Software as a Service

Software as a ServiceSAP Business ByDesign
Gagan BhallaMBA SEM
4th Semester
Mr. Nidhish Shroti
ERP Consultant,
CDAC NOIDA

Software Deployment Scenarios
Vendor / Market Partner
System Integrator
Install Software
Integrate this software with other software in Data Center
Purchase
Annual Maintenance fee
Implementing / Integrating
Maintaining
IT Staff / Vendor

SaaS – Software as a Service
Delivering application over the network - as a Service
SaaS Applications
Web Based Software
On Demand Software
Hosted Applications

Characteristics'
Network based access
Less/No IT Infrastructure to maintain
Multi-tenant Architecture
Central point of management
Centralized feature updating
Easy customization
Integration into a larger network of communication software
Community driven

Why SaaS
Speed of Implementation
In days rather than in weeks for On-Premise software
Payback period is much quicker
No Large Up-Front Investments
Subscription based - per User per Month
Licensing on amount of software needed
Software as a Variable Expense
No Maintenance headaches
Alleviates the burden from IT department
No Outdated solutions - Bounded upgrades
Improved Operation
Customization via API
Integration – Web Services APIs
Fewer Technical Resources
Focus on Business

Issues
Data Security
Sarbanes-Oxley
SAS 70 Type II
HIIPA – for Healthcare SaaS Solution
Performance & Network Reliability
Real-time System uptime information
Information on Planned maintenance activities
Mandatory Customizations
Integration & Other Systems
API Support
Scalability
Service Level Agreements
Insurance Policy for Quality of Service

Source: Evaluating SaaS Solutions:
A Checklist for Small to Midsize Businesses by Saugatuck Technology Inc., February 2008

SaaS Providers
All logos and registered trademark belong to the respective owners

Market Statistics
Gartner (30th March 2009)
Software as a service have the strongest options for continued growth
Cloud Computing revenue will exceed $ 56.3 Billion
Whereas operating systems, office suites, middleware, storage and digital content creation are forecast to have negative growth rates.

Forester Analysis for Google Apps
Forester
Google Apps can help companies save 50-70% compared to other email solutions.
Cost: $ 50 per user per year

Cost benefit analysis

SAP Business ByDesign
A single solution that covers entire business from end to end
A built-in, just-in-time learning environment
Integrated analytics
Ready-to-use collaboration features
Employees can reconfigure SAP Business ByDesign on the fly
Flexible and easy-to-use reports and dashboards help you manage your business in real time,
Built-in support for regulatory compliance
Standard solution, makes expansion into new markets easy

SAP Business ByDesign

Thank You