Workshop Update Scenarios

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Workshop Update Scenarios

  1. 1. Workshop Update Scenarios The good, the bad, the ugly
  2. 2. Scenario 1: Outdated content <ul><li>Reading through the surveys you collect about a specific workshop, you find out that many participants believe the subject matter is treated in an outdated fashion. Some participants suggest links to newer sites that could improve the course. </li></ul><ul><li>What is the procedure for handling this? </li></ul>
  3. 3. Scenario 2: Blocked assets <ul><li>One of your courses draws heavily on web-based sources of video, such as YouTube and TeacherTube. Some (though not all) participants have reported that they cannot access these sites in school because of the school’s firewall. </li></ul><ul><li>What is the procedure for handling this, and what do you think is the likelihood of this occurring? </li></ul>
  4. 4. Scenario 3: Accessibility <ul><li>A participant emails you to say that a particular course contains multiple podcasts, though no transcripts are provided. She is deaf and consequently relies on transcripts to access the content. </li></ul><ul><li>What is the procedure for handling this, and what are your legal obligations? </li></ul>
  5. 5. Scenario 4: New courses <ul><li>In the next round of EfE Course Development, 6 more courses are due to be added to the eLKY catalog. </li></ul><ul><li>Who is in charge of assigning these courses, and at what point are they updated? </li></ul>
  6. 6. Scenario 5: Content update <ul><li>In the process of reviewing a course, you realize that you are unfamiliar with the course’s subject matter and need a content expert to review it. </li></ul><ul><li>What is the procedure for handling this, and who will eventually update the course? </li></ul>
  7. 7. Scenario 6: Retirement <ul><li>A course has been in the catalog for a few years but is seldom requested. Maintaining the course is not a huge task, but it does take you away from completing more critical updates. </li></ul><ul><li>Under what circumstances, if any, will you retire a course? What is the procedure if you do? </li></ul>
  8. 8. Scenario 7: Time management <ul><li>You are busy updating a course—specifically, you are adding Captivate videos in order to increase interactivity and interest. However, you are falling about a month behind due to all of this extra work and will not be able to meet the update deadlines that the team had agreed upon. </li></ul><ul><li>What is the procedure for handling this? </li></ul>
  9. 9. Scenario 8: Broken Link <ul><li>A participant emails the team about a specific link that is not working within a course. </li></ul><ul><li>What is the procedure for handling this? </li></ul><ul><ul><li>Timeframe for response? </li></ul></ul><ul><ul><li>Who updates course? </li></ul></ul><ul><ul><li>How notify everyone else on team? </li></ul></ul>
  10. 10. Scenario 9: Broken site <ul><li>A participant emails you to say that a specific site you link to throughout a course is undergoing a major renovation, and some of the links referenced in the course are no longer online. </li></ul><ul><li>What is the procedure for handling this? </li></ul>

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