3 Cx Phone System Brochure

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A typical VoIP PBX Solution

A typical VoIP PBX Solution

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  • 1. Connect. Communicate. Collaborate. Phone System
  • 2. 3CX Phone System for Windows Break free with a software-based IP PBX for Windows Break free from expensive proprietary 3CX Phone System for Windows is phone systems and move up to an an award-winning IP PBX that open standard IP PBX that increases completely replaces your proprietary productivity of employees and IT PBX, supports standard SIP soft/hard staff and costs much less. Evolve phones from any vendor, VoIP service your communications by enabling providers and VoIP gateways to employee mobility: Calls can be made connect traditional PSTN lines. Add and answered seamlessly from outside extensions or lines by adding standard the office and voice mail and faxes SIP telephony equipment and save on received via email. Globalize your consultants’ fees because of 3CX’ business by connecting branch easy to use web-based administration. offices and re-directing local customer Overcome the limitations of outmoded service numbers via the internet to hardware-based PBX systems, reduce your phone system at negligible cost. costs significantly and add advanced communications features that will make your employees more productive and your company more efficient and competitive.
  • 3. Unified Communications Enhance productivity with unified messaging and presence 3CX Phone System for Windows 3CX includes a complete fax server delivers Unified Communications that is able to route incoming faxes as technology by unifying voice mail, fax PDFs to email. Users can send faxes and email; as well as, providing from anywhere on the network via the presence information. Microsoft Fax client. This client is feature rich and seamlessly integrated With 3CX users can easily see the into Microsoft Office and Windows. presence of other users and avoid unnecessarily making or transferring With 3CX, businesses save time and calls. Presence is displayed in any money as they can forget about fax standards-based SIP client, including machines, printouts and extra 3CX VoIP Phone and various SIP telephone lines. hardware phones. Furthermore, 3CX unifies voice mail and faxes with . email by delivering them to the user’s inbox. 1. Presence – eliminate expensive telephone tag 2. Voice mail – receive voice mail in your inbox 3. Fax – send via Microsoft Fax and receive as PDF files
  • 4. Freedom to the User Boost mobility and allow staff to tele-work 3CX gives total freedom to the user, This way, crucial calls are never by enhancing mobility and allowing missed, and there is no need to give staff to work remotely. out personal mobile numbers when out of the office. 3CX Phone System includes a web- based user portal that gives extension 3CX is the only IP PBX to include a users complete mobility and free Windows VoIP phone that can be independence. Users can configure used in or out of the office. 3CX soft extension preferences from anywhere phone and the traditional hardware without help from IT staff using a web phone can be used at the same time browser. Call forwarding rules can be using the same credentials. For created based on time received, caller example, the hardware phone can be ID and type of call. For example, calls used when at the office, but when at outside their own working hours can home or on the road it is very easy to be routed to voice mail. Important switch to the soft phone and remain calls can be forwarded to a mobile connected to the company’s phone based on the caller ID. system. 1. User Portal – Configure your own extension preferences easily and from anywhere 2. 3CX VoIP Phone – Stay connected to the office wherever you are 3. Advanced forwarding rules – Set-up by caller ID, time and type of call
  • 5. Freedom to the Network Manager Manage the phone system via 3CX’ web-based console With 3CX, network managers break It is easier to manage and control and free from the archaic user interfaces you do not need to learn how to of conventional PBXs and from the update and troubleshoot an obscure traditional PBX vendor. With the home-made Linux version. Software- intuitive web-based console, based scales a lot better too: Just add administrators can easily create more phones and lines as you go extensions and make PBX along, without being limited by the configuration changes, without ports or processor on the appliance. needing the PBX vendor. Because 3CX Phone System is just another You can install 3CX on an existing Windows server application, it is easy server or virtualize it and eliminate to manage too: It can be monitored extra hardware, energy and just like any other Windows server management costs. You can easily application using your existing backup your PBX to a disk and restore network monitoring package. 3CX is on another machine in case of completely software-based and this hardware failure - an impossible task has many advantages over a when an appliance breaks down. traditional PBX or an IP PBX appliance. 1. Web-based Management Console - Access the phone system from anywhere 2. Virtualize - Save on hardware, energy & administration costs 3. Monitor - Monitor events & performance of PBX like any other server application
  • 6. Freedom of Choice Tested interoperability with leading SIP hardware & VoIP providers 3CX has completed interoperability VegaStream, Patton, Audiocodes, testing with leading industry VoIP Grandstream and Sangoma; and 3CX hardware providers of SIP Phones and ships with ‘out of the box’ VoIP Gateways, giving businesses configurations for the leading models. total vendor independence and freedom of choice. Leverage low call costs by using 3CX with most popular VoIP Providers Many leading SIP Phones are worldwide: Broadvox, CallCentric, interoperable with 3CX including: Cellip, Inphonex, Nettel, Nexvortex, Aastra, Linksys, snom, Cisco, PrioNet, VoIP Unlimited, VoIPon, GrandStream, Polycom, Siemens and WideVoIP and Xeloq; and benefit from X-Lite. 3CX can automatically 3CX ‘out of the box’ configurations. configure most SIP phones with the appropriate extension settings. 3CX has a global network of over 1,000 3CX Partners who provide VoIP Gateways that seamlessly businesses with fully integrated, cost- interoperate with 3CX include: effective VoIP solutions and top grade support. 1. SIP Phones – Automatic configuration of popular SIP Phones 2. VoIP Gateway – Continue to receive and make calls on your existing phone lines 3. VoIP Providers – ‘Out of the box’ configurations for leading VoIP providers worldwide
  • 7. Save on Costs with 3CX Say goodbye to expensive expansion modules and costly phone bills! 3CX Phone System for Windows Further savings come from connecting is much cheaper than a traditional branch offices with 3CX’ Bridges, so phone system. The initial purchase that all inter-office calls are set-up as cost and the expansion cost are both internal calls and therefore free. Also, much lower compared to a proprietary integration of remote workers is easy PBX, and with 3CX you also save on with 3CX’ Tunnel, boosting mobility maintenance fees from vendors. and resulting in savings from tele- working possibilities. Unlike appliances, 3CX can scale to almost unlimited capacity because it 3CX Phone System includes can leverage modern server hardware. enterprise-level features as standard. Businesses do not need to With 3CX, businesses can also use pay extra for advanced features or VoIP Providers to save on add-ons, as these are incorporated in international calls and to terminate the software: inbuilt fax server, digital international customer service receptionist, paging/intercom, numbers on the local IP PBX. integrated voice mail, central phone book and more. 1. 3CX Bridges – Set-up inter- office calls as FREE internal calls 2. Advanced Features – Do not pay extra for voice mail, central phone book, etc. 3. Tele-work – Employees work remotely while staying connected to the company’s IP PBX
  • 8. How it Works An open, vendor-independent system that grows with your business A complete 3CX Phone System for Add extensions or lines by simply Windows consists of the server adding standard SIP telephony software, soft phones or IP phones, equipment and save on consultants’ and a VoIP Gateway to connect your fees because of 3CX Phone System for existing phone lines. It is also possible Windows easy to use web-based to re-use existing analog phones with administration. the use of FXS gateways. A VoIP provider can be used to leverage low Overcome the limitations of outmoded cost calls across your network. hardware-based PBX systems, reduce costs significantly and add advanced The system can use the existing communications features that will computer wiring, sharing the network make your employees more productive point with the computer, and can be and your company more efficient and installed on an existing, non- competitive. dedicated Windows server or run as a virtual machine. 1. Soft phones – Use in combination with your IP Phone 2. IP Phones – Use any leading SIP hardware phone 3. Phone wiring – No need for extra cables as phones use your computer network
  • 9. What others have to say about 3CX “We don’t understand VoIP, but we understand 3CX” - No Tomato advertising “3CX Phone System is a great “I was attracted to 3CX’ software Windows-based PBX solution for our because of its simplicity, because it company. It is a cost-effective “3CX has significantly helped in “3CX scales well and is definitely runs on Windows and because it solution which is easy to install and achieving our business goals to “3CX is very easy to setup and much cheaper to scale up than has web-based management.” maintain.” expand with mobility.” manage. The MS Exchange 2007 comparable hardware PBXs.” - Steve Hechtman, President, - Mike Faster, President, Coyote - Chris Green, Managing Director, Unified Messaging integration - Ryan Crompton, Systems Inductive Automation / Calmetrics Creek Consulting NANT Ltd. works very well. I am very happy Administrator, ZYTO Corp. Company with the product!” - Craig Hyatt, Information Technology Director for Campus Services, University of North Carolina at Chapel Hill 3CX is Editor’s Best Award winner - Windows IT Pro 3CX VoIP solution makes an 3CX Phone System Review in magazine Computer Shopper highly quot;Our IP PBX is only 30% of the impression on PC PRO editor ZDNet Windows IT Pro editors select recommends 3CX Phone cost of other phone systemsquot; Jon Honeyball with PC PRO believes winners based on the product’s System Following an interview with 3CX’s Alan Stevens from ZDNet reviewed that analogue telecom is a thing of strategic importance to the market, CEO Nick Galea, Computerwoche’s 3CX Phone System for Windows Karl Wright reviewed the Free the past, and that to get more value its competitive advantages and its editor Jurgen Hill wrote a very and found it to be a very good edition of 3CX Phone System for from a computing infrastructure it is value to the customer. They positive article about 3CX Phone product: “Very easy to configure Windows for UK’s biggest wise to switch to VoIP. He went on demand solid value and System for Window’s market and manage, the 3CX Phone technology magazine Computer to test 3CX Phone System for performance from the products they position, the advantages of an IP System for Windows scores well on Shopper and wrote that he Windows and after installing the IP select using their product PBX against a traditional PBX, and functionality and is compatible with “couldn't really fault 3CX's Phone PBX he concluded: “Overall, I'm knowledge and subject matter the Free edition of 3CX VoIP PBX. most SIP handsets, gateways and System. The free edition has most of very impressed with this solution.” expertise. the functions a home office or small services.” business will need...considering you can download it for free, we highly recommend it.”
  • 10. 3CX Impressive Set of Features FREE Commercial FREE Commercial FREE Commercial General Phone System Features Edition Editions Management and Scaleability Edition Editions 3CX VoIP Client / VoIP Phone Edition Editions Call Logging • • Web-based management console • • Compact Windows System Tray Applet • • Call Reporting • • Configuration Wizard • • Tunnel all VoIP Traffic over a Single Port • • Blind Call Transfer • • Real Time Web-based System Status • • Transfer Calls • • Attended Call Transfer • • Integrated Web Server • • Shows Incoming Calls • • Call Forward on Busy • • Automated Restore and Backup • • Shows Caller ID • • Call Forward on No Answer • • Firewall Friendly Configuration of External • • Shows Personal Call History • • Extensions via Tunnel Call Routing (DID) • • Divert Calls to Voice Mail • MS Windows Server 2003 Certified • • Caller ID • • TAPI for Integration with Microsoft Outlook • Integrated Enterprise Database (PostgreSQL) • • Conference Calling • • Queue Monitoring • Run as Windows 2008 Virtual Machine • • Auto Attendant / Digital Receptionist • • Shows Status of Other Extensions • Run as Vmware Virtual Machine • • Voice Mail • • Run as Presence Monitor with Desk Phone • Supports Windows Clustering • • Music on Hold • • 3rd Party Application Integration Automatic Phone Provisioning • • Ring Groups • • Microsoft Outlook • Allow Users to Configure Own Extensions • • Hunt Groups • • Salesforce Integration • Unified Communications & Mobility Central Phonebook • • HTTP API to Integrate with any Web CRM • Call Parking • MyPhone Self-Service User Portal • • Microsoft Exchange 2007 UM • Call Pickup • Receive Voice Mail via Email • • Microsoft Fax Services • Call Queuing • Public SIP ID for Extensions • • Devices and Providers Call Recording • 3CX Tunnel for Easy Remote Connections • • Advanced Forwarding Rules Based on Caller • • Supports SIP Hardware Phones • • Dial by Name • ID, Time and Type of Call Supports SIP Software Phones • • MWI - Message Waiting Indicator • Integrate Branch Offices with 3CX Bridges • Supports Leading SIP / VOIP Gateways • • BLF Status Updates • Standards-based Presence Information • Supports Sangoma Cards • • Conference Rooms • Integrated Fax Server • Supports Popular SIP /VoIP Providers • • Intercom • Receive Faxes via Email as PDF • SIP Trunking Support • • Paging • Send Faxes from Anywhere on the Network • Create Free Links to other 3CX Systems • SIP Standards Support Free Communication Links to other SIP Servers • Fully Supports RFC 3261 • • Codecs (Voice Compression) SIP Forking • • G711 (a law and u law), GSM, Speex, IIbc • • Establish SIP Trunks with other SIP Servers • G729* • *The Mini Edition includes two G729 channels, the Small Business Edition includes 4 sim G729 calls, The Pro Editions 8 and the Enterprise Editions 16
  • 11. 3CX Phone System for Windows available through: 3CX USA 3CX UK 3CX Germany 3CX Cyprus 3CX Malta 3CX Hong Kong 3CX Australia 2180 Satellite Boulevard Palladia Stockley Park Stiglmaierplatz Office 303 6th Floor Level 3 Suite 201 Suite 400, Duluth, 8 The Square, Stockley Park Dachauer Str. 37 Engomi Business Center Portomaso Tower Three Pacific Place, 84, Alexander Street Georgia 30097 Uxbridge (Heathrow) D-80335 Munchen 1, 28th October Street PTM 01, Portomaso 1 Queen’s Road East, Crows Nest NSW 2065 USA UK Germany 2414 Nicosia, Cyprus Malta Hong Kong Australia Tel: +1 (800) 687 0903 Tel: +44 (0) 845 869 5215 Tel: +49 (0) 8954558217 Tel: +357 (22) 444 032 Tel: +356 2316 8300 Tel: +852 2588 3410 Tel: +61 1300 79 89 25 Fax:+1 (770) 872 0531 Fax:+44 (0) 845 869 5218 Fax: +49 (0) 89557443 Fax:+357 (22) 444 033 Fax: +356 2316 8399 Fax: +852 2588 3499 Fax: +61 1300 79 89 35 www.3cx.com © 2009 3CX Ltd. All rights reserved. 3CX, 3CX Phone System for Windows and their product logos are either registered trademarks or trademarks of 3CX Ltd in the United States and/or other countries.