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About An enigma wrapped in a riddle, wrapped in a mystery, wrapped in bacon...
Over 10 years experience coordinating and conducting user experience (UX) research and design projects for complex web and software products in both private and public sectors. Worked both in-house and as a consultant in Australia, Europe, UK and USA. A uniquely international perspective with extensive knowledge of qualitative and quantitative methodologies, including lab-based and remote usability testing; ethnography, field studies and contextual enquiry; surveys, panel testing and card sorting; information architecture, process mapping and wireframes; storyboards, personas and scenarios; and conceptual, function...