Friending Community Technology Centers in the World of Social Networks

Friending Community Technology Centers in the World of Social Networks Brittney Fosbrook, Homeless Prenatal Program (HPP) Karl Robillard, St. Anthony Foundation Salena Bailey, San Francisco Network Ministries Scott Reed, Digital Arts Service Corps, HPP

What Are We Doing Here?
At NTEN 2010 in Atlanta there are:
200+ Breakout Sessions
37 on Social Media and Web 2.0 Tools
11 on New Product Spotlights
2 on Technology Training and Access in Low-Income, Multi-Lingual Communities

What We Will Not Be Doing

Dwelling on the digital divide, we know that it exists
Unabashedly promoting or condemning social media tools

What We Will Be Doing

Speaking from our prospective as technology providers for homeless and low-income populations in San Francisco
Bringing up tough questions that we have to ask ourselves as technology providers to low-income communities

Providing recommendations/meditations on:
Approaching CTCs holistically
Building responsible relationships in CTCs

Locating Ourselves and Our Work

Question 1: When you think of web 2.0 technology, who in your organization benefits and why? Image provided by: http://www.kellblog.com/

Key Stakeholders Fundraising Media/Communications

Key Stakeholders Fundraising Media/Communications BUT, What about our Students?

Students in the Tenderloin Technology Lab were asked: What resources are you interested in?

Question 2: What do you see as barriers to using technology?

Access and anxiety– No, Really.

"There is, in fact, no teaching without learning. One requires the other." --Paulo Freire, Pedagogy of Freedom

Drop-In Lab and Our “Regulars”

Question 3: As people with technology experience that want to make a difference in the world how best can we share our skills in direct service?

Volunteers supporting our clients

The CTC at Homeless Prenatal Program

What kind of opportunities are available to help in CTCs?

Tutor Values and Open Labs Creating expectations of support and access beyond skill acquisition and job training.

Friending Community Technology
Account for constituencies across language, ethnic and educational divides
Be mindful of where new computer users are coming from
Build responsible relationships in CTCs and work to cultivate those relationships

Evaluation Code: 208 How Was this Session? Call In Text Online Call 404.939.4909 Enter Code 208 Text 208 to 69866 Visit nten.org/ntc-eval Enter Code 208 Session feedback powered by: Tell Us and You Could Win a Free 2011 NTC Registration!

Friending Community Technology Centers in the World of Social Networks

by Brittney Fosbrook

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Friending Community Technology Centers in the World of Social Networks Presentation Transcript