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Quality Management
Case
Company
      Company


•Alpine
•Nordic
•Snowboarding
•Accessories
•Outdoors
Quality Issues
From the piece of wood to the piece of
technological art.

Construction:
• Classic wooden
• Laminated wood
• Laminated metal
• Fiberglass
• Torsion box
• Cap designs
Deming cycle
• Plan using computer
  programs

• Produce a small sample

• Test the samples for
  defects and make the
  adjustments

• Produce the actual product
House of Quality
     Main Competitors



     World Cup brand Ranking
     Season 2006-2010
HOQ continued
Importance VS Competition
Technical Evaluation
“ROOF”
Business process reengineering.
• Challenge:
• Put IT services and systems together without
  affecting application performance and employee
  productivity
• Solution:
• Usage of Riverbed appliances
• Benefits:
• Lower costs
• Speed increase
• Information security improvement
BPR continued:
Rossi e-commerce
• The fastest selling channel

• Improves partnership
  relations

• More brand confidence

• Increase in sales by 40%
Thank you
        for
 attention!

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Rossignol (Quality Management)