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Designing for
                             Spacetime
                             Building in no-time...

                             IxDA08 Savannah, Georgia
                             N 32° 5' 0'' W 81° 5' 59''

                            DOPPLR
                             11.15 am
                             Matt Jones
                   DOPPLR
          DOPPLR

Hello. I’m Matt Jones, and I’d like to talk to you...
Where next?
Where next?
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DOPPLR
                    DOPPLR
           DOPPLR

...   here, for 45mins or so, about Spacetime.
 Where next?
 Where next?
 Where next?
Spacetime?


                            DOPPLR
                   DOPPLR
          DOPPLR

Spacetime? Eh? Let me explain a little...
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DOPPLR
                   DOPPLR
          DOPPLR

When Dan Saffer asked me to speak, I proposed a talk
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that was balanced between the speculative and the
practical
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DOPPLR
                   DOPPLR
          DOPPLR

But, during the preparation, I suppose a little bit of my
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natural inclination towards the speculative emerged
steadily. And here we are...
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DOPPLR
                                 DOPPLR
                        DOPPLR


                    DOPPLR
              Where next?
                DOPPLR
              Where next?
          DOPPLR
              Where next?
First of all, a little context - I’m a cofounder and lead
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designer on Dopplr, which is a social tool for optimising
travel.
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DOPPLR
                     DOPPLR
           DOPPLR
 Travel was, after all, something that was special, exciting

We started it about a year ago, and the idea came a little
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before that when we were all travelling a lot, and
lamenting that it wasn’t the glamourous and stimulating
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experience it maybe used to be.
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DOPPLR
                    DOPPLR
 Now, for most of us, it’s something quite di!erent.

          DOPPLR

Could we do anything to make it a little better? We
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thought so.

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DOPPLR
                     DOPPLR
                                                                                   22
           DOPPLR

We wanted to engineer a little bit of this - cybernetic
This growth in personal informatics I believe (with many others, as detailed in those books) will lead


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to many downsides - seen and unforeseen - but also a large upside, in the increase of serendipity
serendipity. If you were at Molly’s talk yesterday you
in the world... (poster from ICA exhibition 1968)

would have heard a lot about Cybernetics... But
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serendipity?
 Where next?
“Serendipity is
         looking in a haystack
         for a needle and
         discovering a
         farmer's daughter.”
                              Julius Comroe Jr.




                            DOPPLR
                   DOPPLR
          DOPPLR

This is my favourite definition! Could we create a system
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that increased the happy little coincidences in your life
as your travel through the world.
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Where next?
DOPPLR
                     DOPPLR
            DOPPLR

               DOPPLR
 Dopplr is really trying to use the sharing of information
  Where next?creating possibilities
   is a catalyst,
 as a catalyst to that end.
               DOPPLR
                DOPPLR

  Where next?
         Where next?
  Where next?
ur focus Where next? use information you share as a catalyst to increase serend
         as letting you
DOPPLR
                   DOPPLR
          DOPPLR

So, let’s take a very quick look at it for those who haven’t
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come across it yet

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DOPPLR
                   DOPPLR
          DOPPLR

Here’s the main view I see once I’m logged in - it’s a very
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simple report of my upcoming trips

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DOPPLR
                  DOPPLR
         DOPPLR
Each trip is the central ‘social object’ of Dopplr... Here’s my trip page for

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IxDA08 - aggregated here are nice things like the flickr pictures i’ve taken this
trip, notes by me and friends of mine and stats about travel here. But the main
thing to look at is the ‘Coincidences’ block - showing me the other people I
share information with on Dopplr who are going to be here. Not such a suprise
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to me right now, but leading up to the conference it was nice to see names
gather there...
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DOPPLR
                   DOPPLR
          DOPPLR

Here’s another view - the city page for Savannah,
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Georgia. Here you can see trips people have coming up
to Savannah and see if there are any tips for you while
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you stay here. None yet - but I plan to add some...
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DOPPLR
                   DOPPLR
          DOPPLR

And finally in the whistlestop tour - a very important
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view - your journal of activity on Dopplr, showing the
flows of information from you and your connections on
Dopplr.next? be coming back to this.
Where We’ll
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DOPPLR
                   DOPPLR
          DOPPLR
We’ve been ‘live’ a little over 9 months now - and the activity on the service

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has already blown me away. At the beginning of the year we generated our
version of Google’s Zeitgeist feature, but instead of search terms we used trips
- and the coverage of the planet our users have made in that time is amazing.
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Where next?
DOPPLR                              DOPPLR

                   DOPPLR                         Raumzeitgeist 2007
                                                  Where next?



          DOPPLR

In a play on Zeitgeist - ‘the spirit of the times’, we called
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it the “Raumzeitgeist” - or Spacetime Spirit...

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But, really...
 Spacetime?

                            DOPPLR
                   DOPPLR
          DOPPLR




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DOPPLR
                         DOPPLR
            DOPPLR
                            DOPPLR and the past of an individual
This diagram shows the ‘lightcone’ of the future
      is about the future, which you can’t
 Where we’re called Dopplr - alluding to the doppler effect as
                      next?
                  DOPPLR
‘observer’ - Dopplr is about what happens if you have this view - and take it
social. The ability to remodel and optimise your travel plans based on those of
      automate (yet)
                DOPPLR
others. That’s why
 Where next? next?
      Where
things approach and recede from you.

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      Where next?
      Where next?
DOPPLR
                   DOPPLR
          DOPPLR

As Sarah Connor once said... “no future but that we
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make”

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DOPPLR
                   DOPPLR
          DOPPLR
I love this - I took it some years back at a museum in Sydney, Australia. For me it

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sums up what we really do with computers most often... Make models of things so
we can understand them better and moreover, spin them round, poke and prod
them until we find some optimal state.

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Where next?
Dopplr is for...




                     DOPPLR
             DOPPLR
      ...finding the perfect line through the world.
          DOPPLR

What a grandiose statement! But - there’s something in
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it I think...

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DOPPLR
Martin Hilpoltsteiner | http://www.recreating-movement.com
                   DOPPLR
via http://www.kottke.org/08/02/time-merge-media

          DOPPLR

If we can make models of our future paths through space
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and time, and share them, we can see them in new ways
optimise them.
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Where next?
DOPPLR
                   DOPPLR
          DOPPLR

This is a few panels from Grant Morrison’s “The
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Invisibles” which I always have in the back of my mind
when working on Dopplr.
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Where next?
DOPPLR
                         DOPPLR
            DOPPLR
                    DOPPLR
If we can perceive our past and our future in new ways
howis about change our interactions? you can’t
     would that the future, which
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            DOPPLR

    automate (yet)
                DOPPLR



 Where next? next?
    Where
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      Where next?
      Where next?
“The hypersurface
   of the present”




                            DOPPLR
                   DOPPLR
          DOPPLR

What a great sentence!
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DOPPLR
                   DOPPLR
          DOPPLR

There’s another strand of thinking about spacetime I’d
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like to take for the rest of the session... And, again, it’s
about changes in perception.
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Clockwork Contextual
                        DOPPLR
                Predictable Interwoven
                                                                            .0!
                   Discrete Fuzzy
                DOPPLR                                                    2
          DOPPLR
Until about 100 years ago, Sir Isaac Newton had given us a firm grip on the universe


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and how it worked. It was a majestic mechanism - clockwork, predictable, discrete
and very neat! Albert came along and proposed something very different. His was a
much more messy, subjective universe that we were tangled up in. It’s highly
contextual, everything is deeply interwingled and fuzzy. In many ways, Universe 2.0!
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Sorry.
Where next?
Contextual
                   Interwoven
                   Fuzzy
                            DOPPLR
                   DOPPLR
          DOPPLR

And those themes are the ones I see changing
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interaction design - at least my practice of it, especially
now I’m doing Dopplr. I’d like to use each as ‘pegs’ from
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which to hang some examples.
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Contextual
                   Interwoven
                   Fuzzy
                            DOPPLR
                   DOPPLR
          DOPPLR

So first peg - Contextual
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Where next?
Where next?
Sketch by
Matt Ward of
Goldsmiths College

I really like this sketch of Matt Ward’s showing the stark
difference between the contexts of consumption and
production of most technologically-mediated
experiences.
DOPPLR
                   DOPPLR
          DOPPLR                           Photo by David Erwin

And, likewise, I love this photo by David Erwin of myself,
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Michelle Chang and Fabio Sergio in Berlin. Devices,
people and the city give a rich fabric of context for
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interaction designers to cut their cloth in.
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DOPPLR
               DOPPLR
      DOPPLR

So, if you’ll forgive me a little sidetrack on context and
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mobile- it mystifies me a bit when I see things like
Edward Tufte’s speculative iPhone redesign. It seems to
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ignore the context entirely - fetishising dense displays of
information...
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DOPPLR
                   DOPPLR
          DOPPLR                           Photo by David Erwin

That would probably get one of us killed if we’d had it in
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Berlin...

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DOPPLR
                   DOPPLR
          DOPPLR

What I believe but can’t prove (and the trend in the
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market seems to be working against me)

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sociality




                            DOPPLR
                             sociality
                   DOPPLR
          DOPPLR

The tension between the context that mobile
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experiences play out in...

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Where next?
consumption




And mobile devices’ increasing tendency to devour our
attention... (Don’t get me wrong - I think the iPhone is a
breakthrough device, but it’s a jealous beauty when it
comes to our attention, to be sure)
Must try harder




Is something that isn’t being resolved very successfully
currently...
DOPPLR
               DOPPLR
      DOPPLR

Things like this flipping gesture to silence a call might be
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a possible future path. Cheesy and crappy though this
video is - the idea that I can maintain a conversation and
interactnext?
 Where meaningfully in the world with others is
enormously appealing I think.
 Where next?
dopplrbot / mobile




                            DOPPLR
                   DOPPLR
          DOPPLR

</end sidetrack> We’re trying to pick at these patterns
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with streams of information that arrive in the right
context at the right time, for instance our mobile version
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of Dopplr or...
Where next?
dopplrbot / mobile




                            DOPPLR
                   DOPPLR
          DOPPLR

Our forthcoming IM alerts...
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Where next?
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Contextual
                   Interwoven + distributed
                   Fuzzy
                            DOPPLR
                   DOPPLR
          DOPPLR

Second peg(s) - I’m cheating a little here...
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Understanding the
                                 very small has
                                big implications




                        DOPPLR
               DOPPLR
      DOPPLR

As I thought of the changes in our perception Einstein
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created, I couldn’t help but think of these guys -
Heisenberg and Bohr, at the beginnings of Quantum
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Mechanics. And how our understanding of the very
smallest components of physical reality have had very
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big implications on our perception.
“There’s plenty of
                              room at the bottom”




                            DOPPLR
                   DOPPLR
          DOPPLR

I think the same goes for the web, and this change in
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perception has led to very exciting thinking amongst
those who are experimenting in ‘the room at the bottom’
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as Feynman had it.
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www.plasticbag.org/files/native/




Tom Coates
Native to
a Web of
Data

                        DOPPLR
               DOPPLR
      DOPPLR

Tom Coates of Yahoo’s Brickhouse advance products
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division sums up a lot of this thinking in his presentation
‘Native to a web of data’. He explains how thinking of a
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web of data sources rather than pages or sites changes
the interactions we design and the products or services
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we build.
Matt Webb / Movement / Snap
                            http://schulzeandwebb.com/2008/movement/




                            DOPPLR
                   DOPPLR
          DOPPLR

Matt Webb of Schulze&Webb just in the last week
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published a tour-de-force in his talk about “movement”
as the new paradigm to shape the web going forward.
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Where next?
DOPPLR
               http://schulzeandwebb.com/2008/movement/

               DOPPLR
      DOPPLR

He posits we are moving from a web of ‘places’ - pages
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and sites through a phase of the web as a kit of tools -
to something more like a web of organisms or engines
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connected and fuelling each other. I think (and hope)
he’snext?
 Where right! Interwoven.
DOPPLR
               DOPPLR
      DOPPLR

In the last year there’s been talk of the web as a ‘coral
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reef’ that is both architecture and organism. I like that
metaphor, and we often think of Dopplr as a very tiny
 Where next?
part of the reef that tries to adapt to an ecological niche
there...
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DOPPLR
                   DOPPLR
          DOPPLR

Dopplr is designed for a web of data and movement

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a bunch of small pieces that we show in the right context at the
right time, add some value to, and pipe to wherever you find it the
most valuable next. That’s our role as an organism on the reef.
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Where next?
Designing a distributed, interwoven identity




                              DOPPLR
                   DOPPLR
          DOPPLR

We don’t want to be a beautiful website, we want to be a beautiful part of

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the web. While the utopian side of us wants to make a web service you
never have to visit the website of (because it’s delivering all of it’s value
in a distributed interwoven and contextual way) we’re still trying to build
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a business and a brand - which means being recognised and enjoyed...
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DOPPLR
                   DOPPLR
          DOPPLR

What a crawler! It’s a great point though...
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DOPPLR
                   DOPPLR
          DOPPLR
                                                             © 200

Our identity is in tiny things like our logo, that changes
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colour as your trips change.
                                                       © 2007 Dop


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Where next?
DOPPLR
                   DOPPLR
          DOPPLR

I think tiny, dynamic behaviours like that in an identity
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become a strong DNA that can survive being fragmented
and distributed across the internet and delivery
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platforms.
Where next?
DOPPLR
                   DOPPLR
          DOPPLR

We often use a term we learnt from someone in the Hotel industry -

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“Delighters” e.g. the rubber ducky that he might put in a guest’s room on
the 3rd day of their stay or the Beach Ball he might put on their bed if it
was forecast to sunny. We’re always trying to create “Delighters” that can
 Where next?
punctuate the experience of using Dopplr with joy.
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Contextual
                   Interwoven
                   Fuzzy
                            DOPPLR
                   DOPPLR
          DOPPLR

The final of the three pegs - fuzziness
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Where next?
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As we know, Humans are naturals at fuzzy. Software,
not-so-much. Making things that are perfectly
unambiguous to humans unambiguous to computers is
the majority of our work I think. E.g. getting the right
place name.
Dopplr guesses based on a number of factors including
past trips, and overall activity patterns across the
service.
But if we didn’t get it right, we ask for your help.
And as you might not be sure, we try and help in return.
DOPPLR
                   DOPPLR
          DOPPLR

We’re trying to add fuzziness instead of take it away
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elsewhere. Like showing you that someone you might
want to get in touch with is nearby to your destination
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Where next?
DOPPLR
                   DOPPLR
          DOPPLR

And we want to add this helpful fuzziness in both time
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and space. Spacetime! Yay!

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Where next?
Play to find the perfect line




                                 DOPPLR
                   DOPPLR
          DOPPLR
We want to take this nondiscrete fuzzy approach further - to really turn this into a

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tool for finding the perfect line. And hopefully keep it delightful while doing so.
Creating visualisations of your system that enourage this will be part of it. This is
a diagram from Will Wright of ‘local maxima’ in a continuous landscape of fun...
This was a design document, not a UI element, AFAIK.
Where next?
Where next?
DOPPLR
                   DOPPLR
          DOPPLR
But Bungie let players see ‘Heatmaps’ online of where thousands and

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thousands of players of HALO3 died on different levels - allowing them to
visualise strategies for the game. E.g. “Kills with the Gravity Hammer in Rat’s
Nest”...
Where next?
Where next?
DOPPLR MySociety
              Travel time maps / Stamen /
                   DOPPLR
          DOPPLR

This is some work by Tom Carden of Stamen for
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MySociety.org - a UK NGO that shows travel times into
central London. I live in a tiny patch of green in the SE...
Where next?
Where next?
DOPPLR
                   DOPPLR
          DOPPLR

This is a little visualisation developed by Tom Carden for
Where next?
us, showing trip activity to various cities in their dopplr
colours...
Where next?
Where next?
DOPPLR
                   DOPPLR
          DOPPLR

This is a piece by Shawn Allen, also at Stamen - but this
Where next?
is for HIM - he created this as a tool to find good and
bad data in the cabspotting visualisation he worked on.
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Where next?
DOPPLR
                   DOPPLR
          DOPPLR

So, finally just a little bit about the how rather than the
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why.

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Where next?
Actual Dopplr employees




                          DOPPLR
                   DOPPLR hanging out
                      People
          DOPPLR

We’re pretty small, which after working in a lot of big
Where next?
companies, I’m loving. We’re developing in the same
little room...
Where next?
Where next?
Removing the need for producing loads of detailed
documentation ...
...by just having a continuous discussion. Of course, this
doesn’t scale so well... but we’re not sure we need to be
that big if we’re part of the reef.
DOPPLR
                   DOPPLR
          DOPPLR

I really loved Dan Brown’s talk - I find that concept
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models are the things I tend to produce the most as both
documentation, and ‘boundary object’
Where next?
Where next?
DOPPLR
                   DOPPLR
          DOPPLR

Bill Buxton - sketching as speciation/discussion
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Where next?
Where next?
That’s quite a
                                     good metaphor




                            DOPPLR
                   DOPPLR
          DOPPLR

Or ‘idea scaffolding’ as matt webb puts it. Drawing and
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drawing and drawing and discussing and discussing
concept models is our main way of working I’d say.
Where next?
Where next?
Sculpting, not painting




                            DOPPLR
                   DOPPLR
          DOPPLR

We work through those concept models pretty
Where next?
immediately in code. Because it’s just different when it
works and you can work it, like clay. Boris Anthony, my
 Where next?
co-designer calls it ‘sculpting, not painting’
Where next?
DOPPLR
                   DOPPLR
          DOPPLR

We’re able to prototype and test new features quickly,
Where next?
both because we’re so small and the way Matt and Tom
have built Dopplr - features are ‘tags’ that we can attach
 Where next?
to testers in our user community
Where next?
DOPPLR
                   DOPPLR
          DOPPLR

These are highlighted to users in the UI and we then get
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their feedback and iterate on it.

Where next?
Where next?
DOPPLR
                   DOPPLR
          DOPPLR

And I’m really happy to say we’ve just taken on Celia to
Where next?
help take this to the next level - she’s going to be
working with our user community improve our design.
Where next?
Where next?
hogwarts staircases




                            DOPPLR
                   DOPPLR            Constantly shifting
          DOPPLR

Because we want our product to be shifting in spacetime
Where next?
like the stairs in Hogwarts -so it’s just right, just in
time.
Where next?
Where next?
DOPPLR
                   DOPPLR
          DOPPLR

So maybe interaction design now isn’t painting, or
Where next?
sculpting... it’s more like being the choreographer of a
dance through spacetime.
Where next?
Where next?
Thanks!
                             mj@dopplr.com
                             http://www.blackbeltjones.com

                             IxDA08 Savannah, Georgia
                             N 32° 5' 0'' W 81° 5' 59''

                            DOPPLR
                             12 noon(ish)
                             Matt Jones

                   DOPPLR
          DOPPLR

thank you very much, and thanks to IxDA for inviting me.
Where next?
Where next?
Where next?
DOPPLR
                    DOPPLR
           DOPPLR
This talk will be up on slideshare.net today.


Where next?
Where next?
Where next?

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Designing for Spacetime, Ixda08

  • 1. Designing for Spacetime Building in no-time... IxDA08 Savannah, Georgia N 32° 5' 0'' W 81° 5' 59'' DOPPLR 11.15 am Matt Jones DOPPLR DOPPLR Hello. I’m Matt Jones, and I’d like to talk to you... Where next? Where next? Where next?
  • 2. DOPPLR DOPPLR DOPPLR ... here, for 45mins or so, about Spacetime. Where next? Where next? Where next?
  • 3. Spacetime? DOPPLR DOPPLR DOPPLR Spacetime? Eh? Let me explain a little... Where next? Where next? Where next?
  • 4. DOPPLR DOPPLR DOPPLR When Dan Saffer asked me to speak, I proposed a talk Where next? that was balanced between the speculative and the practical Where next? Where next?
  • 5. DOPPLR DOPPLR DOPPLR But, during the preparation, I suppose a little bit of my Where next? natural inclination towards the speculative emerged steadily. And here we are... Where next? Where next?
  • 6. DOPPLR DOPPLR DOPPLR DOPPLR Where next? DOPPLR Where next? DOPPLR Where next? First of all, a little context - I’m a cofounder and lead Where next? designer on Dopplr, which is a social tool for optimising travel. Where next? Where next?
  • 7. DOPPLR DOPPLR DOPPLR Travel was, after all, something that was special, exciting We started it about a year ago, and the idea came a little Where next? before that when we were all travelling a lot, and lamenting that it wasn’t the glamourous and stimulating Where next? experience it maybe used to be. Where next?
  • 8. DOPPLR DOPPLR Now, for most of us, it’s something quite di!erent. DOPPLR Could we do anything to make it a little better? We Where next? thought so. Where next? Where next?
  • 9. DOPPLR DOPPLR 22 DOPPLR We wanted to engineer a little bit of this - cybernetic This growth in personal informatics I believe (with many others, as detailed in those books) will lead Where next? to many downsides - seen and unforeseen - but also a large upside, in the increase of serendipity serendipity. If you were at Molly’s talk yesterday you in the world... (poster from ICA exhibition 1968) would have heard a lot about Cybernetics... But Where next? serendipity? Where next?
  • 10. “Serendipity is looking in a haystack for a needle and discovering a farmer's daughter.” Julius Comroe Jr. DOPPLR DOPPLR DOPPLR This is my favourite definition! Could we create a system Where next? that increased the happy little coincidences in your life as your travel through the world. Where next? Where next?
  • 11. DOPPLR DOPPLR DOPPLR DOPPLR Dopplr is really trying to use the sharing of information Where next?creating possibilities is a catalyst, as a catalyst to that end. DOPPLR DOPPLR Where next? Where next? Where next? ur focus Where next? use information you share as a catalyst to increase serend as letting you
  • 12. DOPPLR DOPPLR DOPPLR So, let’s take a very quick look at it for those who haven’t Where next? come across it yet Where next? Where next?
  • 13. DOPPLR DOPPLR DOPPLR Here’s the main view I see once I’m logged in - it’s a very Where next? simple report of my upcoming trips Where next? Where next?
  • 14. DOPPLR DOPPLR DOPPLR Each trip is the central ‘social object’ of Dopplr... Here’s my trip page for Where next? IxDA08 - aggregated here are nice things like the flickr pictures i’ve taken this trip, notes by me and friends of mine and stats about travel here. But the main thing to look at is the ‘Coincidences’ block - showing me the other people I share information with on Dopplr who are going to be here. Not such a suprise Where next? to me right now, but leading up to the conference it was nice to see names gather there... Where next?
  • 15. DOPPLR DOPPLR DOPPLR Here’s another view - the city page for Savannah, Where next? Georgia. Here you can see trips people have coming up to Savannah and see if there are any tips for you while Where next? you stay here. None yet - but I plan to add some... Where next?
  • 16. DOPPLR DOPPLR DOPPLR And finally in the whistlestop tour - a very important Where next? view - your journal of activity on Dopplr, showing the flows of information from you and your connections on Dopplr.next? be coming back to this. Where We’ll Where next?
  • 17. DOPPLR DOPPLR DOPPLR We’ve been ‘live’ a little over 9 months now - and the activity on the service Where next? has already blown me away. At the beginning of the year we generated our version of Google’s Zeitgeist feature, but instead of search terms we used trips - and the coverage of the planet our users have made in that time is amazing. Where next? Where next?
  • 18. DOPPLR DOPPLR DOPPLR Raumzeitgeist 2007 Where next? DOPPLR In a play on Zeitgeist - ‘the spirit of the times’, we called Where next? it the “Raumzeitgeist” - or Spacetime Spirit... Where next? Where next?
  • 19. But, really... Spacetime? DOPPLR DOPPLR DOPPLR Where next? Where next? Where next?
  • 20. DOPPLR DOPPLR DOPPLR DOPPLR and the past of an individual This diagram shows the ‘lightcone’ of the future is about the future, which you can’t Where we’re called Dopplr - alluding to the doppler effect as next? DOPPLR ‘observer’ - Dopplr is about what happens if you have this view - and take it social. The ability to remodel and optimise your travel plans based on those of automate (yet) DOPPLR others. That’s why Where next? next? Where things approach and recede from you. Where next? Where next? Where next?
  • 21. DOPPLR DOPPLR DOPPLR As Sarah Connor once said... “no future but that we Where next? make” Where next? Where next?
  • 22. DOPPLR DOPPLR DOPPLR I love this - I took it some years back at a museum in Sydney, Australia. For me it Where next? sums up what we really do with computers most often... Make models of things so we can understand them better and moreover, spin them round, poke and prod them until we find some optimal state. Where next? Where next?
  • 23. Dopplr is for... DOPPLR DOPPLR ...finding the perfect line through the world. DOPPLR What a grandiose statement! But - there’s something in Where next? it I think... Where next? Where next?
  • 24. DOPPLR Martin Hilpoltsteiner | http://www.recreating-movement.com DOPPLR via http://www.kottke.org/08/02/time-merge-media DOPPLR If we can make models of our future paths through space Where next? and time, and share them, we can see them in new ways optimise them. Where next? Where next?
  • 25. DOPPLR DOPPLR DOPPLR This is a few panels from Grant Morrison’s “The Where next? Invisibles” which I always have in the back of my mind when working on Dopplr. Where next? Where next?
  • 26. DOPPLR DOPPLR DOPPLR DOPPLR If we can perceive our past and our future in new ways howis about change our interactions? you can’t would that the future, which Where next? DOPPLR automate (yet) DOPPLR Where next? next? Where Where next? Where next? Where next?
  • 27. “The hypersurface of the present” DOPPLR DOPPLR DOPPLR What a great sentence! Where next? Where next? Where next?
  • 28. DOPPLR DOPPLR DOPPLR There’s another strand of thinking about spacetime I’d Where next? like to take for the rest of the session... And, again, it’s about changes in perception. Where next? Where next?
  • 29. Clockwork Contextual DOPPLR Predictable Interwoven .0! Discrete Fuzzy DOPPLR 2 DOPPLR Until about 100 years ago, Sir Isaac Newton had given us a firm grip on the universe Where next? and how it worked. It was a majestic mechanism - clockwork, predictable, discrete and very neat! Albert came along and proposed something very different. His was a much more messy, subjective universe that we were tangled up in. It’s highly contextual, everything is deeply interwingled and fuzzy. In many ways, Universe 2.0! Where next? Sorry. Where next?
  • 30. Contextual Interwoven Fuzzy DOPPLR DOPPLR DOPPLR And those themes are the ones I see changing Where next? interaction design - at least my practice of it, especially now I’m doing Dopplr. I’d like to use each as ‘pegs’ from Where next? which to hang some examples. Where next?
  • 31. Contextual Interwoven Fuzzy DOPPLR DOPPLR DOPPLR So first peg - Contextual Where next? Where next? Where next?
  • 32. Sketch by Matt Ward of Goldsmiths College I really like this sketch of Matt Ward’s showing the stark difference between the contexts of consumption and production of most technologically-mediated experiences.
  • 33. DOPPLR DOPPLR DOPPLR Photo by David Erwin And, likewise, I love this photo by David Erwin of myself, Where next? Michelle Chang and Fabio Sergio in Berlin. Devices, people and the city give a rich fabric of context for Where next? interaction designers to cut their cloth in. Where next?
  • 34. DOPPLR DOPPLR DOPPLR So, if you’ll forgive me a little sidetrack on context and Where next? mobile- it mystifies me a bit when I see things like Edward Tufte’s speculative iPhone redesign. It seems to Where next? ignore the context entirely - fetishising dense displays of information... Where next?
  • 35. DOPPLR DOPPLR DOPPLR Photo by David Erwin That would probably get one of us killed if we’d had it in Where next? Berlin... Where next? Where next?
  • 36. DOPPLR DOPPLR DOPPLR What I believe but can’t prove (and the trend in the Where next? market seems to be working against me) Where next? Where next?
  • 37. sociality DOPPLR sociality DOPPLR DOPPLR The tension between the context that mobile Where next? experiences play out in... Where next? Where next?
  • 38. consumption And mobile devices’ increasing tendency to devour our attention... (Don’t get me wrong - I think the iPhone is a breakthrough device, but it’s a jealous beauty when it comes to our attention, to be sure)
  • 39. Must try harder Is something that isn’t being resolved very successfully currently...
  • 40. DOPPLR DOPPLR DOPPLR Things like this flipping gesture to silence a call might be Where next? a possible future path. Cheesy and crappy though this video is - the idea that I can maintain a conversation and interactnext? Where meaningfully in the world with others is enormously appealing I think. Where next?
  • 41. dopplrbot / mobile DOPPLR DOPPLR DOPPLR </end sidetrack> We’re trying to pick at these patterns Where next? with streams of information that arrive in the right context at the right time, for instance our mobile version Where next? of Dopplr or... Where next?
  • 42. dopplrbot / mobile DOPPLR DOPPLR DOPPLR Our forthcoming IM alerts... Where next? Where next? Where next?
  • 43. Contextual Interwoven + distributed Fuzzy DOPPLR DOPPLR DOPPLR Second peg(s) - I’m cheating a little here... Where next? Where next? Where next?
  • 44. Understanding the very small has big implications DOPPLR DOPPLR DOPPLR As I thought of the changes in our perception Einstein Where next? created, I couldn’t help but think of these guys - Heisenberg and Bohr, at the beginnings of Quantum Where next? Mechanics. And how our understanding of the very smallest components of physical reality have had very Where next? big implications on our perception.
  • 45. “There’s plenty of room at the bottom” DOPPLR DOPPLR DOPPLR I think the same goes for the web, and this change in Where next? perception has led to very exciting thinking amongst those who are experimenting in ‘the room at the bottom’ Where next? as Feynman had it. Where next?
  • 46. www.plasticbag.org/files/native/ Tom Coates Native to a Web of Data DOPPLR DOPPLR DOPPLR Tom Coates of Yahoo’s Brickhouse advance products Where next? division sums up a lot of this thinking in his presentation ‘Native to a web of data’. He explains how thinking of a Where next? web of data sources rather than pages or sites changes the interactions we design and the products or services Where next? we build.
  • 47. Matt Webb / Movement / Snap http://schulzeandwebb.com/2008/movement/ DOPPLR DOPPLR DOPPLR Matt Webb of Schulze&Webb just in the last week Where next? published a tour-de-force in his talk about “movement” as the new paradigm to shape the web going forward. Where next? Where next?
  • 48. DOPPLR http://schulzeandwebb.com/2008/movement/ DOPPLR DOPPLR He posits we are moving from a web of ‘places’ - pages Where next? and sites through a phase of the web as a kit of tools - to something more like a web of organisms or engines Where next? connected and fuelling each other. I think (and hope) he’snext? Where right! Interwoven.
  • 49. DOPPLR DOPPLR DOPPLR In the last year there’s been talk of the web as a ‘coral Where next? reef’ that is both architecture and organism. I like that metaphor, and we often think of Dopplr as a very tiny Where next? part of the reef that tries to adapt to an ecological niche there... Where next?
  • 50. DOPPLR DOPPLR DOPPLR Dopplr is designed for a web of data and movement Where next? a bunch of small pieces that we show in the right context at the right time, add some value to, and pipe to wherever you find it the most valuable next. That’s our role as an organism on the reef. Where next? Where next?
  • 51. Designing a distributed, interwoven identity DOPPLR DOPPLR DOPPLR We don’t want to be a beautiful website, we want to be a beautiful part of Where next? the web. While the utopian side of us wants to make a web service you never have to visit the website of (because it’s delivering all of it’s value in a distributed interwoven and contextual way) we’re still trying to build Where next? a business and a brand - which means being recognised and enjoyed... Where next?
  • 52. DOPPLR DOPPLR DOPPLR What a crawler! It’s a great point though... Where next? Where next? Where next?
  • 53. DOPPLR DOPPLR DOPPLR © 200 Our identity is in tiny things like our logo, that changes Where next? colour as your trips change. © 2007 Dop Where next? Where next?
  • 54. DOPPLR DOPPLR DOPPLR I think tiny, dynamic behaviours like that in an identity Where next? become a strong DNA that can survive being fragmented and distributed across the internet and delivery Where next? platforms. Where next?
  • 55. DOPPLR DOPPLR DOPPLR We often use a term we learnt from someone in the Hotel industry - Where next? “Delighters” e.g. the rubber ducky that he might put in a guest’s room on the 3rd day of their stay or the Beach Ball he might put on their bed if it was forecast to sunny. We’re always trying to create “Delighters” that can Where next? punctuate the experience of using Dopplr with joy. Where next?
  • 56. Contextual Interwoven Fuzzy DOPPLR DOPPLR DOPPLR The final of the three pegs - fuzziness Where next? Where next? Where next?
  • 57. As we know, Humans are naturals at fuzzy. Software, not-so-much. Making things that are perfectly unambiguous to humans unambiguous to computers is the majority of our work I think. E.g. getting the right place name.
  • 58. Dopplr guesses based on a number of factors including past trips, and overall activity patterns across the service.
  • 59. But if we didn’t get it right, we ask for your help.
  • 60. And as you might not be sure, we try and help in return.
  • 61. DOPPLR DOPPLR DOPPLR We’re trying to add fuzziness instead of take it away Where next? elsewhere. Like showing you that someone you might want to get in touch with is nearby to your destination Where next? Where next?
  • 62. DOPPLR DOPPLR DOPPLR And we want to add this helpful fuzziness in both time Where next? and space. Spacetime! Yay! Where next? Where next?
  • 63. Play to find the perfect line DOPPLR DOPPLR DOPPLR We want to take this nondiscrete fuzzy approach further - to really turn this into a Where next? tool for finding the perfect line. And hopefully keep it delightful while doing so. Creating visualisations of your system that enourage this will be part of it. This is a diagram from Will Wright of ‘local maxima’ in a continuous landscape of fun... This was a design document, not a UI element, AFAIK. Where next? Where next?
  • 64. DOPPLR DOPPLR DOPPLR But Bungie let players see ‘Heatmaps’ online of where thousands and Where next? thousands of players of HALO3 died on different levels - allowing them to visualise strategies for the game. E.g. “Kills with the Gravity Hammer in Rat’s Nest”... Where next? Where next?
  • 65. DOPPLR MySociety Travel time maps / Stamen / DOPPLR DOPPLR This is some work by Tom Carden of Stamen for Where next? MySociety.org - a UK NGO that shows travel times into central London. I live in a tiny patch of green in the SE... Where next? Where next?
  • 66. DOPPLR DOPPLR DOPPLR This is a little visualisation developed by Tom Carden for Where next? us, showing trip activity to various cities in their dopplr colours... Where next? Where next?
  • 67. DOPPLR DOPPLR DOPPLR This is a piece by Shawn Allen, also at Stamen - but this Where next? is for HIM - he created this as a tool to find good and bad data in the cabspotting visualisation he worked on. Where next? Where next?
  • 68. DOPPLR DOPPLR DOPPLR So, finally just a little bit about the how rather than the Where next? why. Where next? Where next?
  • 69. Actual Dopplr employees DOPPLR DOPPLR hanging out People DOPPLR We’re pretty small, which after working in a lot of big Where next? companies, I’m loving. We’re developing in the same little room... Where next? Where next?
  • 70. Removing the need for producing loads of detailed documentation ...
  • 71. ...by just having a continuous discussion. Of course, this doesn’t scale so well... but we’re not sure we need to be that big if we’re part of the reef.
  • 72. DOPPLR DOPPLR DOPPLR I really loved Dan Brown’s talk - I find that concept Where next? models are the things I tend to produce the most as both documentation, and ‘boundary object’ Where next? Where next?
  • 73. DOPPLR DOPPLR DOPPLR Bill Buxton - sketching as speciation/discussion Where next? Where next? Where next?
  • 74. That’s quite a good metaphor DOPPLR DOPPLR DOPPLR Or ‘idea scaffolding’ as matt webb puts it. Drawing and Where next? drawing and drawing and discussing and discussing concept models is our main way of working I’d say. Where next? Where next?
  • 75. Sculpting, not painting DOPPLR DOPPLR DOPPLR We work through those concept models pretty Where next? immediately in code. Because it’s just different when it works and you can work it, like clay. Boris Anthony, my Where next? co-designer calls it ‘sculpting, not painting’ Where next?
  • 76. DOPPLR DOPPLR DOPPLR We’re able to prototype and test new features quickly, Where next? both because we’re so small and the way Matt and Tom have built Dopplr - features are ‘tags’ that we can attach Where next? to testers in our user community Where next?
  • 77. DOPPLR DOPPLR DOPPLR These are highlighted to users in the UI and we then get Where next? their feedback and iterate on it. Where next? Where next?
  • 78. DOPPLR DOPPLR DOPPLR And I’m really happy to say we’ve just taken on Celia to Where next? help take this to the next level - she’s going to be working with our user community improve our design. Where next? Where next?
  • 79. hogwarts staircases DOPPLR DOPPLR Constantly shifting DOPPLR Because we want our product to be shifting in spacetime Where next? like the stairs in Hogwarts -so it’s just right, just in time. Where next? Where next?
  • 80. DOPPLR DOPPLR DOPPLR So maybe interaction design now isn’t painting, or Where next? sculpting... it’s more like being the choreographer of a dance through spacetime. Where next? Where next?
  • 81. Thanks! mj@dopplr.com http://www.blackbeltjones.com IxDA08 Savannah, Georgia N 32° 5' 0'' W 81° 5' 59'' DOPPLR 12 noon(ish) Matt Jones DOPPLR DOPPLR thank you very much, and thanks to IxDA for inviting me. Where next? Where next? Where next?
  • 82. DOPPLR DOPPLR DOPPLR This talk will be up on slideshare.net today. Where next? Where next? Where next?