Workshop Update Scenarios
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Workshop Update Scenarios

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Workshop Update Scenarios Workshop Update Scenarios Presentation Transcript

  • Workshop Update Scenarios The good, the bad, the ugly
  • Scenario 1: Outdated content
    • Reading through the surveys you collect about a specific workshop, you find out that many participants believe the subject matter is treated in an outdated fashion. Some participants suggest links to newer sites that could improve the course.
    • What is the procedure for handling this?
  • Scenario 2: Blocked assets
    • One of your courses draws heavily on web-based sources of video, such as YouTube and TeacherTube. Some (though not all) participants have reported that they cannot access these sites in school because of the school’s firewall.
    • What is the procedure for handling this, and what do you think is the likelihood of this occurring?
  • Scenario 3: Accessibility
    • A participant emails you to say that a particular course contains multiple podcasts, though no transcripts are provided. She is deaf and consequently relies on transcripts to access the content.
    • What is the procedure for handling this, and what are your legal obligations?
  • Scenario 4: New courses
    • In the next round of EfE Course Development, 6 more courses are due to be added to the eLKY catalog.
    • Who is in charge of assigning these courses, and at what point are they updated?
  • Scenario 5: Content update
    • In the process of reviewing a course, you realize that you are unfamiliar with the course’s subject matter and need a content expert to review it.
    • What is the procedure for handling this, and who will eventually update the course?
  • Scenario 6: Retirement
    • A course has been in the catalog for a few years but is seldom requested. Maintaining the course is not a huge task, but it does take you away from completing more critical updates.
    • Under what circumstances, if any, will you retire a course? What is the procedure if you do?
  • Scenario 7: Time management
    • You are busy updating a course—specifically, you are adding Captivate videos in order to increase interactivity and interest. However, you are falling about a month behind due to all of this extra work and will not be able to meet the update deadlines that the team had agreed upon.
    • What is the procedure for handling this?
  • Scenario 8: Broken Link
    • A participant emails the team about a specific link that is not working within a course.
    • What is the procedure for handling this?
      • Timeframe for response?
      • Who updates course?
      • How notify everyone else on team?
  • Scenario 9: Broken site
    • A participant emails you to say that a specific site you link to throughout a course is undergoing a major renovation, and some of the links referenced in the course are no longer online.
    • What is the procedure for handling this?