Bill Stirling CEONational Adult Literacy Database
NALD Change – World, Work, Workplace What we are seeing and hearing Implications for Workplace Education
Online Resource Network for Literacyand Essential Skills in Canada.Communications Hub for the field.Online Resource Network for Literacyand Essential Skills in Canada.Communications Hub for the field.
Created by Karl Fischhttp://thefischbowl.blogspot.com/
Greater competitive pressures Increasing focus on customer value Increasingly price sensitive consumers More Choice –Competitors are a “mouse click” away Workforce skills are increasingly important
AVERAGE MANUFACTURERS SELLING PRICE 6.8 AVERAGE EXCL. PETROLEUM REFINING 2.3 INTERMEDIATE GOODS 11.5 FINISHED GOODS -6.2 EQUIPMENT -8.9 LABOUR COSTS 21.5 TOTAL RAW MATERIALS 65.4 RAW MATERIALS EXCL. ENERGY 48.3 ENERGY 76.2 -20 -10 0 10 20 30 40 50 60 70 80 90 PERCENT CHANGE Source: Canadian Manufacturers & Exporters
More Collaborative Work Less 9-5 – more 24/7 Shorter job tenures More flexible work arrangements Aging workforce Greater need for job specific training
Tight Labour Supply – going to get much worse Employer of Choice SMEs do not have HR skills or resources Greater focus on Lean, or CI Respect, Trust, No-Blame, Flexible Greater emphasis on PEOPLE. Change in culture and leadership
Six minutes to make money to: •Pay taxes8:00 •Invest in Training •Invest in R&D, new products 7:547:53 •Make a profit7:467:397:327:247:177:10 86 88 90 92 94 96 98 00 02 04 06 19 19 19 19 19 19 19 20 20 20 20 Source: Canadian Manufacturers & Exporters
Specific Skill Shortages Constraining Growth 31% Shortages, but not a Constraint on Growth 30% Significant Increases in Labour Costs 26% Competing for Labour 25% No Problem Attracting or Retaining Skilled Workers 24% General Labour Shortages Constraining Growth 17% Shortages Require Firm to Improve 15% Shortages Require Firm to Invest in Automation 12% Shortages Require Firm to Outsource 12%Shortages Require Firm to Close/Forego Product Lines 3% 0% 5% 10% 15% 20% 25% 30% 35% Percentage of Companies Source: Canadian Manufacturers & Exporters
Orientation of New Employees 69% Health & Safety 65% Technical Skills 63%Leadership/Management Skills 40% Computer Skills 39%Lean/Continuous Improvement 33% Communication Skills 32% Customer Service 29% Teamwork 28% Literacy/Math Skills 4% 0% 10% 20% 30% 40% 50% 60% 70% 80% Percentage of Companies Source: Canadian Manufacturers & Exporters
Focus on Customer & Supplier Success Mastering global supply chains Knowledge management Continuous commercialization of new and improved products & processes Agility & Customization Customer Value – Design, Engineering, Service, Financing Environmental sustainability Time to market – Product Development to Customer Response Lean – Products, Processes, Enterprise, Business Networks Source: Canadian Manufacturers & Exporters
More this Less this Continuous Learning One-time “training” More customer focus Less product focus Narrow market More Globally aware presence C.I., Lean, TPS, Silos, “good enough”, enhanced productivity
I believe in what the business is doing To have more flexible scheduleOpportunity to contribute to the business Less bureaucracy Impressed by owner No other opportunity Profit Sharing other 0 10 20 30 40 50
More flexible, agile Problem solvers, thinkers Team members and team leaders Wide range of skills – not just task related Masters of technology Understand customer demand and needs Lifelong commitment to learning
Demand for employees that possess a mix ofboth “hard” & “soft” skills is rising ascompanies respond to intensified globaleconomic competition.
The need for continuous workplace Learning has never been greater Training supports by governments are more focussed on workplace learning Lifelong learning occurs in the workplace Successful firms adopt a “learning culture”
Learning used to be something you did solelyin a classroom, like only getting your newsfrom a newspaper. These days, learningshould be thought of as part formal, informaland social; it’s continuous, connected andcollaborative.
Function below the level they need to be successful in today’s economy 1% increase in literacy results and 2.5% increase in productivity and 1.5% increase in GDP. Most of these people are in the labour force.
Reading Document Use Working with Others Oral Communication Numeracy Computer Use Thinking Continuous Learning
Learn about Essential Skills and the challengesfaced by New Brunswick businessesHear some case studies & best practicesLearn about successful programs to addresslow essential skills levels with your employees April 26, Moncton
Focus on customer success Build a learning culture. See yourself as a global business. Give your employees the tools and supports to be problem solvers & risk-takers. Build learning into everything you do.
Bill Stirling firstname.lastname@example.org www.nald.ca @billstirling 506-457-6900