• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
E mail etiquette
 

E mail etiquette

on

  • 3,004 views

 

Statistics

Views

Total Views
3,004
Views on SlideShare
2,348
Embed Views
656

Actions

Likes
2
Downloads
0
Comments
0

7 Embeds 656

http://121.242.232.137 318
http://eclukm.blogspot.com 175
http://www.eclukm.blogspot.com 108
http://wikicourses.wikispaces.com 51
http://eclukm.blogspot.sg 2
http://www.linkedin.com 1
http://eclukm.blogspot.com.es 1
More...

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    E mail etiquette E mail etiquette Presentation Transcript

    •  
      • ‘Leadership and communication are inseparable. You can’t have one without the other.’ ---Claude I. Taylor
    • General E-mail Etiquette Rules
    • ALL CAPS IS CONSIDERED SHOUTING! Avoid it!
    • So is over punctuating !!!!!! Less is more effective
    • Not using capitals and punctuations make an email hard to read. dear sir i am sorry for the delay the work was done but due to internet failure could not sent the email regards rm
    • Text messaging abbreviations are hard to read for some ‘ u’ ‘ur’ ‘thru’ ‘k’ ‘gm’…
    • Avoid emoticons  
    • Check and re-check before sending an e-mail. Read it! And check for the grammar and spellings.
    • Do not default to ‘Reply All’ Use common sense, reply is good..reply all may not be!
    • Clean up e-mail before forwarding A mail should be appended only if it is relevant.
    • Don’t use fancy forms and formats Not everybody can receive them.
    • Keep e-mails short Too much text is scary. Use word documents as attachments
    • Write perfect subject lines.. Your email is being read or not may a times depends on the subject line.
    • Acknowledge the receipt of an e-mail Please don’t let people assume in any case.
    • Format your e-mails Paragraphs and bullets clarify
    • If in doubt end email with a thanks!
    • Rules
      • 3 Volley Rule
        • If a topic is bounced back and forth more than 3 times it is time to pick up the phone or schedule a meeting.
      • 24 Hour Rule
        • It is okay to write a heated e-mail, just wait 24 hours before you send it.