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Information Systems and
Strategy
Lecture 5
Abdisalam Issa-Salwe
Business Information Systems
Finance and Legal Management
Thames Valley University
Abdisalam Issa-Salwe, Thames Valley University
2
Topic list
 Strategic planning
 Vision
 Business needs
 Earl’s grid
 McFarlan’s application portofolio
 Business Process Reengineering
(BPR)
2
Abdisalam Issa-Salwe, Thames Valley University
3
Strategic planning
 Entrepeneurs and business
managers are often so preoccupied
with immediate issues that they
lose sight of their ultimate
objectives.
 That's why a business review or
preparation of a strategic plan is a
virtual necessity.
 This may not be a recipe for
success, but without it a business is
much more likely to fail.
Abdisalam Issa-Salwe, Thames Valley University
4
Strategic planning (cont…)
 A sound plan should:
 * Serve as a framework for decisions or
for securing support/approval.
 * Provide a basis for more detailed
planning.
 * Explain the business to others in
order to inform, motivate & involve.
 * Assist benchmarking & performance
monitoring.
 *Stimulate change and become
building block for next plan.
3
Abdisalam Issa-Salwe, Thames Valley University
5
Strategic planning (cont…)
 A strategic plan should not be
confused with a business plan.
 * The former is likely to be a (very)
short document whereas a business
plan is usually a much more substantial
and detailed document.
 * A strategic plan can provide the
foundation and frame work for a
business plan.
Abdisalam Issa-Salwe, Thames Valley University
6
Strategic planning (cont…)
 A strategic plan is not the same thing as
an operational plan.
 The former should be visionary,
conceptual and directional in contrast to
an operational plan which is likely to be
shorter term, tactical, focused,
implementable and measurable.
 * As an example, compare the process of
planning a vacation (where, when, duration,
budget, who goes, how travel are all strategic
issues) with the final preparations (tasks,
deadlines, funding, weather, packing, transport
and so on are all operational matters).
4
Abdisalam Issa-Salwe, Thames Valley University
7
Strategic planning (cont…)
 Basic Approach to Strategic
Planning
 * A critical review of past performance
by the owners and management of a
business and the preparation of a plan
beyond normal budgetary horizons
require a certain attitude of mind and
predisposition.
 * Some essential points which should
to be observed during the review and
planning process include the following:
Abdisalam Issa-Salwe, Thames Valley University
8
The Vision:
 The preparation of a strategic plan is a multi-
step process covering vision, mission,
objectives, values, strategies, goals and
programs. These are discussed below.
 The first step is to develop a realistic Vision
for the business.
 This should be presented as a pen picture of
the business in three or more years time in
terms of its likely physical appearance, size,
activities etc.
 Answer the question: "if someone from Mars
visited the business, what would they see (or
sense)?"
 Consider its future products, markets,
customers, processes, location, staffing etc.
5
Abdisalam Issa-Salwe, Thames Valley University
9
Abdisalam Issa-Salwe, Thames Valley University
10
6
Abdisalam Issa-Salwe, Thames Valley University
11
Abdisalam Issa-Salwe, Thames Valley University
12
7
Abdisalam Issa-Salwe, Thames Valley University
13
Abdisalam Issa-Salwe, Thames Valley University
14
8
Abdisalam Issa-Salwe, Thames Valley University
15
Business Process Redesign
 Business Process Redesign is "the
analysis and design of workflows and
processes within and between
organizations" (Davenport & Short 1990).
Teng et al. (1994) define BPR as "the
critical analysis and radical redesign of
existing business processes to achieve
breakthrough improvements in performance
measures."
Abdisalam Issa-Salwe, Thames Valley University
16
 BPR has been around for quite some time: a
lot has been written about it in both the
practitioner trade press and the academic
research journals.
 However, the controversy still remains if
there is any accurate description of BPR, or if
BPR is just a fad: an appealing label to tag
on to whatever your company is doing to
suggest that your latest and greatest work is
'in vogue.'
 To get some bearing about the question of
what is BPR and what is the role of
information systems and human factors in
that process, you may like to start here.
9
Abdisalam Issa-Salwe, Thames Valley University
17
Abdisalam Issa-Salwe, Thames Valley University
18
10
Abdisalam Issa-Salwe, Thames Valley University
19
Abdisalam Issa-Salwe, Thames Valley University
20
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BIS lecture5(Information Systems and Strategy)

  • 1. 1 1 Information Systems and Strategy Lecture 5 Abdisalam Issa-Salwe Business Information Systems Finance and Legal Management Thames Valley University Abdisalam Issa-Salwe, Thames Valley University 2 Topic list  Strategic planning  Vision  Business needs  Earl’s grid  McFarlan’s application portofolio  Business Process Reengineering (BPR)
  • 2. 2 Abdisalam Issa-Salwe, Thames Valley University 3 Strategic planning  Entrepeneurs and business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives.  That's why a business review or preparation of a strategic plan is a virtual necessity.  This may not be a recipe for success, but without it a business is much more likely to fail. Abdisalam Issa-Salwe, Thames Valley University 4 Strategic planning (cont…)  A sound plan should:  * Serve as a framework for decisions or for securing support/approval.  * Provide a basis for more detailed planning.  * Explain the business to others in order to inform, motivate & involve.  * Assist benchmarking & performance monitoring.  *Stimulate change and become building block for next plan.
  • 3. 3 Abdisalam Issa-Salwe, Thames Valley University 5 Strategic planning (cont…)  A strategic plan should not be confused with a business plan.  * The former is likely to be a (very) short document whereas a business plan is usually a much more substantial and detailed document.  * A strategic plan can provide the foundation and frame work for a business plan. Abdisalam Issa-Salwe, Thames Valley University 6 Strategic planning (cont…)  A strategic plan is not the same thing as an operational plan.  The former should be visionary, conceptual and directional in contrast to an operational plan which is likely to be shorter term, tactical, focused, implementable and measurable.  * As an example, compare the process of planning a vacation (where, when, duration, budget, who goes, how travel are all strategic issues) with the final preparations (tasks, deadlines, funding, weather, packing, transport and so on are all operational matters).
  • 4. 4 Abdisalam Issa-Salwe, Thames Valley University 7 Strategic planning (cont…)  Basic Approach to Strategic Planning  * A critical review of past performance by the owners and management of a business and the preparation of a plan beyond normal budgetary horizons require a certain attitude of mind and predisposition.  * Some essential points which should to be observed during the review and planning process include the following: Abdisalam Issa-Salwe, Thames Valley University 8 The Vision:  The preparation of a strategic plan is a multi- step process covering vision, mission, objectives, values, strategies, goals and programs. These are discussed below.  The first step is to develop a realistic Vision for the business.  This should be presented as a pen picture of the business in three or more years time in terms of its likely physical appearance, size, activities etc.  Answer the question: "if someone from Mars visited the business, what would they see (or sense)?"  Consider its future products, markets, customers, processes, location, staffing etc.
  • 5. 5 Abdisalam Issa-Salwe, Thames Valley University 9 Abdisalam Issa-Salwe, Thames Valley University 10
  • 6. 6 Abdisalam Issa-Salwe, Thames Valley University 11 Abdisalam Issa-Salwe, Thames Valley University 12
  • 7. 7 Abdisalam Issa-Salwe, Thames Valley University 13 Abdisalam Issa-Salwe, Thames Valley University 14
  • 8. 8 Abdisalam Issa-Salwe, Thames Valley University 15 Business Process Redesign  Business Process Redesign is "the analysis and design of workflows and processes within and between organizations" (Davenport & Short 1990). Teng et al. (1994) define BPR as "the critical analysis and radical redesign of existing business processes to achieve breakthrough improvements in performance measures." Abdisalam Issa-Salwe, Thames Valley University 16  BPR has been around for quite some time: a lot has been written about it in both the practitioner trade press and the academic research journals.  However, the controversy still remains if there is any accurate description of BPR, or if BPR is just a fad: an appealing label to tag on to whatever your company is doing to suggest that your latest and greatest work is 'in vogue.'  To get some bearing about the question of what is BPR and what is the role of information systems and human factors in that process, you may like to start here.
  • 9. 9 Abdisalam Issa-Salwe, Thames Valley University 17 Abdisalam Issa-Salwe, Thames Valley University 18
  • 10. 10 Abdisalam Issa-Salwe, Thames Valley University 19 Abdisalam Issa-Salwe, Thames Valley University 20 Tutorial Question