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The Relationship Between the Brand and the Consumer on Social Networks: From Flirt to Love

by Ayelet Noff on Jul 12, 2010

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How should brands engage with consumers on social networks? You'll see that the relationship between brands and consumers on social networks is very similar to the relationship between couples. The pr...

How should brands engage with consumers on social networks? You'll see that the relationship between brands and consumers on social networks is very similar to the relationship between couples. The presentation displays three examples of brands that handle their social media efforts differently. HP, the third brand, clearly exemplifies how giving back to your community, being responsive and listening before selling is the best policy.

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The Relationship Between the Brand and the Consumer on Social Networks: From Flirt to Love — Presentation Transcript