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Chief's Certified Partner Program

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Get a quick overview of Chief's Certified Partner Program, which offers training on the company's AV solutions while offering valuable InfoComm CTS credits.

Get a quick overview of Chief's Certified Partner Program, which offers training on the company's AV solutions while offering valuable InfoComm CTS credits.

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  • Thank you for choosing to participate in Chief’s Certified Partner Program. It’s a great time to participate as we are rolling out an entire library of training programs designed to help grow your business and knowledge of Chief products. Plus, it gives us the opportunity to recognize and reward you for your continued support. This introduction module takes about 20 minutes to complete but it moves pretty quickly. In later modules you will have the opportunity to engage in activities and pass over information by answering a few questions. We want this program to support you and your business without taking too much of your time. As you can see on-screen now, navigation is easy and allows you to stop anytime you want or need to. Your place in the system is automatically bookmarked and you can start right where you left off next time you enter the system.
  • The Chief Certified Partner Program gives you many winning advantages: Differentiate yourself from competitors through expertise and the assurance of certification Gain recognition as a Chief Certified Partner – Installer, Specifier, or both Get the inside track on Chief’s latest product offerings Receive priority access to the entire host of Chief tools: showroom displays, demo products, online tools, product council participation and much, much more Our goal is to provide you with tips and tools to help make your installs faster, safer and your sale more expansive. It is, however, important to point out that this program is completely optional and is only intended to help you better understand Chief products and services while rewarding you for participation. Those partners choosing not to participate will still have access to all Chief products and our high level of customer service day in and day out. As always, thanks for choosing Chief!
  • The Chief Certified Partner Program gives you many winning advantages: Differentiate yourself from competitors through expertise and the assurance of certification Gain recognition as a Chief Certified Partner – Installer, Specifier, or both Get the inside track on Chief’s latest product offerings Receive priority access to the entire host of Chief tools: showroom displays, demo products, online tools, product council participation and much, much more Our goal is to provide you with tips and tools to help make your installs faster, safer and your sale more expansive. It is, however, important to point out that this program is completely optional and is only intended to help you better understand Chief products and services while rewarding you for participation. Those partners choosing not to participate will still have access to all Chief products and our high level of customer service day in and day out. As always, thanks for choosing Chief!
  • The Chief Certified Partner Program gives you many winning advantages: Differentiate yourself from competitors through expertise and the assurance of certification Gain recognition as a Chief Certified Partner – Installer, Specifier, or both Get the inside track on Chief’s latest product offerings Receive priority access to the entire host of Chief tools: showroom displays, demo products, online tools, product council participation and much, much more Our goal is to provide you with tips and tools to help make your installs faster, safer and your sale more expansive. It is, however, important to point out that this program is completely optional and is only intended to help you better understand Chief products and services while rewarding you for participation. Those partners choosing not to participate will still have access to all Chief products and our high level of customer service day in and day out. As always, thanks for choosing Chief!
  • The Chief Certified Partner Program gives you many winning advantages: Differentiate yourself from competitors through expertise and the assurance of certification Gain recognition as a Chief Certified Partner – Installer, Specifier, or both Get the inside track on Chief’s latest product offerings Receive priority access to the entire host of Chief tools: showroom displays, demo products, online tools, product council participation and much, much more Our goal is to provide you with tips and tools to help make your installs faster, safer and your sale more expansive. It is, however, important to point out that this program is completely optional and is only intended to help you better understand Chief products and services while rewarding you for participation. Those partners choosing not to participate will still have access to all Chief products and our high level of customer service day in and day out. As always, thanks for choosing Chief!
  • The Chief Certified Partner Program gives you many winning advantages: Differentiate yourself from competitors through expertise and the assurance of certification Gain recognition as a Chief Certified Partner – Installer, Specifier, or both Get the inside track on Chief’s latest product offerings Receive priority access to the entire host of Chief tools: showroom displays, demo products, online tools, product council participation and much, much more Our goal is to provide you with tips and tools to help make your installs faster, safer and your sale more expansive. It is, however, important to point out that this program is completely optional and is only intended to help you better understand Chief products and services while rewarding you for participation. Those partners choosing not to participate will still have access to all Chief products and our high level of customer service day in and day out. As always, thanks for choosing Chief!
  • The Chief Certified Partner Program gives you many winning advantages: Differentiate yourself from competitors through expertise and the assurance of certification Gain recognition as a Chief Certified Partner – Installer, Specifier, or both Get the inside track on Chief’s latest product offerings Receive priority access to the entire host of Chief tools: showroom displays, demo products, online tools, product council participation and much, much more Our goal is to provide you with tips and tools to help make your installs faster, safer and your sale more expansive. It is, however, important to point out that this program is completely optional and is only intended to help you better understand Chief products and services while rewarding you for participation. Those partners choosing not to participate will still have access to all Chief products and our high level of customer service day in and day out. As always, thanks for choosing Chief!
  • The Chief Certified Partner Program gives you many winning advantages: Differentiate yourself from competitors through expertise and the assurance of certification Gain recognition as a Chief Certified Partner – Installer, Specifier, or both Get the inside track on Chief’s latest product offerings Receive priority access to the entire host of Chief tools: showroom displays, demo products, online tools, product council participation and much, much more Our goal is to provide you with tips and tools to help make your installs faster, safer and your sale more expansive. It is, however, important to point out that this program is completely optional and is only intended to help you better understand Chief products and services while rewarding you for participation. Those partners choosing not to participate will still have access to all Chief products and our high level of customer service day in and day out. As always, thanks for choosing Chief!
  • The Chief Certified Partner Program gives you many winning advantages: Differentiate yourself from competitors through expertise and the assurance of certification Gain recognition as a Chief Certified Partner – Installer, Specifier, or both Get the inside track on Chief’s latest product offerings Receive priority access to the entire host of Chief tools: showroom displays, demo products, online tools, product council participation and much, much more Our goal is to provide you with tips and tools to help make your installs faster, safer and your sale more expansive. It is, however, important to point out that this program is completely optional and is only intended to help you better understand Chief products and services while rewarding you for participation. Those partners choosing not to participate will still have access to all Chief products and our high level of customer service day in and day out. As always, thanks for choosing Chief!
  • After completing this first module of about 20 minutes, you will make selections to help narrow the focus of your certification and eliminate modules that aren’t important to you. As the table illustrates, the path for a Specifier is different from an Installer. You can also choose to go for more rewards by completing both. We’re looking out for your time so you’ll only have to take a module once. If that module shows up in more than one application you don’t have to repeat anything. After completing this introduction module, you’ll take the Offering Overview module which illustrates the breadth of our product line without diving deep into details. If you’re not familiar with all of Chief’s offerings, this is a great way to identify additional opportunities to grow your business.
  • After completing this first module of about 20 minutes, you will make selections to help narrow the focus of your certification and eliminate modules that aren’t important to you. As the table illustrates, the path for a Specifier is different from an Installer. You can also choose to go for more rewards by completing both. We’re looking out for your time so you’ll only have to take a module once. If that module shows up in more than one application you don’t have to repeat anything. After completing this introduction module, you’ll take the Offering Overview module which illustrates the breadth of our product line without diving deep into details. If you’re not familiar with all of Chief’s offerings, this is a great way to identify additional opportunities to grow your business.
  • After completing this first module of about 20 minutes, you will make selections to help narrow the focus of your certification and eliminate modules that aren’t important to you. As the table illustrates, the path for a Specifier is different from an Installer. You can also choose to go for more rewards by completing both. We’re looking out for your time so you’ll only have to take a module once. If that module shows up in more than one application you don’t have to repeat anything. After completing this introduction module, you’ll take the Offering Overview module which illustrates the breadth of our product line without diving deep into details. If you’re not familiar with all of Chief’s offerings, this is a great way to identify additional opportunities to grow your business.
  • After completing this first module of about 20 minutes, you will make selections to help narrow the focus of your certification and eliminate modules that aren’t important to you. As the table illustrates, the path for a Specifier is different from an Installer. You can also choose to go for more rewards by completing both. We’re looking out for your time so you’ll only have to take a module once. If that module shows up in more than one application you don’t have to repeat anything. After completing this introduction module, you’ll take the Offering Overview module which illustrates the breadth of our product line without diving deep into details. If you’re not familiar with all of Chief’s offerings, this is a great way to identify additional opportunities to grow your business.
  • As we surveyed and talked with dealers about the possibility of a certification program we tried to shape the program around your comments. Rather than try to tell you everything we know about our mounts and their capabilities, we tried to look at how you might approach an opportunity to learn about us. Since it all revolves around you, we understood that specifying a mount or a solution was different from installing it. And, dependent on your organization, you might be responsible for both. So, we started with a selection system based on your role. We then observed that most of our dealers have a specific segment or segments you deal with regularly. We had already organized sections of our website around market segments so we continued that effort here and provide you with a means of getting to what you need, and only what you need, based on your selections of role and market segment. The idea is to help you build your business and your team and provide support where and when needed. This program doesn’t replace our on-site training and the various ways our team supports you. It simply gives you a tool to ensure that you and your team have what you need to compete and excel in your markets.
  • After completing this first module of about 20 minutes, you will make selections to help narrow the focus of your certification and eliminate modules that aren’t important to you. As the table illustrates, the path for a Specifier is different from an Installer. You can also choose to go for more rewards by completing both. We’re looking out for your time so you’ll only have to take a module once. If that module shows up in more than one application you don’t have to repeat anything. After completing this introduction module, you’ll take the Offering Overview module which illustrates the breadth of our product line without diving deep into details. If you’re not familiar with all of Chief’s offerings, this is a great way to identify additional opportunities to grow your business.
  • As we surveyed and talked with dealers about the possibility of a certification program we tried to shape the program around your comments. Rather than try to tell you everything we know about our mounts and their capabilities, we tried to look at how you might approach an opportunity to learn about us. Since it all revolves around you, we understood that specifying a mount or a solution was different from installing it. And, dependent on your organization, you might be responsible for both. So, we started with a selection system based on your role. We then observed that most of our dealers have a specific segment or segments you deal with regularly. We had already organized sections of our website around market segments so we continued that effort here and provide you with a means of getting to what you need, and only what you need, based on your selections of role and market segment. The idea is to help you build your business and your team and provide support where and when needed. This program doesn’t replace our on-site training and the various ways our team supports you. It simply gives you a tool to ensure that you and your team have what you need to compete and excel in your markets.
  • As we surveyed and talked with dealers about the possibility of a certification program we tried to shape the program around your comments. Rather than try to tell you everything we know about our mounts and their capabilities, we tried to look at how you might approach an opportunity to learn about us. Since it all revolves around you, we understood that specifying a mount or a solution was different from installing it. And, dependent on your organization, you might be responsible for both. So, we started with a selection system based on your role. We then observed that most of our dealers have a specific segment or segments you deal with regularly. We had already organized sections of our website around market segments so we continued that effort here and provide you with a means of getting to what you need, and only what you need, based on your selections of role and market segment. The idea is to help you build your business and your team and provide support where and when needed. This program doesn’t replace our on-site training and the various ways our team supports you. It simply gives you a tool to ensure that you and your team have what you need to compete and excel in your markets.
  • As we surveyed and talked with dealers about the possibility of a certification program we tried to shape the program around your comments. Rather than try to tell you everything we know about our mounts and their capabilities, we tried to look at how you might approach an opportunity to learn about us. Since it all revolves around you, we understood that specifying a mount or a solution was different from installing it. And, dependent on your organization, you might be responsible for both. So, we started with a selection system based on your role. We then observed that most of our dealers have a specific segment or segments you deal with regularly. We had already organized sections of our website around market segments so we continued that effort here and provide you with a means of getting to what you need, and only what you need, based on your selections of role and market segment. The idea is to help you build your business and your team and provide support where and when needed. This program doesn’t replace our on-site training and the various ways our team supports you. It simply gives you a tool to ensure that you and your team have what you need to compete and excel in your markets.
  • As we surveyed and talked with dealers about the possibility of a certification program we tried to shape the program around your comments. Rather than try to tell you everything we know about our mounts and their capabilities, we tried to look at how you might approach an opportunity to learn about us. Since it all revolves around you, we understood that specifying a mount or a solution was different from installing it. And, dependent on your organization, you might be responsible for both. So, we started with a selection system based on your role. We then observed that most of our dealers have a specific segment or segments you deal with regularly. We had already organized sections of our website around market segments so we continued that effort here and provide you with a means of getting to what you need, and only what you need, based on your selections of role and market segment. The idea is to help you build your business and your team and provide support where and when needed. This program doesn’t replace our on-site training and the various ways our team supports you. It simply gives you a tool to ensure that you and your team have what you need to compete and excel in your markets.
  • To summarize this introduction it’s important to remember that we’re headed in a direction that you helped to specify through your input. Our focus is on your success and the growth of your business. This first phase of the certification program is intended to provide you with a relatively short program of 8 to 10 hours, bite-sized modules that you can complete at your own pace, and elimination of repeats based on your selections around your role and the applications of interest to you. Navigating is easy and you’ll be able to see where you are in the process on your “dashboard”. And, the benefits of your partnership with Chief include differentiating yourself from competition, gaining recognition for providing market-leading solutions in your marketplace, presenting the widest array of solutions and accessories to help you sell up, and working with a partner who is focused on innovations that make it faster, easier, and safer to install.

Chief's Certified Partner Program Chief's Certified Partner Program Presentation Transcript

  • WELCOME!
    • Chief Certified Partner Program
  • Program Overview
    • Why Introduce an Online Certified Partner Program?
    • You asked. We listened.
    • Annual Customer Satisfaction Survey
    • One-on-one Interviews with 80+
    • Dealers
  • Program Overview
    • This is what we heard…
    • “ I need ways to differentiate my business from the competition.”
    • “ Provide me with complete solution product knowledge & installation techniques .”
    • “ My time is limited. I need training that is fast & simple yet meaningful to my business.”
    • “ Training needs to be on-line or on-site, not during the busiest time of day.”
    • “ You have so many products. Which ones do I choose to impact my bottom-line ?”
    • “ I want a partner that gives me access to information my competition doesn’t have!”
  • Program Overview
    • This is what we did…
    • Created a Certified Partner Program with 4 Key Goals:
      • Help Dealers Differentiate from Competitors
      • Improve Dealer Business Results
      • Give Dealers Priority Access & Treatment
      • Keep it Simple!
  • Program Overview Two New Modules to Launch Q4: Elite Home Theater (Almo E4) & Automated Classroom; 2011 more interactive modules planned!
  • Program Overview
    • 1. Differentiate from Competitors
        • Write specifications to require certified partners
        • Learn new solutions and techniques to take share
        • Be recognized as a certified partner
        • Promote certification with marketing support from Chief
  • Program Overview
    • 2. Improve Dealer Business Results
        • Training designed to ensure sales & install staff pick the right solutions – fast!
        • Market segment focused training allows you to expand your business in less familiar markets
        • Be at the top of Chief’s preferred list for customer referrals
  • Program Overview
    • 3. Priority Access & Treatment
        • Sneak Peak Product Previews
        • Exclusive Online & Promotional Opportunities
        • Direct Connect to Customer Service & Tech Experts
        • Online Dealer Community
        • More on-site training opportunities
  • Program Overview
    • 4. Keep it Simple!
        • Complete program online!
        • Approximately 4.5 hours for a complete certification track
        • Each module takes 30 minutes or less to complete
        • No repeated material
        • Quick quizzes throughout – pay attention!
        • Build solutions in MountBuilder
        • New tracks continually added!
  • Program Navigation
    • Navigating the Program
      • Registration
      • Certification / Company Overview
      • Product & Tools Modules
      • Select your track
        • Product
        • Install
        • You can also complete both
      • Select application modules
      • Complete certification
  • Program Navigation
    • Navigating the Program
      • Registration
      • Certification / Company Overview
      • Product & Tools Modules
      • Select your track
        • Product
        • Install
        • You can also complete both
      • Select application modules
      • Complete certification
  • Program Navigation
    • Navigating the Program
      • Registration
      • Certification / Company Overview
      • Product & Tools Modules
      • Select your track
        • Product
        • Install
        • You can also complete both
      • Select application modules
      • Complete certification
    Select 1 or both:
  • Program Navigation
    • Navigating the Program
      • Registration
      • Certification / Company Overview
      • Product & Tools Modules
      • Select your track
        • Product
        • Install
        • You can also complete both
      • Select application modules
      • Complete certification
    Select 1 or both: Select 3:
  • Program Content
    • What will I learn in the Product Track?
      • Features & benefits of Chief products – how to sell the value difference
      • Sales & specifying techniques
      • How to build many different application solutions in MountBuilder™
      • Products and solutions to recommend in key market segments (Digital Signage, Corporate, etc.)
    • Who should take this track?
      • Owners, Buyers, Sales, Project Managers, Estimators, Consultants, Designers, Architects
  • Program Navigation
    • Navigating the Program
      • Registration
      • Certification / Company Overview
      • Product & Tools Modules
      • Select your track
        • Product
        • Install
        • You can also complete both
      • Select application modules
      • Complete certification
    Select 1 or both: Select 3:
  • Program Content
    • What will I learn in the Install Track?
      • Key features and technical nuances of Chief products
      • Installation techniques & tricks to speed installs
      • Technical requirements to build solutions in MountBuilder specific to the needs for each application solution
      • Techniques for safer installations
    • Who should take this track?*
      • Installers, Project Engineers
      • *Your firm must do installations to take this track.
  • Program Content
    • What can I expect to learn in each of the market segment modules?
      • “ The Why” - Key reasons the solution fits the application
      • “ The What” - Focused solutions for the specified market segments
      • “ The Who” - Flat Panel & Projector Mount applications with complete accessory options
      • “ The How” - How to build a solution from substrate selection through install & accessory additions!
  • Program Content
    • What types of applications can I expect to build?
      • Corporate (boardrooms, conference rooms, training rooms, auditoriums)
      • Residential (home theaters, other rooms in the home)
      • Education (classrooms, auditoriums, gymnasiums, computer labs, lounges, lobbies)
      • Digital Signage (malls, retail spaces, restaurants, airports)
      • Hospitality (in-room suites, lobbies, business centers, meeting rooms, bars, restaurants)
      • House of Worship (sanctuaries, meeting rooms, entries, fellowship halls)
  • Program Reward Summary The more you train the more you gain! * You can take both product & install tracks to learn more in less time…and get more rewards. *
  • Program Selection
    • Pick your Program!
        • Product Track (4.5 hrs)
        • Install Track (5 hrs)
        • Both (7 hrs)
        • Monitor Your Progress
        • Start & stop as your schedule permits
        • Refer to your module tracker to find your starting spot
        • That’s all there is to it! Go to:
        • www.chiefmfg.com /certification