Informal & Social Learning

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This slide deck was used for a brown-bag lunch on informal learning for UNDP's Office of Human Resources in November 2011 in New York.

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Informal & Social Learning

  1. 1. ionz.com.br
  2. 2. Exploring InformalLearningWhat are possible implications forUNDP?
  3. 3. Brand New ConceptsTrigger for discussions on staff learning ina world-class knowledge-basedorganization
  4. 4. InformalLearning? Social Learning?
  5. 5. Informal Learning: any learningoutside formal curriculums;individually or with others. “Informal learners usually set their own learning objectives. They learn when they feel a need to know. The proof of their learning is their ability to do something they could not do before.“ Jay Cross: Informal Learning: Rediscovering the Pathways that inspire Innovation and Performance. 2006
  6. 6. Social Learning: gaining insights orskills through interactions withothers.
  7. 7. Happens online andoffline
  8. 8. 70% 20% Social Learning 10% Formal Learning Informal LearningLearn and Learn and Learn anddevelop through develop developexperience through through structured others programs
  9. 9. Social learning and formal! learning are not mutually exclusive.
  10. 10. 80% 20%Informal FormalLearning Learning Jay Cross: Informal Learning: Rediscovering the Pathways that inspire Innovation and Performance. 2006
  11. 11. Newcomers learn greater proportions informal learning settings than long-timestaff.Long-time staff learns more in informalsettings, mostly through tacit exchanges. Lombardo & Eichinger: The Career Architect, 1996Staff learns about 70% of what they knowabout their jobs informally. US Bureau of Labor Statistics, 2005
  12. 12. Why does itmatter?
  13. 13. Some reasons:World-class knowledge basedorganizations needs continuous andeffective learners.Information volume is increasingrapidly.Development landscape is changing –UNDP to position itself as thought-leader.
  14. 14. How can UNDP’s office of HumanResources formalize informallearning?
  15. 15. Digital LiteracyReflectionCommunication /Knowledge Sharing
  16. 16. Digital Literacy: the ability to locate,organize, understand, evaluate and createinformation using digital technology.Not about platforms but about competenciesto identify right tools, locate documents, findexperts and networks for your businesschallenge.
  17. 17. How much of yourlearning is invisible? How much of your work is invisible?
  18. 18. Your digitalfootprint
  19. 19. Thank you for your attention!

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