Business operating system examplePresentation Transcript
Business Operating System (BOS) one team - one goal - one process
Leadership Criteria Leaders need to show competence in the following aspects of these models:
Ability to articulate all pieces of the Business Model (BOS)
Ability to establish clear vision
Ability to clearly communicate vision
What is BOS? The Business Operating System is the collection of global business processes which reflect best practices in the company. The BOS documentation has been developed by teams from around the world and is applicable to all facilities. Effective immediately, BOS replaces all existing operating procedures.
What is BOS? All BOS processes are:
Easy to understand and implement
Reflective of best practices
Designed with a minimalist approach & documentation
The objective is to create One Team, One Goal and OneBusiness Operating System.
What is BOS? Level 1 Quality Policy BOS Level 2 Processes PLUS MOS POS LOS Level 3 How Procedures, Work Instructions, Specifications, Standards Level 4 Evidence Records
Exceeding Customer Expectations Quality Cost Delivery LOS POS PLUS MOS System Leadership Launch Operating System Product Operating Purchasing System System Manufacturing Operating Vision / Mission / Values Customer Requirements The Four Pillars of BOS
Leadership Operating System (LOS)
Human Resources Processes
Health, Safety, and Environment Processes
Total 38 Level 2 Procedures
Purchasing Operating System (POS)
Supplier Selection Processes
Purchase Ordering Process
Total 11 Level 2 Procedures
Manufacturing Operating System (MOS) Verify People Plant Materials Process
New Plant Start Up
Bill of Material Reviews
Total Productive Maintenance
Total 35 Level 2 Procedures
Product Launch System (PLUS) Design Verification Ideation Proposal Development Validation Production Create future products & strategies Define new product and/or business Develop products & procedures Design & verify the product & process Validate the product & process Prepare for production Total 20 Level 2 Procedures
“Most companies have good people. The companies that win over the long term have the best processes.” ---- Peter Drucker Why Do We Need BOS?
Why Do We Want a Common Global Business Operating System (BOS)?
Our goal is to be the finest supplier in the world. This requires a common BOS.
Our customers are asking for a consistent company around the world. This requires a common BOS.
A common BOS allows for easier growth as everyone has one system to learn.
One common company wide system allows for easier and more effective transfer of people.
A common operating system reduces variation. Variation is waste. Waste costs money. Our customers do not want to pay for waste anymore than we do.
BOS allows us to solve a problem once and transfer the solution to all plants, not solve the same problem multiple times.
Good processes, consistently applied, lead to outstanding products, best practices, superior quality and low cost.
Why Do We Need BOS?
"This year we are "raising the bar", and striving for greater process focus and discipline, innovation and continuous improvement. By doing this, we’ll be delivering higher levels of value to our customers, consumers and shareholders – and ensuring the long-term success of this organization. We all want our company be the premier supplier in the world, so please join me in making the roll-out of our new Business Operating System a great success." ---, President and C.O.O. Why Do We Need BOS?
Each employee in every location worldwide is affected by BOS.
The development of a common set of global business processes affects the way in which we conduct business.
Not everything has changed. BOS was constructed by reviewing all company procedures currently in place to identify the best practices for use globally.
Who is Affected by BOS?
BOS documentation will have a direct affect on the following groups:
Executive Leadership: The quality management and review processes have been established for the consistent evaluation of all facilities globally.
Human Resources: The hiring, training and evaluation processes for all employees have been established to ensure global consistency.
Health, Safety & Environmental: The processes required to safeguard the people, facilities and communities in which we work have been established globally.
Information Technology: The consistent usage of information technology has been developed for global application.
Who is Affected by BOS?
BOS documentation will have a direct affect on the following groups:
Finance: The accounting and commercial processes of the company have been established to support the needs of a global organization.
Purchasing: The sourcing, procurement, and supplier development processes have been developed to integrate the needs of a global company with a global supply base.
Engineering: A common product and process development process has been developed to allow for a consistent approach in the launch of all products globally.
Manufacturing: The processes required to establish common practices at each manufacturing facility have been established.
Who is Affected by BOS?
What is the BOS Implementation Plan? DateActivity August 20xx BOS procedures finalized August and September 20xx BOS rollout and training October 1, 20xx BOS implementation begins October 20xx - September 20xx All locations audited to BOS procedures October 1, 20xx All locations certified to XXX based on audit of BOS procedures
What is PLUS? PLUS is the standard method for developing and launching new products.
What is PLUS?
Combines best practices from development centers around the world.
Helps us meet all quality system requirements.
Drives timing based on customer milestones.
Connects to a robust set of tools (e.g. costing & project management software, etc.)
Defines roles, responsibilities, and deliverables for members and suppliers.
Why Do We Need PLUS? As we have grown into new markets and products, we have outgrown our old systems. PLUS is a way of delivering new products of any type, to any customer.
Help us achieve our 0 - 100 - 30 success criteria. Create synergy as we grow in customers, cultures and products. Help us manage complete interior programs. Open communication channels. Provide a flexibility for new products and types of programs we haven’t yet dreamed of. Why Do We Need PLUS?
Why Do We Need PLUS? Improvements over former processes: PIP/EPM: PDP: Simpler ~160 tasks vs.. 330 6 phases vs. 9 More Complete All forms, procedures, etc. developed and linked
Emphasis on process and procedure
Timing templates and process
PLUS Groups by Phase Program Management Finance Engineering Purchasing Quality 0 1 2 5 3 4 Design & Verification Ideation Proposal Development Validation Launch Management Advanced Sales & Marketing Manufacturing
Cooperate on complete programs Open communication channels Ease transfer of people Be more flexible Why Adopt PLUS?
Why Adopt PLUS? Best Practices: Emphasis on process and procedure RYG reporting Supplier Roles (Extended Enterprise) Procedure review teams for continuous improvement Intranet based training
PLUS Development Team PLUS was created by a cross-functional team from most disciplines. Team members include:
0 2 1 3 4 5 Design & Verification Ideation Launch Validation Development Proposal PIP/EPM Product Introduction Process / Engineering Program Management 0 2 1 3 4 5 6 7 8 9 Advanced Engineering Production Production Preparation Customer Quote Production Validation Production Tooling & Equipment Concept Section Product & Process Design Design Validation & Process Verification Production Release Development & Capturing New Business Pilot Phase Planning Phase Prototyping Phase Procurement Phase Mass Production Phase 2 1 3 4 5 6 PMH Project Management Handbook
0 2 1 3 4 5 Design & Verification Ideation Launch Validation Development Proposal 1 2 3 4 5 6 7 PIP/EPM Product Introduction Process / Engineering Program Management 0 2 1 3 4 5 6 7 8 9 Advanced Engineering Production Production Preparation Customer Quote Production Validation Production Tooling & Equipment Concept Section Product & Process Design Design Validation & Process Verification Production Release Tooling & Process Prove-Out Concept Development Design Development Product Engineering Product Validation Ideation Product NPD/PDP New Product Development / Product Development Process
Project Kick-Off Production Release Tactical Business Plan Stage Review Feasibility Assessment Design Review Design Review Design Review Stage Review Phase Exit Review Phase Exit Review Phase Exit Review Phase Exit Review Phase Exit Review Launch Performance Report PLUS Overview 0 1 2 5 3 4 Design & Verification Ideation Proposal Development Validation Launch Development Release Customer Part Submission Targeted Business Plan Prototype Release Start of Production Deliver Assemblies to Customer
Quotation Request & Review (POS)
Product & Process Verification
Tooling & Equipment Procurement (POS)
Supplier Process Sign- Off Evaluation
Materials System Setup
Process Sign-Off Evaluation
Customer Part Submission
Targeted Business Plan / PD-1
Make vs.. Buy (POS)
Supplier Selection and Sourcing Board (POS)
Program Business Planning & Quote
Product Change Management (LOS)
Appropriation Request (LOS)
0 2 3 4 5 1 Design & Verification Ideation Development Validation Launch Proposal Advanced Development Define the Advanced Development Project Review Project Plan Research & Analysis Create & Propose Directions & Feasibility Opportunity Assessment Prepare Project Findings Close Project Concept Development Define the Concept Development Project Review Project Plan Research & Analysis Create & Propose Directions & Feasibility Business Estimation Prepare Project Findings Close Project Stage Review Stage Review
1 Phase Exit Review 0 2 3 4 5 Proposal Design & Verification Development Validation Launch Ideation Program Business Plan & Quote Targeted Business Plan PD-1 Market Segment Analysis Phase 1 Timeline Product Cost Estimate Capital Equipment &Tooling Estimates Create PD-2 Statement of Work Compile Program Business Plan & Quote Quote Approval Product Definition Establish Targets Document Product& Assumptions Select CriticalSuppliers Feasibility Assessment Create Issues List Customer Input Best in ClassEvaluation Obtain EnvironmentInformation Market Research Receive PreliminaryStatement of Work Project Kick-Off Project Award Baseline SOW & BOM PD-2 Approval Assemble SDT Submit CAR & TA Phase 2- 5 Timeline Project Reviews Bill Of Materials Quality Objectives
2 0 3 4 5 1 Design & Verification Development Validation Launch Proposal Ideation Product Development Process Development Supplier Selection Process Flow Diagram PFMEA Prototype Control Plan Measurement System Analysis Plant Layout Supplier Statement of Work Supplier RFQ Make vs.. Buy Supplier Selection Develop Drawing & Build Schedule Models & Layouts Identify Specifications DFMEA Create DVP Engineering Analysis Design For Manufacturing Identify System Level SC’s Complete Documentation Design Review Prepare for Development Release Development Release CAR & TA Approval Phase Exit Review
3 0 2 4 5 1 Design & Verification Development Validation Launch Proposal Ideation Product Design Create Product DesignDocumentation Design Review Prototype Release - Product Product & Process Verification Order Components Receive & Inspect Components Tooling & Equipment Procurement Receive & Inspect Tooling & Equipment Assemble Prototypes Preliminary Capability Study DV Testing Deliver Assemblies to Customer Production Release- Tooling Update Tooling Design Production Release - Tooling Process Design Tooling Design Equipment Design Pre-launchControl Plan Design Shipping Packaging Prototype Release - Tooling PrototypeRelease - Equipment OperatorInstructions Production Release- Equipment Update Equipment Design Production Release - Equipment Production Release - Product Update Product Design Design Review Production Release - Product Phase Exit Review
4 0 2 3 5 1 Design & Verification Validation Development Launch Proposal Ideation Supplier Part Submission Production Tooling Order Tooling Build Tooling Qualify Tooling Production Equipment Order Equipment Build Equipment Qualify Equipment Pre-Production Builds PV Testing Supplier Process Sign-Off Evaluation Supplier Part Submission Production Tooling Production Equipment Pre-Production Builds Workforce Hiring/Training Materials System Setup PV Testing EvaluatePkg. System Complete Logistics Plan CompleteSupplier MSO Receive Customer Releases Production Control Plan Process Sign-Off Evaluation Complete Mfg. BOM Set Up MRP System Complete MSO Set Up Supplier Releases Customer Part Submission Phase Exit Review
5 0 2 3 4 1 Design & Verification Launch Development Proposal Ideation Validation Ramp-Up Start of Production Project File to Product File Launch Performance Report Phase Exit Review