The Olympics (London 2012): Potential Logistical Challenges

London 2012: Potential Logistical Challenges Chris Cooke – CEO & CFO Vince Howard – Operations Director

AgendaHow the Olympics will affect UK companies • Staffing during the games • Logistics issues • Expect the unexpectedChris Cooke, CEOWhat service providers can do to minimise impact • Have a plan! • Follow the contingencies within that plan • Have a culture of flexibility and customer focusVince Howard, Operations Director

Speaker DetailsHow the Olympics will affect UK businessesChris Cooke – CEO & CFO of Biocair International“In addition to being a qualified accountant (ACMA), Chris has obtained anMBA from Warwick Business School and has worked at Director level indiverse service-based companies for 14 years.During this time, he has helped lead businesses through times of financialturbulence and national ambiguity including the ‟.com„ bubble bursting, theyear 2000 issues and the crash of the UK financial system.Since 2008 he has steered Biocair through the Volcanic Ash crisis and nowthe Olympics.”

The Olympics Games: When are they?Olympic Games – 27 July to 12 AugustParalympic Games – 29 August to 9 September

The Olympic Games: Where are they? 37 competition venues across the UK • 27 of which are in London10,500 athletes in London during theGames4,200 athletes for the Paralympic GamesThere have been over 8.8 million ticketssold636 competition sessions across 26sports21,000 accredited press &

What are LOCOG doing about it?LOCOG – The London Organising Committee of the Olympic and ParalympicGamesThey have gone to great lengths to minimise the effect the Games will have onday to day London life. • There is a multitude of tools on their website as to how to prepare your business for the Games • The Olympic & Paralympic Route Network is there to ensure the athletes and officials are able to travel reliably during the Games • Additional capacity for mobile phone networks around Games venues • „Keep on running‟ has been launched – a campaign to help prepare businesses. They are also running workshops for larger businesses to assist them

Impacts we are aware of ...Issues that may impact your staff: • Time off to watch the Games • Time off to take part or volunteer in the Games • Annual leave to get away from the Games • Possible loss in productivity during popular events • Delays in commuting

Other more unusual hazards ...Communication IssuesWith all the additional visitors in London over the summer, it is likelywe will see some of the services we are used to running moreslowly: • Internet connectivity • Downloading important documents for shipments • Email delays • Slow mobile networks & restricted access in certain areas • Logistics Suppliers: possible restricted communication with drivers for delivery changes

The impact on my supply chain - LogisticsAIRPORT • Huge increase in commuter trafficS • Availability of freight capacity ROADS • Closures • Congestion

Preparing your business:What can you do? • Plan for a higher level of absenteeism and lateness • Control staff holidays • Perhaps televise some of the games in the workplace to avoid distraction and time off etc • Arrange for London based staff to work from home during peak travel times etc • Ensure facilities for online meetings are available • Flexible working hours to avoid peak-time commuting in London • Think about your customers and suppliers and where they are based • Are there events near you ?

Where are your Suppliers based?If your suppliers, particularly Logistics Suppliers arebased outside of London – they will have access tomore alternatives than those confined to London.Many local UK airports are increasing their operatinghours over the Olympics to accommodate for demand.Your Logistics Supplier, should already havecontingency plans in place to make full use of theseoptions.

Speaker DetailsWhat service providers can do to minimise impactVince Howard – Operations Director of Biocair International“Vince is an expert in Cold Chain and Regulatory Compliance. With astrong science background (including a science degree from NewcastleUniversity), Vince has accumulated 19 years experience in thePharmaceutical Industry.He has driven Biocair‟s growth from regional to global in his role asOperations Director for over 10 years; successfully leading the company‟soperation alongside Chris and the Board.”

Logistics ProvidersHow the issues identified will impact the logistics industry:Airports: Heightened Security, Restrictions & Delays* • Huge increase in commuter air traffic • Increased security checks • Overflow traffic into other airports • Visiting Heads of State and Foreign Dignitaries* Not just in London but all over the UK

Road Closures & Restrictions • The Olympic & Paralympic Road Network (ORN / PRN) • Increased traffic volumes • Overcrowding on public transport

What can your logistics provider do?A few points from the contingency plan ... • “dedicated transport coordinator will review the situation using real time traffic info etc” • “pre-booking” • “known consignor status” • “direct log in for our tracking system” • “use regional airports”

Local UK AirportsEnsure that the supplieryou choose to take care ofyour logistics needs hasgood transport links to andaround London.Check their contingencyplans – to see what tiesthey have with their localairports.

What to ask your suppliers ...After seeing their contingency plans, check thefollowing: • That they have mapped out alternative road routes • Their drivers have had „Olympic Awareness‟ training • They have been in contact with local airports

What to ask your suppliers ... • Do they know if there are restrictions on RADAC and DG shipments? • Have they got alternative methods of contacting their drivers if phone networks are experiencing high volumes? • Are their Customer Service team aware of what they need to do at point of booking to minimise disruption?

Biocair’s Contingency PlanAsk for a copy of our plan: • By email: press@biocair.com • By phone: 01223 703 333

Biocair International Ltd. Chris Cooke, CEO & CFO Vince Howard, Operations Director

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The Olympics (London 2012): Potential Logistical Challenges

by Biocair International Ltd. on Jul 17, 2012

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