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Teachers’ voice on eLearning as an approach to
quality in higher education
NanYang
nan.yang@unitn.it
Doctoral School in Ps...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
Outline...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
3
EFA G...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
What do...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
Complex...
Sep 26, 2013
Learning Design for eLearning Quality in Higher Education - from teachers’ perspective
NanYang, nan.yang@unit...
Sep 26, 2013
Learning Design for eLearning Quality in Higher Education - from teachers’ perspective
NanYang, nan.yang@unit...
Sep 26, 2013
Learning Design for eLearning Quality in Higher Education - from teachers’ perspective
NanYang, nan.yang@unit...
Sep 26, 2013
Learning Design for eLearning Quality in Higher Education - from teachers’ perspective
NanYang, nan.yang@unit...
Sep 26, 2013
Learning Design for eLearning Quality in Higher Education - from teachers’ perspective
NanYang, nan.yang@unit...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
Researc...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
Researc...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
Researc...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
Initial...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
“when y...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
16
larg...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
Why the...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
18
Enco...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
Why the...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
20
Prim...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
How to ...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
22
Upda...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
23
Teac...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
Special...
Sep 26, 2013
Teachers’ voice on eLearning as an approach to quality in higher education
NanYang, nan.yang@unitn.it
25
Than...
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Teachers' Voice on eLearning as an approach to quality in higher education

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Presentation in the EFQUEL Innovation Forum 2013,
Barcelona, Spain

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Transcript of "Teachers' Voice on eLearning as an approach to quality in higher education"

  1. 1. Teachers’ voice on eLearning as an approach to quality in higher education NanYang nan.yang@unitn.it Doctoral School in Psychological Sciences and Education University of Trento Barcelona, 26th - 27th, September 2013 Thursday, September 26, 13
  2. 2. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it Outline • Introduction • Research question • Research design • Initial findings 2 Thursday, September 26, 13
  3. 3. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it 3 EFA Global Monitoring Report EducationforAll 2 0 0 5 THE QUALITY IMPERATIVE Education for All At the Heart of education UNESCO Access Value Quality Competitiveness Internationalization Thursday, September 26, 13
  4. 4. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it What do we mean by “Quality” in Higher Education? 4 Thursday, September 26, 13
  5. 5. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it Complex “Quality” • Value-lade Concept (Harvey & Green, 1994) 5 Thursday, September 26, 13
  6. 6. Sep 26, 2013 Learning Design for eLearning Quality in Higher Education - from teachers’ perspective NanYang, nan.yang@unitn.it Complex “Quality”(cont.) • Three levels of Quality (Zhang, Jin, Shi, 2009) 6 Micro Meso Macro HE system contribute the society Innovative Talents Cultivation Teaching & Learning Scientific Research Social Service Thursday, September 26, 13
  7. 7. Sep 26, 2013 Learning Design for eLearning Quality in Higher Education - from teachers’ perspective NanYang, nan.yang@unitn.it 7 Why eLearning for quality? Thursday, September 26, 13
  8. 8. Sep 26, 2013 Learning Design for eLearning Quality in Higher Education - from teachers’ perspective NanYang, nan.yang@unitn.it 8 Driver & Tool for Pedagogic Innovation (Ehlers & Schneckenberg, 2010) Thursday, September 26, 13
  9. 9. Sep 26, 2013 Learning Design for eLearning Quality in Higher Education - from teachers’ perspective NanYang, nan.yang@unitn.it Why focus on Teachers? 9 Thursday, September 26, 13
  10. 10. Sep 26, 2013 Learning Design for eLearning Quality in Higher Education - from teachers’ perspective NanYang, nan.yang@unitn.it • The core of complex quality - Teaching & Learning • Teachers and students are the key stakeholders • Teachers have transformational leadership in T&L 10 “the development of a concept of quality and its implications for the teaching strategies of educational professionals have not been taken care of sufficiently” - Ulf-Daniel Ehlers Thursday, September 26, 13
  11. 11. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it Research Question • What are university teachers’ perception of quality in the teaching and learning process? • Do they adopt eLearning and why? • How do they improve the quality with(out) the help of eLearning? 11 Thursday, September 26, 13
  12. 12. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it Research design 12 Critical Realist & Constructionism Interpretivism Grounded Theory Interviews Class Observation 1. Ontology & Epistemology ! 2. Theoretical Perspectives 3. Methodology! 4. Methods/ Techniques Research Design Thursday, September 26, 13
  13. 13. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it Research Design (cont.) 13 Analysis Collect Design Initial Data collection Interviews: 17 university teachers (from China, Italy, UK ) 13 for campus based learning; 4 for distance learning (DL) Class Observation: 1. Postgraduate level on B2B marketing 2. Undergraduate level on Media and Communication Online Course Data (screenshots, focus on the design): 1. DL, postgraduate level, linguistics and TESOL 2. DL, postgraduate level, PGCE 3. DL, postgraduate level, international education Thursday, September 26, 13
  14. 14. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it Initial findings Teachers’ perception of quality 14 Pedagogic approach Socratic method Exciting and related to people’s real life experience Multiple levels of learning targets Cohesive pedagogic process Content Frontier knowledge Accessible content (DL) Attractiveness Relevance on learners’ previous knowledge Coherent content design Multimedia Learning Outcome Apply knowledge in real situation (metaphor: hammer) Deep understanding Digital literacy skills Collaborative learning Be open and think critically Thursday, September 26, 13
  15. 15. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it “when you start receiving questions that really challenge you and challenge the knowledge that you have presented, then I think you have done, you serve a better job because they really start to see the application of each single topic and more than single concept they are required, a logic of discussing or a logic behind the subject.” - cognitive science “When you teach to the students, most of them have high understanding where you teach during the course and of course they have high final evaluation because they really understood what you were teaching” - economics “Not only learn how to develop software using a particular programming language but also understand the idea/logic/rule behind the programming language so that it’s easier to learn a new language” - computer science “The important thing is to understand the idea behind the mathematic formulas and know how to use these statistics methods in certain contexts” - statistics 15 Deep understanding Thursday, September 26, 13
  16. 16. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it 16 large class problem “for master students, the thing I do is they are in charge. One chapter each person then we will discuss when we have questions, so I see some problematic things... So in these participation moment, with understanding and we can exchange (ideas). It's interesting, but you can't adopt in (the class with) 140 students” - psychology “I have 250. So I cannot use this method because the class at least at the beginning, but in the end, after half of the course, half of the people is gone.The last one that stays, they are the people that really interested in the class. So with them, you can do more individualized job” - philosophy “I prefer classes maybe more like 20 students, then you should have quality teaching as that point means interacting students, making them think, giving them things to challenge them, but you can't really do that with 200, 300 students” - neuroscience “The idea of workshop, it would be interactive, students could ask the questions, but because of the numbers, we have to slightly change the way that we teach them now. So we can't make students do presentation because it's just too big, it just won't work.” - media study Reality: Quality Gap Thursday, September 26, 13
  17. 17. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it Why they use eLearning? 17 Thursday, September 26, 13
  18. 18. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it 18 Encourage learners’ participation “I usually have discussions with people and you can't have an easy discussion with 190 people, just by saying: what anybody think? But where I asked it in front of 190 people, they will do it by sending you a tweet. So it's just a different way of taking questions” Necessary tutorial session for international students “It's just a strategy because there are many our students not in the UK all the time, they go home, go oversees, so often having some kind of virtual space is the only way you going to do it really, face to face is not possible” Track students’ learning progress “I can follow their learning process by using the forum, by using exercises I assigned to them, they have to solve some problems, to solve some issues, the basics of the lectures of the topics where studied during the frontal lessons” Thursday, September 26, 13
  19. 19. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it Why they don’t use eLearning? 19 Thursday, September 26, 13
  20. 20. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it 20 Primitive understanding “I think that I would like to hear something from you because it's your speciality, to tell me why read books and take notes in the old fashioned way helps you memorize and understand much better than read on the computer, I will never be able to read Google books, we are never able to take some notes in aWord document” Lack of financial support “...depends on how much money you have for the class, here, sometimes, they do some eLearning, especially the past, they try more than now...if they have only limited amount of money that give you the possibility to do the forum but nothing else, they would never give me an assistant to do this if I offer this opportunity, it's me that completely for free” Lack of eLearning expertise “The quality of teaching that I can give online, in my view, less than I can give in the class. So in the end… Maybe this is because I am not comfortable with this type of interaction; I prefer the real life interaction. So in the end I dropped it.” Thursday, September 26, 13
  21. 21. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it How to improve the quality of teaching and learning? 21 Thursday, September 26, 13
  22. 22. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it 22 Update assessment method - fight with plagiarism “I immediately understood that it was a completely different situation. Students copy all the time and some in a very bad manner like cut and copy and other do better work trying to rephrase what they see in Internet. So I stopped.Then I started doing the same, giving them a very large question but they have to write the paper in the class, but they start to copy again, they had pieces of paper or they stole this sheet that university gives them, so they started cheating again...So I stopped with this method, and now I do very open question but I decide the questions and they don't know, every time I change my questions, so they cannot prepare to do a specific material and bring to the class.” Thursday, September 26, 13
  23. 23. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it 23 Teach how to learn - balance of quantity and quality “I reduce the amount of topics I addressed but I tried to make the topics I addressed where they understood. It wasn't just a survey of the topic because I sort of change my idea from giving an overall survey of the topic to let the people intuitive, from this, actually get the students to fully understand how I would approach one specific topic and maybe leave them on their own to address all the topics in the similar way” Give a man a fish and you feed him for a day.Teach him how to fish and you feed him for a lifetime - Lao Zi Thursday, September 26, 13
  24. 24. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it Special Thanks to... • prof. Patrizia Ghislandi (supervisor in my PhD study) • prof. Grainne Conole (tutor in my abroad period) • Dr. Palitha Edirisingha (tutor in my abroad period) • Dr. Juliana Elisa Raffagheli (post-doc in the team) 24 Thursday, September 26, 13
  25. 25. Sep 26, 2013 Teachers’ voice on eLearning as an approach to quality in higher education NanYang, nan.yang@unitn.it 25 Thank you and welcome to any comment! NanYang nan.yang@unitn.it Take Home Message To use eLearning as an approach for quality, the important thing is to know how to add value from technology to pedagogy rather than just throw it in Thursday, September 26, 13
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