What Is Twitter? A ‘Micro-Blogging Service’ You Can Use from Anywhere You Have Internet Access. (computers, phones, SMS, etc.) Create a Profile for Yourself and/ or Your Company.Ex:www.Twitter.com/AuffenbergCars Post 140-Character Messages Which May Include Hyperlinks.Ex: You Can ‘Follow’ Other Members Whose ‘Tweets’ (aka ‘Posts’) Will Show Up on Your Twitter Page/ Newsfeed Automatically. Other Can Follow You, Too. Twitter Members Can ‘ Retweet’ Messages and Links Posted by Others to Share with Their Followers, Too. Twitter is FAST and Constantly Updating in Real-Time.
How Is Twitter Good For Business? Twitter Works Great as an Opinion Poll and for Market Research. Ex. Recent ‘Gap’ logo redesign rejection Respond Quickly to Criticism or Bad PR ASAP & Directly to the Public. Get Your News & Promotions Out Immediately to a Large Audience. Build an Instant “Backchannel” by Using ‘#’ Hashtagsto Tweet about Events or Subjects, Easily Find Related Tweets, and Connect with Other Attendees. Follow Your Competitors & Critics to Study and Learn from Them. Network & Engage with Potential Clients and Other Industry Leaders.
WHAT THE TWEET?! An Introduction to Twitter Language & Twitterquette Scott Hampson: “Twitter Bird In Real Life”
Twitter Etiquette (Twitterquette) Followers and Following: Following your followers and commenting on or ‘Re-Tweeting’ their posts is a great way to build network. @PersonsTwitterName: Use to link to fellow Twitterers you want to mention so others can easily click to their Twitter profile & Follow them as well. RT: “Re-Tweet” is crediting your source (again with a link), and sharing their Tweet, blog, or website with your followers. Great way to flatter & make friends, too!
Twitter Abbreviations 140-Character Limit Forces Twitterers to Use Short-Hand. For More Ideas Check Out: Some Common Examples Are: b/c = because b4 = before EMA = email address FF = recommending people to follow (Follow Friday) LOL = laugh out loud NSFW = not safe for work! wld = would # = Hashtags, used like the word “regarding” events or topics
What To Tweet? Ask Questions. Twitter is GREAT for Getting Opinions. Write About What Has Your Attention. Interesting Books You’re Reading, Relevant News Articles or Industry Blogs, etc. Don’t Be All Business – People Will Stop Following If Bored! Links to Your Blog Posts, Images, YouTube Videos, Etc. Be Sure to Ask a Question or Somehow Engage Audience with an Excerpt, Etc. Don’t Just Dump a Link! Be Useful! Re-Tweet or Comment on Other People’s Interesting Posts. Spend at Least 15 Minutes Each Day Networking, Reading, Learning. Share the Human Side of Your Company. @TheHomeDepot Shares Stories About Employees Encourage Employees to Actively Engage Using Personal Twitter Profiles, too!
What NOT TO DO On Twitter You Don’t Have to Read Every Tweet. You Don’t Have to Reply to Every ‘@’ Tweet Directed to You. (the more you do reply, the better for networking) Don’t just post links to Your Blog Posts. Engage your readers by Asking a Provocative Question About the Post, Requesting Feedback, etc. Don’t Post Anything In Poor Taste, Using Swears, or Insulting People. Use DM’s for 1-to-1 conversations. Private Conversations Can Clutter Your Followers Feeds and Make Them Stop Following You.
TWITTER TOOLS Tools to Make Your Twittering More Efficient & Fun!
Use Hashtags on Twitter to Track Conversations on Specific Topics.
The # Sign + a Phrase: (Ex. #RAINCAMP, #NAR, #IREC)
Trending Topics, Who To Follow, & Lists
Twitter Displays the Most Common Topics Being Tweeted in Your Selected Region in Real-Time on Your Profile Dashboard.
Twitter Suggests People to Follow Based on Your Interests, Area, and Network.
Other Users Can ‘Favorite’ Your Posts or Add Your Profile to ‘Lists’. Both are Great Ways to Get Noticed by New Followers.
URL - Shorteners Long link URL’s Take Up Too Many of the Only 140 Characters Allowed. Use Services like http://bit.ly/or http://tinyurl.com/to Create Shorter, Customized Version of Your Links!
Auto-Feed Your Blog You Can Auto-Post Your Blogs to Your Twitter Profile Using TwitterFeed. Helps Save Time BUT- Lose the Ability to Customize the URL Link AND Lose the Opportunity to be More Engaging with Audience When Posting Link Select Different Update Frequencies. Anything from Every 30 Minutes to Every 24 Hours Filter Feeds by Keyword to Only Twit Posts with Certain Words Included. Supports RSS & Atom Feeds.
Get Notified of Tweets with TweetBeep Like a Google Alert for Twitter, Great for Online Reputation Management. Sends Alerts to Your Email with Links to Tweets. Track Conversations that Mention You, Your Products, Your Company, Anything You Choose, with Hourly Updates! Track Who's Tweeting Your Website or Blog, Even if They Use a Shortened URL (like bit.ly or tinyurl.com). Catch All Your @Replies and @Mentions. Set Alerts for #Events You Host or Attend to Meet Up with Others.
Other Cool Tools Tweetdeck and HootsuiteMake it a Lot Easier to Manage Followers, Send DMs, Shorten URLs, etc. from Your Desktop. GeoChirpLets You Search for Tweets by Location Using a Map. TweetCube, Twitpic, and TwitTirm Allow You To Host and Link to Multimedia Files. Twitbacks and TwitterGalleryOffer More Background Options & Help You Customize Your Profile. PostLater ,and CoTweet Allow You to Schedule Tweets for Later. * There are 1,000 More! Do a Google Search & See What You Find!
CREATIVE TWITTERING How To Get The Most Out of Twitter for Your Business