Assumptions in Problem Framing Pushpendra Singh
Albert Einstein“If He Had One Hour To save The WorldHe Would Spend Fifty-Five MinutesDefining The Problem and Only FiveMinutes Finding The Solution”.
StepsRephrase The Problem“ Ways To IncreaseTheir Productivity” ?“Ways To Make Their Job Easier”
Expose and ChallengeAssumptions-Make themExplicit-Think like aphilosopher-Be a Skeptic-Out of Boxthinking
Find MultiplePerspectives-Before rushing toproblem, alwaysmake sure you lookat it from differentperspectives.-Putting yourself insome else’s shoes. EMPATHY
Make ItEngaging-The ProblemStatement Should beExciting which keepsyou engrossed.-Increase Sales(Boring).- Vow your customers(Exciting).
Reverse TheProblem-Turn it on its head.-If You Want To Win FindOut What Would Make YouLoose.- Increase Sales REVERSE- Find The Ways toDecrease sales.
Gather Facts-Investigate Causes andCircumstances of the Problem.--Probe Details About It.Example:Problem stated by your spouse is.“You Never Listen To Me”The Solution is not obviousIf the problem statement is“You Don’t Make Enough EyeContact When I’m Talking To You”Then The solution is obvious
Tips• What most of don’t realize is that the quality of the solutions we come up with will be in direct proportion to the quality of the description of the problem we are trying to solve.• How much effort you invest in defining the problem id directly proportional to how less efforts you put in to solve that.