• Like
Ecommerce
Upcoming SlideShare
Loading in...5
×

Ecommerce

  • 743 views
Uploaded on

electronic commerce

electronic commerce

More in: Education
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
743
On Slideshare
0
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
31
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Ecommerce
  • 2. ECOMMERCE AND PHYSICAL COMMERCE COMMERCE ELECTRONIC COMMERCE PHYSICAL / TRADITIONAL COMMERCE INTERNET COMMERCE BUSINESS FOCUSSED CONSUMER FOCUSSED ECOMMERCE ECOMMERCE
  • 3. DefinitionElectronic commerce, commonly known as e-commerce, eCommerce or e- comm, refers to the buying and selling of products or services over electronic systems such as the Internet and other computer networks.Can be defined as any form of business transaction in which the parties interact electronically
  • 4. E-commerce involves digitally enabled commercial transactions between and among organizations and individualsDigitally enabled transactions include all transactions mediated by digital technology Commercial transactions involve the exchange of value across organizational or individual boundaries in return for products or services
  • 5. DIGITAL PHENOMENONthe drivers of e commerceData networksIntense competitionGlobalizationInformation ageTechnologiesAutomationLow cost high quality products/services
  • 6. Eight unique features of E commerceUbiquityGlobal reachUniversal standardsRichnessInteractivityInformation densityPersonalization/CustomizationSocial Technology
  • 7. 3 TIER TECHNICAL MODEL FOR AN E-COMMERCE SERVER BACKEND CLIENT SIDE SYSTEM SYSTEM
  • 8. Difference betweenEcommerce and E business
  • 9. ECOMMERCE SCENARIOSRETAILINGSERVICINGPUBLISHINGSUPPLYCHAIN MANAGEMENT
  • 10. ADVANTAGES OF ECOMMERCE 24 * 7 OPERATION GLOBAL REACH COST OF ACQUIRING,SERVING AND RETAINING CUSTOMERS AN EXTENDED ENTERPRISE IS EASY TO BUILD DISINTERMEDIATION IMPROVED CUSTOMER SERVICE TO YOUR CLIENTS POWER TO PROVIDE THE BEST OF BOTH THE WORLDS A TECHNOLOGY BASED CUSTOMER INTERFACE THE CUSTOMER CONTROLS THE INTERACTION KNOWLEDGE OF CUSTOMER BEHAVIOUR NETWORK ECONOMICS
  • 11. DISADVANTAGESCOST FACTORPERISHABLE ITEMSDIFFICULT TO CALCULATE ROI
  • 12. ECOMMERCE OPPORTUNITIESFINANCIAL SERVICESSTOCK TRADINGBANKINGLEGAL AND PROFESSIONAL SERVICESTOUR AND TRAVELSHEALTHCARE
  • 13. TRANSITION TO E COMMERCE ININDIA YEAR TOTAL ECOMMERCE TRANSACTIONS (Rs in Cr) 1998-1999 131 1999-2000 450 2000-2002 1400 2006 2300 2007 7000
  • 14. 4000035000300002500020000 subscriber15000 user100005000 0 1997 1999 2001 2003 2005
  • 15. E TRANSITION CHALLENGES FOR INDIANCORPORATESINTERNAL RESISTING ISSUES  Bureaucratic wrangles  Cultural changes  Not many are prepared  Lack of skill and trainingEXTERNAL DRIVING FACTORS  Sheer necessity  Big business,the driving factor  Global market  Value for money  No entry barriers  others
  • 16. MYTHS ABOUT ECOMMERCE DEVELOPMENT ANDIMPLEMENTATIONMYTH 1:  Ecommerce is about developing web pagesMYTH 2:  The successful implementation of ecommerce system relies on web programmersMYTH 3:  Ecommerce project is about translating the traditional business model into an electronic business model
  • 17. Revenue ModelsAdvertising revenue modelSubscription revenue modelTransaction fee revenue modelSales revenue modelAffiliate revenue model
  • 18. Summary of E business transaction modelsMODEL DESCRIPTION EXAMPLESB2C Sells products or services Amazon.com,Autobytel.com directly to consumers ,ediets.com,pets.comB2B Sells products or services to Metalsite.com, other business or brings multiple verticalnet.com buyers and sellers together in a SHOP2gether.com central marketplaceB2G Business selling to local,state Igov.com and federal agenciesC2C Consumers sell directly to Ebay.com,infoRocket.com consumers
  • 19. How B2C works ? Searches for a Customer identifies Selects a vendor Product or services to a need And negotiates a price satisfy the need Receives the product or service Gets service and Makes payment(devilery logistics,inspection warranty claims And acceptance)
  • 20. Steps for B2B transactions Review catalog Identify specifications Define requirements Post request for proposals(REP) Review vendor reputation Select vendor Fill out puchase orders(PO) send PO to vendor Prepare invoice Make payment Arrange shipment Organize product inspection and reception
  • 21. Consumer-2-ConsumerWith C2C ebusiness model ,consumer sell directly to other consumers via online classified ads and auctions,or b selling personal services or expertise onlineEg consumers selling directly to consumers are ebay.com (auction) and TraderOnline.com,InfoRocket.com
  • 22. Consumer-2-Business(C2B)Called as reverse auction or demand collection model,enables buyers to name their own price for specific good or srvice enerating demand.The website collects the “demand bids” and then offers the bids to the participating sellersReverseAuction.com,pricline.com are examples of C2B ebusiness models