Goal The goal of this lesson is to enhance onunderstanding on character, behavior,protocol of PSO and its criteria fordeployment.
ObjectivesAt the end of the lesson the participants will be able to:iv) Tell the character, behavior and protocol of PSO.v) Explain three qualities of PSOvi) Understand the criteria of deployment.
Definition of PSO A person who is deployed for securityof VIP or any one who is recognized as thethreatened person by the State.
Characteristics of Personal Security Officer Good I.Q. level Physically tough Peak level of physical fitness. Stamina. Muscular strength and flexibility. Mentally alert/Mental strength Socially friendly psychologically sound Quick decision maker Far sightedness Basic standard of education
Knowledge of various language Unarmed combat Well communication skill Furnished dressed up Competent in handling firearms /Sharp shooter/Operational shooter Knowledge of IED, booby and mines Ability to plan Well Trained
Self-control Patience Self-motivated Appreciation of situation Assess the threat Planning for action Know the VIPs behavior Ability of Identify the target Good observation
Loyal Obedient Accountable Analyze of vulnerability Responsible to VIP, accountable to Dept. Knowledge about disaster Dynamic personality Courage Discipline
Contd… Honest Trusty Empathy State of mind (sixth sense ) Reflex action Skilled Driver Skill of First-aid Punctual
All the qualities of PSO can be categorized into 3 HHead Heart Hand
Qualities of Personal Security Officers:Head Hand Heart Understanding Action Oriented Honest Result Oriented Clear Vision Physical Fitness Loyal Leadership Skill Accountable Good Behavior Coordination Respectful Skill Self-Motivated By/ For Mastery in Positive Weapon Attitude Courageous Reflex Action Conscious Confidential Communication Skill Inquisitive/ Lovable Medical Creative Knowledge
Behavior of PSO Cleanliness Respect to all No discrimination Sacrifice your personal interest Show high degree of mental alertness - Helpful politeness Cooperative Behavioral prudence
What the PSO Must DO? Knowledge of Sequence of Events Notification of task - Threat assessment Initial Liaison - Warning order- Operation order- Final liaison - OPERATION Observation Situation around VIP and reacting to events quickly wherever, whenever necessary
Body Cover Of course BGs are "bullet Catchers" Shield VIP by you or shield by other means carefully arranging people around VIP Systematic Protection Application of Security measures/doing the job carefully.
Avoidance of Routine Avoiding the habits & routine that effects daily life Recces & Planning (preliminary Survey) Effecting Recce, Planning and Clear and concise order Review of Security measures Constructive Criticism and feedback, Constant review of security procedures
Constant training (rehearsal or practice on IAD/Procedural work/ ambush, Debus Etc) Physical Fitness Mental Alertness Confidential Etiquette and Manners
Other relevancies Develop Personal security habits Looks Telephone Equipments Clothing Food/Drinks Documents Personal weapon
Employ necessary safety measures Do not underestimate the situation Proper utilization of safety equipment Keep yourself mentally and physically fit to respond any unwanted circumstances Be watchful People Place Items
Dos Avoid liquor Program must be kept secret Avoid gossiping Phone always through security Pre arrange appointments
Regular check of identity Double check all delivers Be diplomatic to deal with visitors Check occupants of neighboring properties regularly
Dont Leakage of information Involve in telephone and set conversation a lot Do not be personal be professional Do not be over confidence
contd… Do not allow carrier to leave goods Never comment on political matters Never express your views on sensitive matters Never disclose the phone number of VVIP
Definition of Protocol According to Oxford essential business and office dictionary “Protocol” means official formality and etiquette. Protocol can also be defined as self imposed ethics and rules.
Some general Etiquettes Avoid noisy speaking Avoid taking difficult food items. Avoid taking much food at a time. Avoid criticism. Talking on contentious issue. Conversation should be rational and easily understood.
Contd… Do not make a sound while eating and drinking. Do not seat while talking to seniors and ladies. Elbows should be kept close to the body during waiting between courses. Hand should kept on the napkin on the lap but not in the pocket or on the table.
Contd… Extend appropriate courtesy to women guest. Maintain personal cleanliness. Give priority for seniors, women and guest while passing the door. Listen more and talk less. If sneezing and coughing use handkerchief.
Contd… Never smoke while being with VIP/VVIP. Putting won finger into own nose, cleaning ear, scratching body, spitting, yawning should be avoided. Shake hand firmly, not limply. Should be attentive and delightful.
Criteria for pso2. Appointed in police officer2. Must have completed VIP Security training.3. Physical fitness (ht. 5’4”)4. Age below 35
Appointed in police officer2. Deployment of PSO Threat analysis committee Joint secretary, ministry of Home co- ordinator DIGP, Nepal Police- member DIG, NID- member DIGP,APF- member Basis:- a) Ministry level decision b) Central security committee c) Ministry of Home d) PHQ, Operation Department