
One event may impact
both datacenters
Traditional Approach 3 – Local hot site
Far aw...
www.bluelock.com
Helping others
understand the risks is
challenging
www.bluelock.com
“Rockstar” a DR simulator
• For each round:
oDefine the situation:
 Draw One Event Card
 Draw One Downt...
www.bluelock.com
15
www.bluelock.com
Simulating a disaster
16
www.bluelock.com
17
Physical event
www.bluelock.com
18
Logical event
www.bluelock.com@Bluelock | www.bluelock.com | 19
F5 Networks
Solution: Two production Bluelock VDC5125 (East/West)
o Data...
www.bluelock.com
Application recovery
@Bluelock | www.bluelock.com | 20
Mission critical
Business critical
Production
prio...
www.bluelock.com
21
Malicious event
www.bluelock.com
Bluelock Confidential @Bluelock | www.bluelock.com | 22
Solution: tw telecom eLynk & Bluelock RaaS VDC400...
www.bluelock.com
23
Human event
www.bluelock.com
VPN or Private
Bluelock
Your Datacenter
Cloud for
Disaster
Recovery
www.bluelock.com
Failover Process During an Event
Retail Stores
HQ
tw telecom
MPLS Network
Normal ConditionsDuring an Even...
www.bluelock.com
Failback Process After an Event
Retail Stores
30+ locations
tw telecom
MPLS Network
Normal ConditionsDuri...
www.bluelock.com
Protection is Re-established
Retail Stores
HQ
30+ locations
tw telecom
MPLS Network
Normal Conditions
www.bluelock.com
Taking the first steps forward
www.bluelock.com
Continuing Education
If you aren’t familiar with RaaS, we recommend the
following introductory webcasts f...
www.bluelock.com
Bluelock RaaS Training
30
www.bluelock.com
Tell us how we did
31
www.bluelock.com
Connect with Bluelock
Questions, comments or want more detail
on DR in the cloud? Connect with
Bluelock!
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2014 July Webinar Modern DR Workshop

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In this 60-minute webinar workshop, Bluelock CTO Pat O’Day will use four real-life scenarios to help you modernize your approach to DR and backups. O’Day will showcase how you can leverage tools like continuous data protection, cloud elasticity and pay-as-you-go pricing to get better, more reliable protection for your application at a more compelling price point.

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  • IT’s Challenges: 
         - Today IT is like this, tomorrow it can be better with modern technologies

    Today your budget is fixed and talent is scarce and vulnerable. Business demand is increasing and your team isn’t growing.

    As the world changes with a greater emphasis on mobile, SaaS and cloud, your team won’t be able to stay put where they are. You’ll need help to build what you need and serve your customers.
  • Market Landscape
    Instead of throwing product slides at you or asking you a hundred questions and not offering any value in return, we’ve found that the most helpful approach is to create a dialog that can help dial in the most important capabilities you would like to add or grow, and canvasing any obstacles or barriers that might existing in your current approach making it challenging to get there. One tool that we’ve found useful is this overview of the current market landscape for cloud computing. In it we attempt to provide some education and contrast based on almost a decades worth of experience working with companies like yours to try and highlight some of the key strengths and weaknesses for each of the most common approaches to cloud in play today.

    Transition 1: DIY/VAR (Click)
    With the help of value added resellers, traditional companies could afford the luxury of building out their own datacenters and in some cases entire cloud service platforms. Building from scratch allowed for nearly limitless design possibilities. Making capital investments based on a five year plan allowed for a nearly unmatched TCO, and as long as you could acquire and maintain proper talent internal security and expertise was extremely strong. However, some companies have requirements where economies of scale and time to value are emerging priorities. These are elusive in a DIY approach due to the stair step nature procurement and sole proprietor nature of this approach. With the economy coming back and the rush for talent more competitive than ever, some companies are challenged to maintain their IT staffing and expertise levels. This has increased their dependency on reseller partners who commonly punch out at 5pm and don’t work nights and weekends often leaving internal IT on their own in an increasingly 24/7 non-stop business climate.

    Transition 2: Megacloud (Click)
    Looking at the challenges with DIY, there is growing interest for in many legitimate IT organizations to drive some uses cases to the mega cloud.
    This interest is often spurred by workloads requiring high degrees of elasticity that can only be practically achieved in a truly multitenant large scale environment.

    This economy of scale supported by a highly standardized approach often comes at the sacrifice of application or business requirements like compliance requiring you to fit the platform.

    It may be easy to start, but difficult to master. There’s a low barrier to entry, but a high barrier to mature applciations. And those mature applications often suffer from platform lock-in and rigid, fixed preset options. Data auditing can be a problem as well.

    Transition 3: Managed hosting (Click)
    One compromise is the use of managed hosting.

    Managed hosting affords a trusted provider to operate the infrastructure for you, so you can have your hands off. They offer highly leveraged access to expensive and valuable compliance, people, resources and the bets hardware in an application focused environment so you don’t have to worry about managing the infrastructure behind the applciaiton. And, because they have bench strength, there’s more diversity in skill sets and multiple people who can be experts at the same topic on staff. Challenges arise with partial self-service because you can’t turn everythign off, there may be friction between the engineer and the architect. There are few, if any, developer-oriented services.
  • 2014 July Webinar Modern DR Workshop

    1. 1. www.bluelock.com Modern Disaster Recovery Workshop 1 Taking action to protect and recover your applications and data
    2. 2. www.bluelock.com Welcome Join the #BLRaaS conversation on Twitter Pat O’Day • Chat your questions to Anne and we’ll answer the majority at the end, during Q&A. We’ll answer a few throughout the presentation as well. • This webinar is being recorded. We will email you the recorded presentation and slides in a few days.
    3. 3. www.bluelock.com IT Challenges and Opportunities Top 5 Challenges Facing IT1 Opportunity for Success Developing a cloud strategy Faster transition and migration to cloud with tailored application approach Modernizing legacy applications Insightful tools and experienced staff lower complex application hosting risks Finding and retaining IT talent Work with providers who can deepen your team bench strength and expertise Datacenter space, power and cooling On-demand resources avoid stair step purchasing and long time to value Modernizing backup and recovery Access to new, modern capabilities increase reliability of recovery 3 1 Gartner Cloud, Modernization and Staffing Challenges Top I&O Leader Concerns, Mike Chuba and Dave Russell, 20 February 2014.
    4. 4. www.bluelock.com 4
    5. 5. www.bluelock.com Insights from the field • Lesson 1 – Risk of prolonged outages and data loss is real and growing • Lesson 2 – Traditional methods are not effective for modern businesses • Lesson 3 - IT disaster risk is still hard to explain to the business • Lesson 4 - DR projects are hard to prioritize (relative to KTLO) 5
    6. 6. www.bluelock.com Disasters on the Rise • Disasters (natural and man-made) are increasing • Businesses are becoming more reliant on technology, making IT more important than ever 0 50 100 150 200 250 300 1953 1956 1959 1962 1965 1968 1971 1974 1977 1980 1983 1986 1989 1992 1995 1998 2001 2004 2007 2010 FEMA Declared Disasters (1953–2012) Source: http://www.fema.gov/disasters/grid/year
    7. 7. www.bluelock.com Flood Hail Thunderstorm High Winds Ice Storms Philadelphia 1086 674 2641 Ice:5 Cincinnati 869 957 2352 Ice:31 Nashville 545 963 2330 Ice:9 Louisville 582 827 2106 Ice:11 New York 1281 561 2027 Ice:9 Kansas City 1869 8179 6045 Ice:63 Dallas 871 2660 2657 Drought:52 Atlanta 236 1970 2204 Tropical:14 Seattle 34 11 11 Earthquake:41 Portland 61 34 35 Volcanos:10 Vegas 108 51 121 0 Indy 481 1269 2562 11/0/0 Source: USA.com Natural Disasters and Weather Extremes by City Natural Disasters and Weather Extremes
    8. 8. www.bluelock.com Human Error is the Biggest Cause of IT Disasters Survey analysis of key factors that cause major SME IT incidents and service failures Continuitycentral.com; 17, November 2011. http://www.continuitycentral.com/news06032.html Power/Commun ication Failure 15% Fire/Flood, "Acts of God" 9% Human Error 47% Server Failure 29% KEY FACTORS CAUSING FAILURE
    9. 9. www.bluelock.com How effective is DR today? 9 Do Not Have a Full DR Plan Don’t Test their DR Plan DR Plan didn’t work Don’t Pass their DR Tests 60% 23% 40% 65% All statistics courtesy of: “The State of Global Disaster Recovery Preparedness: Annual Report 2014.” Published by the Disaster Recovery Preparedness Council, 2014.
    10. 10. www.bluelock.com Traditional approaches are ineffective
    11. 11. www.bluelock.com Cold SitePrimary Location Traditional Approach 1 – Cold site Data backed up infrequently May take days to re- assemble applications (if it works at all) Recovery LocationPrimary Location Traditional Approach 2 – Frugal warm site Insufficient or depreciated resources provide only partial return to service Additional resources can take days or weeks to arrive
    12. 12. www.bluelock.com Building 3Building 1 One event may impact both datacenters Traditional Approach 3 – Local hot site Far awayBuilding 1 Very expensive use of capital and talent Traditional Approach 4 – Hot site (Expensive)
    13. 13. www.bluelock.com Helping others understand the risks is challenging
    14. 14. www.bluelock.com “Rockstar” a DR simulator • For each round: oDefine the situation:  Draw One Event Card  Draw One Downtime Card  Draw One Impact Card o Try to recover from the event:  Draw Two Asset Cards, discard  Draw Two Challenge Cards, discard • Victory conditions: o Reduce the downtime to zero or less oReduce the downtime enough to meet the business requirements stated on the impact card
    15. 15. www.bluelock.com 15
    16. 16. www.bluelock.com Simulating a disaster 16
    17. 17. www.bluelock.com 17 Physical event
    18. 18. www.bluelock.com 18 Logical event
    19. 19. www.bluelock.com@Bluelock | www.bluelock.com | 19 F5 Networks Solution: Two production Bluelock VDC5125 (East/West) o Data is replicated in real time using SQL replication from the F5 Vegas 5125VDC to a second VDC5125 hosted in Indy o Application recovery time is estimated to be less than one minute leveraging F5 Application Traffic Management solutions o Failover is fully automated IndyVegas Bluelock Confidential Users
    20. 20. www.bluelock.com Application recovery @Bluelock | www.bluelock.com | 20 Mission critical Business critical Production prioritization worksheet Minutes Hours Days
    21. 21. www.bluelock.com 21 Malicious event
    22. 22. www.bluelock.com Bluelock Confidential @Bluelock | www.bluelock.com | 22 Solution: tw telecom eLynk & Bluelock RaaS VDC4004 • Data is replicated in near real time from the Goodwill Indy colo facility in Indianapolis to Bluelock Vegas • Application recovery time is estimated to be less than one hour Rewards Card App Goodwill of Indiana twtc eLynk Vegas tw telecom @Bluelock | www.bluelock.com | 22Bluelock Confidential Customers
    23. 23. www.bluelock.com 23 Human event
    24. 24. www.bluelock.com VPN or Private Bluelock Your Datacenter Cloud for Disaster Recovery
    25. 25. www.bluelock.com Failover Process During an Event Retail Stores HQ tw telecom MPLS Network Normal ConditionsDuring an Event 90+ locations
    26. 26. www.bluelock.com Failback Process After an Event Retail Stores 30+ locations tw telecom MPLS Network Normal ConditionsDuring an Event HQ
    27. 27. www.bluelock.com Protection is Re-established Retail Stores HQ 30+ locations tw telecom MPLS Network Normal Conditions
    28. 28. www.bluelock.com Taking the first steps forward
    29. 29. www.bluelock.com Continuing Education If you aren’t familiar with RaaS, we recommend the following introductory webcasts for the basics: View at: http://www.bluelock.com/resources/webcasts/
    30. 30. www.bluelock.com Bluelock RaaS Training 30
    31. 31. www.bluelock.com Tell us how we did 31
    32. 32. www.bluelock.com Connect with Bluelock Questions, comments or want more detail on DR in the cloud? Connect with Bluelock!

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