• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Tool support for reflection in the workplace in the context of reflective learning cycles
 

Tool support for reflection in the workplace in the context of reflective learning cycles

on

  • 638 views

The presentation shows how a model of Computer Supported Reflective Learning (CSRL) can be applied to a case of reflective learning in the workplace, aiding analysis and design.

The presentation shows how a model of Computer Supported Reflective Learning (CSRL) can be applied to a case of reflective learning in the workplace, aiding analysis and design.

Statistics

Views

Total Views
638
Views on SlideShare
637
Embed Views
1

Actions

Likes
0
Downloads
6
Comments
0

1 Embed 1

http://fiddle.jshell.net 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Model with different levelsofabstraction. This is thetoplevel. Containingthe elements wewant to understand and support: activityonthework arena, reflectiononthatwork, and particularlythetransitionsbetweenthem (hence separate steps). Cycleitselfconsistenswithotherlearningcycles in theliteratureonlearing.
  • Tasks in the i* modelsinformedtheselectionof a setofsteps for thereferencemodel
  • Diagramoutlining a story ofreflectivelearning in a hospital. (Story designed to describetheuseof a tool in MIRROR, how it is intended to support reflectivelearing. E.g. describinguserrequirements! Could be storyboard). Case: doctor in a hospital documenting a conversationwiththe husband of a stroke patient. Individuallyreflecting, gettingcomments from his team, and recognizing a more general issuethat is broughtinto a bi-weeklymeeting and leads to changes in theworkroutines (e.g. organizaitonallevel)
  • 2a) = capture data relevant to reconstruction of /reflection on work experience7b) = provide data relevant to the reconstruction of experience
  • ..skipping the middle cycles for purposes of illustrating
  • 6b) = provide data on related experiences10b) = capture reflection outcomes

Tool support for reflection in the workplace in the context of reflective learning cycles Tool support for reflection in the workplace in the context of reflective learning cycles Presentation Transcript

  • Tool support for reflection inthe workplace in the contextof reflective learning cyclesBirgit R. Krogstie, NTNUMichael Prilla, RUB© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • The MIRROR Model of ComputerSupported Reflective Learning (CSRL)▪ Accounts for the role of technology in reflective learning processes in the workplace ▪ Individual, collaborative and organizational level▪ Supports development of CSRL solutions ▪ Analysis and design▪ Version 1.0 June 2012; version 2.0 June 2014 © MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • The CSRL model v1.0:Learning cycle view© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • The CSRL model v1.0: The more detailed process steps ▪ A generic reference model ▪ An instantiation: ▪ ..may show an actual (observed) process ▪ ..may show a desirable/ recommended process ▪ ..may apply to a particular organization or a type of case or solution ▪ ..should include relevant steps© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • Use of tools to support the reflection process:(Data capturing + provision; scaffolding; simulation of work) © MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • A procedure for applying the CSRL model to acase of computer supported reflective learning Story/scenario of reflective 1) Outline the story of learning (text, storyboard or reflective learning other representation) 2) Identify the learning Diagram(s) instantiating the cycles connecting work learning cycle view of the and reflection CSRL Model 3) For each reflective Diagram(s) instantiating the learning cycle, identify process steps view of the CSRL relevant reflection model, with tool categories steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • Case: Physicians learning to handle difficultconversations with relatives of patients,using the Talk Reflection app© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • A procedure for applying the CSRL model to acase of computer supported reflective learning Story/scenario of reflective 1) Outline the story of learning (text, storyboard or reflective learning other representation) 2) Identify the learning Diagram(s) instantiating the cycles connecting work learning cycle view of the and reflection CSRL Model 3) For each reflective Diagram(s) instantiating the learning cycle, identify process steps view of the CSRL relevant reflection model, with tool categories steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • 1) Outline the story of reflective learning© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • A procedure for applying the CSRL model to acase of computer supported reflective learning Story/scenario of reflective 1) Outline the story of learning (text, storyboard or reflective learning other representation) 2) Identify the learning Diagram(s) instantiating the cycles connecting work learning cycle view of the and reflection CSRL Model 3) For each reflective Diagram(s) instantiating the learning cycle, identify process steps view of the CSRL relevant reflection model, with tool categories steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • 2) Identify the learning cycles connecting work and reflection© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • A procedure for applying the CSRL model to acase of computer supported reflective learning Story/scenario of reflective 1) Outline the story of learning (text, storyboard or reflective learning other representation) 2) Identify the learning Diagram(s) instantiating the cycles connecting work learning cycle view of the and reflection CSRL Model 3) For each reflective Diagram(s) instantiating the learning cycle, identify process steps view of the CSRL relevant reflection model, with tool categories steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • 3) For each reflective Inner learning cycle: Detailed steps learning cycle, identify relevant reflection steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • 3) For each reflective Inner learning cycle: tool use learning cycle, identify relevant reflection steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • 3) For each reflective Inner learning cycle: examples of learning cycle, identify relevant reflection tool use steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • 3) For each reflective learning cycle, identify Outer learning cycle relevant reflection steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • 3) For each reflective Outer learning cycle: detailed steps learning cycle, identify relevant reflection and tool use steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • 3) For each reflective Outer learning cycle: examples of learning cycle, identify relevant reflection tool use steps and tool use© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • Evaluation of the model/procedure▪ May 2012▪ 7 groups, 5 organizations (MIRROR test beds), 24 participants▪ Each group: developers and test bed representatives working together▪ Focus: refined understanding of MIRROR cases and (re-)design of apps © MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • Key results from the evaluation© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • Modelling reflective learning cycles with theCSRL model: Conclusions▪ Using a story of reflective learning (with a persona) helps focus on user needs ▪ Need to cover relevant tool usage ▪ Several stories may be necessary, e.g. for different personas▪ Systematic application of the cycle model helps make the transitions between work and reflection explicit.▪ The modeling of tool usage supports a systematic walkthrough of what is supported by the tool and what might be supported▪ Descriptive power ▪ Succinct/visual representation of tool use in context, grounded in theory of reflective learning ▪ Communication between developers and users should additionally be supported by concrete tools / rapid prototyping© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu
  • Modelling reflective learning cycles with theCSRL model: Challenges/further work▪ Areas of further work ▪ Representing external factors impacting on the reflective process ▪ Systematic representation of knowledge development in the organizations, taking into account transitions between levels of learning (individual, team, organization) ▪ Representing concerted use of tools ▪ -> Instantiating with the MIRROR test bed cases: intended and actual use of MIRROR tools ▪ -> Refinement of the model + conceptual tools for its application (CSRL design guidelines)© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu