m-health Bob Gann Telecomms Tech World November 2013


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m-health Bob Gann Telecomms Tech World November 2013

  1. 1. Telecomms Tech World m-health: empowering consumers through self care & self monitoring Bob Gann Head of Business Development – International, NHS Direct Programme Director – Widening Digital Participation, NHS England November 2013
  2. 2. Connected technologies can meet today’s health challenges Global health challenges •Inadequate access •Unsustainable costs •Increasing burden of chronic illness •Increasing customer expectations Connected technologies •Mobile devices •Cloud computing •Decision support •Social networks •Big data Impact on health •Remotely delivered care •Chronic disease management •Peer-to-peer support •Targeted wellness •Personalised care
  3. 3. People now manage bank accounts & travel bookings online – we can do same for health records & appointment bookings Other industries have cut costs & improved customer experience through digital self-service – we can provide online consultation & self management Significant consumer demand for connected health Millions of online communities, reviews & ratings – we can share experience & insight between clinicians & patients Businesses understand their markets – we can build & use big data to target health communications
  4. 4. Digital first Opportunities to transform healthcare through: •Telephone & online triage •Remote video consultations •Digital notifications – appointment reminders, test results •Mobile enabled health staff •Connected devices for telehealth
  5. 5. The urgent care crisis
  6. 6. NHS Direct – pioneering multi-channel healthcare NHS Direct has provided remotely delivered health services, via telephone, web and app, since 1998
  7. 7. Remotely delivered telehealth Telehealth services enable patients to use connected devices to monitor their own vital signs & communicate these to monitoring centre for review by clinician Image from www.tunstall.co.uk
  8. 8. Mobile revolution puts health in hands of consumers • In future, transformation in health will increasingly be led by consumer devices • 6.8bn mobile subscribers worldwide • 40,000 health apps - downloaded 40 million times a year • Wireless health market will reach £60bn by 2018 – with mobile health apps the biggest opportunity Wireless health market: global trends Marketsandmarkets.com
  9. 9. Monitoring me: the quantified self How’s my heart rate? How much exercise ? How am I sleeping ? What’s my oxygen intake? Am I eating healthily ? How’s my posture? What’s my blood sugar level? “The average person looks at their mobile phone 150 times a day so it’s ideal for health monitoring” Dr Eric Topol
  10. 10. Apps for everything Send pictures of skin conditions for diagnosis Monitor sleep patterns Measure heart rate by pointing at face Save & share health records Test & map DNA Increasing numbers of Arabic health apps
  11. 11. Wearable M2M devices Temporary tattoos measure sweat lactate levels for athletes Digital pills text doctor to say you’ve taken them Wristbands monitor activity, synchronising to mobile phone Wearable, washable baby monitors 7 out of 10 Americans monitor their own health (Pew Research) Under clothing sensors transmit real-time biometrics to monitoring health professionals By 2016 sales of wearable health devices will reach 100m a year (ABI Research)
  12. 12. Connecting digital devices • Digital devices provide data output and connect in various ways. • Some enable wearers to monitor their own readings using a mobile phone and website. • Some allow data to be downloaded and viewed by third parties such clinicians who are watching trends that merit medical intervention. • Some devices encourage wearers to share their fitness progress with work-out buddies and friends via social media sites.
  13. 13. Regulating & recommending digital health tools Doctors are starting to prescribe apps & digital health devices from recommended catalogues European Union & US Food & Drug Administration regard some apps as medical devices which need regulation
  14. 14. Supporting connected health: locally & globally Licensing digital symptom checkers to other countries Providing professional advice & consultancy Enabling digital health innovation locally in UK
  15. 15. Thank you For more information contact: Email: bob.gann@nhs.net Twitter: @bob_gann November 2013