Why Do You Need Social Media Monitoring

Why do you need social media monitoring? Image courtesy socialmediamagic.com

Word Of Mouth PublicityHas Always BeenAn Effective Tool For Marketing

Where did you buy this robe from? On the roadside plaza off the Third BlockI should buy one too!!! Image courtesy dcist.com

The New Address forWord Of Mouth Publicity: “Online” Image Courtesy news.softpedia.com

Opinions &Recommendations for products are available on the internet Image courtesy speakingforspot.com

Negative comments canruin your business

Positive feedback gets you more customers

70% of the people trustopinions and feedback posted online Source: blog.neilson.com

Internet has turned the world into Global Village.Conversations now happen ONLINE

Twitter has LinkedIn has over 100 more than 145 MILLION users MILLION users and adds and adds about 6 MILLION new about 1 MILLION new users to users a month its service every week The Conversation Bubble YouTube has 2 Facebook currently BILLION views per day, andhas over 850 MILLION active 24 hours of video is uploadedusers around the globe every minute

Capitalize on this freeflowing “social chatter” Image Courtesy Kenburbery.com

Steps for Social Media Monitoring MEASURE ENGAGE LISTEN Monitor, analyze and Engage in active Discover all real time track the conversationsconsumer conversations dialogue with consumers

Listen Image Courtesy Twin72.typepad.com

People are talking about you ONLINE Some Some Comments Comments are are Positive Negative

MonitorWhat TheyAre Saying

Image Courtesy teamaltman

ENGAGE & GrowAudience

ENGAGE ForGrievanceRedressal

Engage with your customers toconvert the negative responses into positive leads

Become Popular on Social Media

Turn your leads into profitby Social Media Monitoring Image courtesy dreamgrow.com

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http://pinterest.com	89
https://twitter.com	74
http://www.scoop.it	50
http://translate.googleusercontent.com	39
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https://si0.twimg.com	5
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Why Do You Need Social Media Monitoring

by Simplify360 on Apr 12, 2012

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