Small enough to be hungry;  big enough to be sophisticated.
My Value Proposition <ul><li>To help  an organization  achieve its SALES targets and improve Customer Satisfaction by leve...
My Profile <ul><li>10 Years of US Market Experience in Customer Service Outsourcing, IT enabled Services and Hospitality i...
My Experience <ul><li>Managed a team of 70+ resources providing back-end solutions to companies in the vertical of banking...
My Achievements <ul><li>Improved Productivity to 107% and Quality to 99% benchmarks </li></ul><ul><li>Cleared a back-log f...
Compelling Strengths <ul><li>Effective Communication & Presentation </li></ul><ul><li>Excellent Value Creation through Inn...
Contact Info <ul><li>Via Internet </li></ul><ul><li>[email_address]   </li></ul><ul><li>Via Voice </li></ul><ul><li>Mobile...
<ul><li>Look forward to meeting with you to discuss the </li></ul><ul><li>“ what may be…” </li></ul>
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Bilal M Iqbal Introduction

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Bilal M Iqbal Introduction

  1. 1. Small enough to be hungry; big enough to be sophisticated.
  2. 2. My Value Proposition <ul><li>To help an organization achieve its SALES targets and improve Customer Satisfaction by leveraging my outstanding experience in Sales/BD and Customer Services. </li></ul>
  3. 3. My Profile <ul><li>10 Years of US Market Experience in Customer Service Outsourcing, IT enabled Services and Hospitality industry: </li></ul><ul><ul><li>Management Executive with broad business management and development experience </li></ul></ul><ul><ul><li>Excellent Operational background in International & Multicultural work environments </li></ul></ul><ul><ul><li>Detail oriented, persistent and hard working professional with ability to handle challenging tasks </li></ul></ul>
  4. 4. My Experience <ul><li>Managed a team of 70+ resources providing back-end solutions to companies in the vertical of banking, insurance and utilities </li></ul><ul><li>Marketed and acquired business while targeting high-end and fortune 1000 companies of US </li></ul><ul><li>Developed comprehensive Business Development plan in 3 unique verticals – IT, Business and Medical Processes Outsourcing </li></ul><ul><li>Supervised & Trained 60+ resources in highly fast paced customer service environments </li></ul>
  5. 5. My Achievements <ul><li>Improved Productivity to 107% and Quality to 99% benchmarks </li></ul><ul><li>Cleared a back-log for a leading US bank on Loan Modification project approx. 10,000+ applications in a 2-week time period deadline (an initiative started by the President Barrack Obama and US govt.) </li></ul><ul><li>Star ‘Inside Sales Executive’ for year 08-09 for brining in 2 major clients ($2.6 mil. yearly billing in total) </li></ul><ul><li>Successfully developed and set a start-up with $1.3 mil yearly revenue generation (operational & running) </li></ul><ul><li>An ace and consecutive star performer based on exceptional customer service skills and quality </li></ul>
  6. 6. Compelling Strengths <ul><li>Effective Communication & Presentation </li></ul><ul><li>Excellent Value Creation through Innovation </li></ul><ul><li>Go-getter & Can do attitude </li></ul><ul><li>Strong Intuition </li></ul><ul><li>Persistent & Hard working </li></ul><ul><li>Pleasant and Vibrant </li></ul><ul><li>Focused & Result Oriented </li></ul><ul><li>Highly Motivated </li></ul><ul><li>An emphasis on Quality and Customer Satisfaction </li></ul><ul><li>An inspirational Leader who can bring people together to achieve GOALS </li></ul>
  7. 7. Contact Info <ul><li>Via Internet </li></ul><ul><li>[email_address] </li></ul><ul><li>Via Voice </li></ul><ul><li>Mobile: +971 55 4827074 </li></ul>
  8. 8. <ul><li>Look forward to meeting with you to discuss the </li></ul><ul><li>“ what may be…” </li></ul>
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