2 The EPIC Connections Advantage Providing no-cost advisory services to clients Offering a consultative and streamlined outsourcing provider selection process Aligning a client’s specific outsourcing requirements with the right provider Working with a global network of over 175 screened outsourcing providers Negotiating more competitive rates Providing program oversight to ensure long-term success Servicing more than 125 clients since 2003
3 EPIC Solutions EPIC’s large global network of business process outsourcers provides a diverse set of services. We have screened each provider for quality and expertise and we renew them on an annual basis. Verticals
EPIC’s Proven Methodology toEnsure Success The EPIC Connections Process EPIC process helps companies avoid the pitfalls of outsourcing EPIC takes the selection process from 3-6 months to 3-6 weeks Discovery & Analysis
8 EPIC Takes the Guesswork Out of Outsourcing EPIC Will…. Establish appropriate service levels and benchmarking Select a provider according to its core competency Align the provider’s company culture with your own Create an effective cost structure that drives performance Ensure sufficient knowledge transfer between the parties Establish an excellent communication structure and good working relationship with your provider Ensure flexibility by the outsourcer to meet your specific business needs.
9 Thank You Bill Pieper EPIC Connections 402.496.7007 firstname.lastname@example.org