Critical Skills Learning Professionals Need Now Bill Cushard Chief Learning Officer The Knowland Group @billcush
The Un-Ground Rules Turn on your cell phones Feel free to multitask Ask question in and out of class Backchannel - #calsae11 Attendance is voluntary Participation is voluntary You are responsible for your own learning
Twenty years from now you will be more disappointed by the things you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover. Mark Twain
I would have writtensent a shorter lettertweet, but I did not have the time. - Mark Twain, if he used Twitter.
Critical Skills Learning Professionals Needs Now
Activity Instructions Form groups of 2–4 people Take turns and tell your group what you know about at least one of these topics. If you don’t know much, but want to know more, ask your group to explain it to you. Critical Skills Social Media Collaboration Fast HRM / Rapid Learning Development Performance Support Business Acumen
Real Rapid Instructional Design Write workbooks – Manuals “tell” Workbooks “engage” Discussions and activity heavy Real work Pause to review Have learners create their own… Goal setting and action plans
Activity: Training Project List List all of the training projects that you have on your plate. Circle the ones you think could be implemented more quickly by using principles of Fast HRM and Rapid Instructional Design.
Let’s Review: Earn Your Seat Back Stand up: To earn your seat back, you need to tell everyone in your row how you plan to use what you have learned in this session so far. When you have done this, you may sit back down.
Activity: Are Your Goals Aligned? Your Training Goals Client Goals
Instead of trying to educate your stakeholders on your language, try learning their language
Questions You Need to Answer How does your audience makes money? What does your audience care about? What challenges do they face everyday? What are their top 10 customer complaints? What are their priorities?
Activity: Best Way to Get Started The best way to get started is to start small. Identify a problem that needs solving…preferably a client problem. Implement one thing you learned from this workshop to solve that problem. Experiment! List three problems that need solving: 1. 2. 3.