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Breaking Through to Bloggers

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Presentation given to the IABC South Conference, Houston TX, October 2009

Presentation given to the IABC South Conference, Houston TX, October 2009

Published in Technology
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Transcript

  • 1. Breaking Through to Bloggers
    Tapping the Power of Blogs
    Brian G. Smith, Ph.D.
    University of Houston
  • 2. The First Blogger?
    Name: Isocrates
    Profile:
    Loved Politics – Wasn’t a Politician
    Debated Issues – No town hall meetings
    Popular – No Personal Interaction
    Blog Purpose: “to wage war against the false pretenders of wisdom”
    Topics:
    Proper conduct of Greeks
    Direct political affairs
    Public opinion
    Source: Blogwars by David Perlmutter
  • 3. argue from a safe distance.
    Does this sound new?
    It isn’t.
  • 4. Blogging Isn’t New…
    Human Nature
    Impulse
    Argue
    …as many people as possible
    Blogging is…
    Debate
    Force opinion
    ...Just the Technology is
  • 5. Blog-specific
    The blog post:
    Short, Random, What’s on your mind?
    Hyperlinks: Linking people and ideas
    Endless Surfing?
    Feedback
    Interaction – Opportunity to participate is Critical
    The Power of the “Comment”
    Niche-oriented
    How do you tie YOUR shoes?
    Four Blog Metagroups:
    Politics, Gossip/Celebrity, Motherhood/Family, Music
  • 6. The Million $ Question
    Where do posts come from?
    How do Bloggers decide what to write?
    First…understand how bloggers become bloggers.
  • 7. Blogger Evolution
    1. Explore
    Create something purely personal that only die-hard fans and aficionados read
    2. Community Membership
    3. Autonomy
    Reader interests take precedence, bloggers feel pressure to write for the community
    Blogger returns to original purpose, takes content control, becomes more proprietary and personal
    Fight or Flight
  • 8. “I think a lot of bloggers, when they first get started out, get excited about the metrics, the traffic they get, how many people are reading the RSS feeds, and it matters to them a lot. But I think once you cross a certain threshold, it really doesn’t matter anymore. I think that’s something I had at first…but now, I tend to write more my own perspectives…the postings get more personal and deeper.”
    -A Technology Blogger
  • 9. Blogger Decisions
    Reader Interests
    Blogger Interests
    Autonomy
    Self-interest
    3. Blog as an extension of the self
    1. Reader reactions / feedback
    2. Serve the community
    3. Meaningful Contribution
    PR / Marcomm Actions
    The Rules:
    No Spam
    No “Wowing” with fancy copy
    No forgetting they’re human
  • 10. Blogger Interests
    “One thing I try not to do is pander or write what I think readers want to hear. I lose a lot of individuality and it becomes an assembly line…I write it more for me, and I’m glad they like what I write.”
    -A Political Blogger
  • 11. Reader Interests
    “I think it’s worse if people read something that’s dumb than if they don’t read anything at all.”
    - A Personal Blogger
  • 12. Public Relations Actions
    “The only red flag would be if someone wrote me a note that said, ‘Wouldn’t it be great if you wrote something like this?’ trying to influence the way that I write my column. That would be a right red line I wouldn’t cross, and I would probably have a few choice words for him.”
    - A Political Blogger
  • 13. At best…You Are A Last Resort
    “Sometimes I have writer’s block and I have nothing to write about. If I haven’t written in four days, I’m much more likely to say ‘screw it’ and just talk about whatever, a press release or whatever.”
    – A Tech Blogger
  • 14. 10 Reasons why your buzz blog will fail?
    Maybe you’ve done this…
    Dear PR Agents
  • 15. “And in the end…the love you take, is equal to the love you make.” – the Beatles
    It’s a love-hate relationship.
    They want a relationship.
  • 16. So….let’s take a look at what you’re doing
    Information source?
    Niche Audience Targeting?
    “Street Cred” - The In Crowd
    Promotion – an easy route to publicity?
    The most common
    Dialogue, Interaction, and Feedback?
    Blogging on your own?
    Some of these may of have worked with journalists, but bloggers don’t play the game.
  • 17. Sorry, I do this because I love writing, not because I want to be pitched.”
    “It’s not just this quick-fix that people think it is…you have to treat them as a long-lead publication. You should know their blog, know who they are, and go back to your client to develop content they will find interesting. Don’t just try to push whatever the client says is their press release to them.”
  • 18. Social Media Relations Principles
    Creativity
    Catch their attention – but be personal
    Create a Win-Win
    Approach them on own terms
    Build Relationship
    Open, Honest
    “I usually make fun of my industry [and] am irreverent about my job. I throw myself under the bus because I know they want to already. I usually introduce myself as a PR flak who has to do this.”
  • 19. Skills and Tips
    Manage the media flow
    RSS Feeds
    Categories, Keywords, Tags: Strategic
    Recent Posts / Popular Posts
    Company Speak vs. Fun
    Humanizing the Organization
    Creating an identity
    The importance of diversion
  • 20. Summing up Social Media
    Start Creative
    First communications should be catchy
    Go Conversational-Be Human
    Limit corporate speak
    Personal interest
    Emphasize Win-Win
    Be consistent
    Go Niche
  • 21. How About You?
    If you can’t Beat ‘em…
    Are You Blogging?
    Become part of the 20%
  • 22. “In a world of fragmented media, employees’ online diaries can be a seductive way to lure customers into conversations.”
    “They’re sticky – readers check back several times a day. And posts get linked to other sites amplifying their impact.”
    “They’re efficient. Employees can post questions about their work and get instant, mass feedback.”
    “Done well, they can humanize faceless behemoths. The Evil Empire of Redmond can instead become the home of ‘The Scobleizer,’ Microsoft’s most famous blogger.”
  • 23. Talking Content
    Publish content & ideas (52%)
    Build Communities (47%)
    Thought leadership (44%)
    Get info to customers (36%)
    Get feedback from customers (23%)
  • 24. Corporate Blogs
    Kodak:
    Educating Customers
    Xerox:
    Becoming an expert
    Starbucks:
    Testing Ideas
    PBS:
    Building Relationships
  • 25. Good Corp Blogs: The Authority?
    Technorati Authority
    Popularity: the # of blogs linking to a website in the last 6 months. The higher the number, the more authority the blog has.
    Blog Links: #of blogs linked to the blog, rather than number of times linked. Though, a new link on the blog means +1 point for another 180 days.
    Google Ranking
    Keyword Usage: Most important in the title, but body text as well. Also relevance of keyword rate.
    Links: Not just quantity, but quality, in- and outbound
    Originality: Negative rank for similarity of content to other sites
    Age and Update: i.e. ongoing incoming links, updates
  • 26. Top Blogs (Technorati)
    Top 100 Blogs
    Top 15 Corporate Blogs
  • 27. Email: bgsmith@uh.edu
    Twitter: @bgsmithphd
    Blog: http://theorynpractice.com
    Slide Deck – slideshare.net/bgsmithphd