Customer Service Quix
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Customer Service Quix

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Springboard activity or energizer for customer service training.

Springboard activity or energizer for customer service training.

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Customer Service Quix Presentation Transcript

  • 1. Question and AnswerBy Liza Kristine A. Bigornia - Suarez
  • 2. Who said, “It is not the employer who paysthe wages. Employers only handle themoney. It is the customer who pays thewages.”? Giorgio Armani Bill Gates Henry Ford Peter Drucker Unknown
  • 3. Who said, “To understand a man, youmust first walk a mile in his moccasin?” Steve Jobs Warren Buffet Indian saying Advertisement Unknown
  • 4. Who said, “Do what you do so well thatthey will want to see it again and bringtheir friends.”?” Albert Einstein Toby Bloomberg Howard Schultz Walt Disney Unknown
  • 5. Who said, “Make your product easier tobuy than your competition, or you willfind your customers buying from them,not you?” Steven Covy Mark Cuban Sam Walton Michael Dell Unknown
  • 6. Who said, “If you do build a greatexperience, customers tell each otherabout that. Word of mouth is verypowerful?” Nigel Sanders Jerry Gitomer Leon Gorman Jeff Bezos Unknown
  • 7. Match the tagline to the brand:Buksan ang happiness Jollibee Moving forward DHLWe keep our promises Coke Keep walkin’ Toyota Langhap sarap Johnny Walker
  • 8. 101 Inspirational Customer Service Quotes. Omar Zaibak. February 12, 2012.http://www.customerservicemanager.com/101-inspirational-customer-service-quotes.htm