Inspiring Accessibility, Usability & Sustainability

Usability & Sustainability

Intro Barbara Haven @bhaven Employed by California Office of Technology Services Furlough gives me time for startup Disclaimer: I’m speaking as an individual. My views are not necessarily those of my employer. I am representing their strategies, plans, or opinions.

Barbara Haven @bhaven

Employed by California Office of Technology Services

Furlough gives me time for startup

Disclaimer: I’m speaking as an individual. My views are not necessarily those of my employer. I am representing their strategies, plans, or opinions.

ReportingTransparency.ca.gov

Specifically

Usability: 5 E Words Egovernment is open to “ewords” Introduce to justify expenditures

Egovernment is open to “ewords”

Introduce to justify expenditures

Effective Completeness - was the task fully completed? Were the user's goals met? Accuracy - was the task completed successfully? Did the user get the right or correct result? How well was the work done?

Completeness - was the task fully completed? Were the user's goals met?

Accuracy - was the task completed successfully? Did the user get the right or correct result? How well was the work done?

Efficient Speed - was the user able to complete the task quickly? Effort - was the user able to complete the task without undue cognitive effort?

Speed - was the user able to complete the task quickly?

Effort - was the user able to complete the task without undue cognitive effort?

Engaging Pleasant - did the user have a pleasant experience when working on the task? Satisfying - was the user satisfied by the way in which the intranet supported their work?

Pleasant - did the user have a pleasant experience when working on the task?

Satisfying - was the user satisfied by the way in which the intranet supported their work?

Error tolerant Error prevention - did the user interface help users avoid making errors? Error recovery - if the user made an error, did the interface assist them in making a successful recovery?

Error prevention - did the user interface help users avoid making errors?

Error recovery - if the user made an error, did the interface assist them in making a successful recovery?

Easy to learn Predictability - was the user able to work with some certainty because the user interface built on their previous knowledge? Consistency

Predictability - was the user able to work with some certainty because the user interface built on their previous knowledge?

Consistency

Devices How many access webpages with tiny screens? How many access on more than 2 devices?

How many access webpages with tiny screens?

How many access on more than 2 devices?

Accessibility Conform with Section 508 Standards (legal)

Conform with Section 508 Standards (legal)

WEB ACCESSIBILITY DAY WAS SEPTEMBER 22, 2009

Others’ Experience Stories: 1st step = listening Currency As Your World Changes

Stories: 1st step = listening

Currency

As Your World Changes

Resources Delicious.com/bhaven Accessibility Usability Sustainability (AKA green)

Delicious.com/bhaven

Accessibility

Usability

Sustainability (AKA green)

Test! Cynthia Says Emulators Check http://webtools.ca.gov / Impose on your friends

Cynthia Says

Emulators

Check http://webtools.ca.gov /

Impose on your friends

Avoid Flash on iPods

Another State Government

World Usability Day

World Usability Day 2009 Theme: Sustainability November 12, 2009 Plan Something Join me

Theme: Sustainability

November 12, 2009

Plan Something

Join me

Thank You [email_address] [email_address] BHaven on Flickr, Delicious, and Twitter http://delicious.com/bhaven/accessibility

[email_address]

[email_address]

BHaven on Flickr, Delicious, and Twitter

http://delicious.com/bhaven/accessibility

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