Customer Service Quix

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Springboard activity or energizer for customer service training.

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Customer Service Quix

  1. 1. Question and AnswerBy Liza Kristine A. Bigornia - Suarez
  2. 2. Who said, “It is not the employer who paysthe wages. Employers only handle themoney. It is the customer who pays thewages.”? Giorgio Armani Bill Gates Henry Ford Peter Drucker Unknown
  3. 3. Who said, “To understand a man, youmust first walk a mile in his moccasin?” Steve Jobs Warren Buffet Indian saying Advertisement Unknown
  4. 4. Who said, “Do what you do so well thatthey will want to see it again and bringtheir friends.”?” Albert Einstein Toby Bloomberg Howard Schultz Walt Disney Unknown
  5. 5. Who said, “Make your product easier tobuy than your competition, or you willfind your customers buying from them,not you?” Steven Covy Mark Cuban Sam Walton Michael Dell Unknown
  6. 6. Who said, “If you do build a greatexperience, customers tell each otherabout that. Word of mouth is verypowerful?” Nigel Sanders Jerry Gitomer Leon Gorman Jeff Bezos Unknown
  7. 7. Match the tagline to the brand:Buksan ang happiness Jollibee Moving forward DHLWe keep our promises Coke Keep walkin’ Toyota Langhap sarap Johnny Walker
  8. 8. 101 Inspirational Customer Service Quotes. Omar Zaibak. February 12, 2012.http://www.customerservicemanager.com/101-inspirational-customer-service-quotes.htm

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