Value RX: Giving Patients a Voice

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Presented to multiple Health Care organizations about the power of social interactions and communications to the healthcare industry

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  • Three approaches cost, FMV, discounted cash flow all assets are measurable everything that is intangible has tangible measures
  • Value RX: Giving Patients a Voice

    1. 1. ValueRx [email_address]
    2. 2. Its time to Play Jeopardy Please phrase all of your answers in the form of a question!
    3. 3. The categories for today are <ul><li>CREATING VALUE IN BUSINESS </li></ul><ul><li>IS HEALTH CARE DIFFERENT? </li></ul>
    4. 4. 1st Category: Creating Value <ul><li>$100 -- The Patriots </li></ul><ul><li>$200 – It can help with your spelling </li></ul><ul><li>$300 -- Trees are worth $150 here </li></ul><ul><li>$400 -- It was invented in 1494 </li></ul>
    5. 5. 2nd Category: Is HC Different? <ul><li>$100 – They are called patients </li></ul><ul><li>$200 – Peers are preferred source </li></ul><ul><li>$300 – Even not-for-profits measure it </li></ul><ul><li>$400 – Every one uses it </li></ul>
    6. 6. The numbers tell all… 0 500 1,000 1,500 2,000 2,500 3,000 1981 1983 1985 1987 1989 1991 1993 1995 1997 1999 Year Market Value Book Value Millions ($) 2001
    7. 7. … for Health Care as well 0 500 1,000 1,500 2,000 2,500 3,000 3,500 1981 1983 1985 1987 1989 1991 1993 1995 1997 1999 Year Market Value Book Value Millions ($) 2001
    8. 8. <ul><li>Invest in relationships </li></ul><ul><li>Understand the risks </li></ul><ul><li>Get and stay connected </li></ul><ul><li>Measure what matters </li></ul>The 4 Rules of Success
    9. 9. Its Now Time for Double Jeopardy All the dollar values are doubled
    10. 10. A : AOL has 200 M of them Q : What are customers?
    11. 12. <ul><li>Rule 1: Invest in relationships </li></ul><ul><li>Old: Buildings and money </li></ul><ul><li>New: Customers, Employees, Providers </li></ul><ul><li>Next: All of the above </li></ul>
    12. 13. A : It was worth $80 billion Q : What is (was) Enron?
    13. 15. <ul><li>Rule 2 : Understand risks </li></ul><ul><li>Old: Avoid them </li></ul><ul><li>New: Quantify them </li></ul><ul><li>Next: Manage them </li></ul>
    14. 16. A : “Can you hear me now? Q : What is technology?
    15. 18. <ul><li>Rule 3 : Get and stay connected </li></ul><ul><li>Old: In Doctor’s offices </li></ul><ul><li>New: Across the organization </li></ul><ul><li>Next: With everyone, everywhere: 24 X 7 </li></ul>
    16. 19. A : Every business uses it Q : What is GAAP?
    17. 20. Liabilities Assets Balance Sheet Net Worth Revenues Expenses Income Statement Net Income
    18. 22. <ul><li>Rule 4 : Measure what matters </li></ul><ul><li>Old: Tangible assets </li></ul><ul><li>New: Intangible assets </li></ul><ul><li>Next: Everything </li></ul>
    19. 23. Final Jeopardy Rules for Success
    20. 24. The final categories <ul><li>My Family </li></ul><ul><li>Today’s take-a-ways </li></ul>
    21. 25. A : My wife was right Q : What is everything?
    22. 27. <ul><li>Invest in relationships </li></ul><ul><li>Understand risks </li></ul><ul><li>Get and stay connected </li></ul><ul><li>Measure what matters </li></ul>The 4 Rules of Success
    23. 28. “ If I fulfill this oath and do not violate it, may it be granted to me to enjoy life. If I transgress it…may the opposite of all this be my lot.&quot; -- Hippocrates, 377 BC
    24. 29. Thank you!

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