Stakeholder voice group november 2012
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Stakeholder voice group november 2012






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Stakeholder voice group november 2012 Stakeholder voice group november 2012 Presentation Transcript

  • Stakeholder Voice Working Group December 3, 2012BIS Digital Communications
  • This morning • Introductions • BIS transition to lessons and opportunities (John) • Government Digital Strategy: overview and discussion about capability (Ben) • AoBBIS Digital Communications
  • Inside Government so far • Beta version ran six weeks from March 1 • BIS opted in • Public fed back • DCLG and DfT officially joined two weeks ago • BIS joins 13 DecemberBIS Digital Communications
  • By December 13 we will: • Have ‘transitioned’ 90 per cent of the BIS web estate to • 1000s of pages and documents archived • 80,000 words re-written • Redirected approx. 4000 pages • All content in plain englishBIS Digital Communications
  • Lessons… • Plain English is a hard sell • Writing policy to GDS style is harder than it sounds • Too much sub-standard content on our website over the last few years. • An agile approach can take a while to get used toBIS Digital Communications
  • …and advice • Ditch bad content (and apologise later) • Explain what GOV.UK is all about - and repeat • Plan effectively - lots of people involved • Detailed guides great for saving technical jargon from the bin • Focus on content mapping (the Harvester) • Dont worry too much - transition to GOV.UK is the start, not the endBIS Digital Communications
  • Digital capability: Concerns, questions, ideas Ben HaymanBIS Digital Communications
  • Action 4 of the Digital Strategy: Cabinet Office will support improved digital capability across departmentsBIS Digital Communications
  • How? •senior officials offered training •digital skills development a priority in the Civil Service Capabilities Plan •increase support for transaction redesign •provide guidance on recruiting digital specialists •bespoke training and support for Service ManagersBIS Digital Communications
  • All departments should ensure that they have appropriate in-house specialist digital capability: •management of their portfolio of digital services •digital service design •development •analytics •digital strategy •online publishing •product managementBIS Digital Communications
  • In groups: Digital capability: your concerns, questions and ideasBIS Digital Communications
  • Useful links 1. BIS digital blog: 2. Met office social media win: -office-wins-social-buzz-award/ 3. DCLG on for-communities-and-local-governmentBIS Digital Communications