Customers And Employees Sample Slides

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This are sample slides from my "Customer & Employees: The Proven Link" talk.

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Customers And Employees Sample Slides

  1. 1. Customers & Employees: Bill Gammell The proven link
  2. 2. Rule #1: A successful company can only be built one satisfied customer at a time. Source: “Companies Don’t Succeed … People Do !” by Mac Anderson
  3. 3. Rule #1 can only be done with happy, motivated employees. Rule #2: Source: “Companies Don’t Succeed … People Do !” by Mac Anderson
  4. 4. Customers
  5. 5. Without customers, you don't have a business.  You have a hobby. - Don Peppers and Martha Rogers, Return On Customer ” “
  6. 6. TRUST
  7. 7. LISTEN TALK ENHANCE
  8. 8. Employees
  9. 9. The 4 E’s of happy employees Education Engagement Empowerment Enrichment
  10. 10. Education
  11. 11. Engagement
  12. 12. Empowerment
  13. 13. Enrichment

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