Virtually Anywhere: A Case Study of Mobile Learning at Qualcomm

Virtually Anywhere: A Case Study of Mobile Learning at Qualcomm

Barbara Ludwig MANAGER, LEARNING TECHNOLOGY B.J. Schone SR. LEARNING TECHNOLOGY SPECIALIST

Barbara Ludwig

MANAGER, LEARNING TECHNOLOGY

Why we're here / Objectives In this session, you will learn: What mLearning is, and the challenges of implementation. What are the key factors for successful development of mLearning. What are the new Web 2.0 trends in mobile learning. How you could use mLearning in your organization.

In this session, you will learn:

What mLearning is, and the challenges of implementation.

What are the key factors for successful development of mLearning.

What are the new Web 2.0 trends in mobile learning.

How you could use mLearning in your organization.

About Qualcomm

What is mLearning?

Let’s talk about you! Who has worked with mLearning? Can you share an example with us?

mLearning Survey at Qualcomm Most employees do have a data enabled phone (over 80%). Almost all employees “always keep mobile device with them.” Main uses for data: SMS text messages, email, web surfing. Over 75% of employees say they would use mLearning.

Most employees do have a data enabled phone (over 80%).

Almost all employees “always keep mobile device with them.”

Main uses for data: SMS text messages, email, web surfing.

Over 75% of employees say they would use mLearning.

mLearning at Qualcomm Main Menu SPIN Menu Trivia Questions Tips

mLearning at Qualcomm

mLearning at Qualcomm

mLearning at Qualcomm

mLearning at Qualcomm

mLearning at Qualcomm

Challenges & Key Success Factors Security, security, security! Diversity of devices and platforms Personal vs. company-issued Modalities: Web content, text messages, voice, video, audio, etc. Determining appropriate content that can be broken into bite-size chunks Generating buy-in Avoiding shiny object syndrome LMS integration Test, test, test

Security, security, security!

Diversity of devices and platforms

Personal vs. company-issued

Modalities: Web content, text messages, voice, video, audio, etc.

Determining appropriate content that can be broken into bite-size chunks

Generating buy-in

Avoiding shiny object syndrome

LMS integration

Test, test, test

Future Trends in mLearning Mobile learning gets social Games, simulations and iARGs Location-based learning Increased data/broadband/connectivity Image / voice recognition Other new functionality

Mobile learning gets social

Games, simulations and iARGs

Location-based learning

Increased data/broadband/connectivity

Image / voice recognition

Other new functionality

Let’s talk about you! What do you think? What opportunities do you see for mobile learning at your organization?

Additional Resources http://www.mLearnopedia.com One of the best comprehensive mLearning resources on the web http://www.quinnovation.com/MobileDevices.pdf An excellent white paper on mLearning by Clark Quinn http://www.eLearningWeekly.com eLearning and mLearning tips, tricks, and lessons learned http://eLearningWeekly.wordpress.com/category/mlearning Blog posts related specifically to mLearning mLearning: Mobile Learning and Performance in the Palm of Your Hand (2005). David Metcalf. HRD Press.

http://www.mLearnopedia.com One of the best comprehensive mLearning resources on the web

http://www.quinnovation.com/MobileDevices.pdf An excellent white paper on mLearning by Clark Quinn

http://www.eLearningWeekly.com eLearning and mLearning tips, tricks, and lessons learned

http://eLearningWeekly.wordpress.com/category/mlearning Blog posts related specifically to mLearning

mLearning: Mobile Learning and Performance in the Palm of Your Hand (2005). David Metcalf. HRD Press.

Questions?

Contact Info Barbara Ludwig [email_address] B.J. Schone [email_address]

Barbara Ludwig [email_address]

B.J. Schone [email_address]

Thank You

Thank You