Closing the Online Sale

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Closing the Online Sale

  1. 1. http://www.vte.qc.ca Closing the Online Sale Rob Swick Nova Scotia Halifax
  2. 2. Times Have Changed Closing the Online Sale
  3. 3. Times Have Changed Closing the Online Sale
  4. 4. Times Have Changed Closing the Online Sale
  5. 5. Times Have Changed Closing the Online Sale
  6. 6. Times Have Changed Closing the Online Sale
  7. 7. Benefits of Online Booking Closing the Online Sale
  8. 8. Benefits of Online Booking ✓ Staffing, efficiency ✓ Customer benefits ✓ Other reasons Closing the Online Sale
  9. 9. Benefits of Online Booking Closing the Online Sale
  10. 10. Closing the Online Sale
  11. 11. Closing the Online Sale
  12. 12. Closing the Online Sale
  13. 13. Closing the Online Sale
  14. 14. Closing the Online Sale
  15. 15. Closing the Online Sale
  16. 16. Closing the Online Sale
  17. 17. Closing the Online Sale
  18. 18. Closing the Online Sale
  19. 19. “it takes the burden off of the operator to answer the question ‘do you have a room on this night?’ and lets the consumer find this out on their own... In the first year 50% of our reservations were online, and now almost 80% of the reservations are being done online.” Judy Pye, Owner, Shipwright Inn Closing the Online Sale
  20. 20. Closing the Online Sale
  21. 21. Benefit 1: Less Staffing Time & Hassle Closing the Online Sale
  22. 22. Benefit 1: Less Staffing Time & Hassle  No physical space  Booking online anytime  Client can change booking Closing the Online Sale
  23. 23. Benefit 1: Less Staffing Time & Hassle Closing the Online Sale
  24. 24. Benefit 2: Customer Benefits Closing the Online Sale
  25. 25. Benefit 2: Customer Benefits  Provides consistent customer experience  Customers can book anytime  Don’t miss a sale  Online bookers may be best customers  Adds functionality to site Closing the Online Sale
  26. 26. Benefit 2: Customer Benefits Closing the Online Sale
  27. 27. Benefit 3: Additional Reasons Closing the Online Sale
  28. 28. Benefit 3: Additional Reasons  GDS connection to Expedia, etc.  POS and other integration  Email etc. often integrated  Great for groups Closing the Online Sale
  29. 29. Benefit 3: Additional Reasons Closing the Online Sale
  30. 30. http://www.militarymusic.com/blog
  31. 31. Thank you http://www.militarymusic.com/blog

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