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Social CRM - Not Your Father's Customer Relationship Management

by Independent Industry Analyst/Blogger at CRM Essentials, LLC on Jul 14, 2008

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  • durai36 Maria Xavier, Professor at SRM University Authors understanding of the subject both from theroretical as well as practical aspects are excellent. 5 years ago
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Social CRM - Not Your Father's Customer Relationship Management Social CRM - Not Your Father's Customer Relationship Management Presentation Transcript