June 25, 2014
Left to right: Kathleen Kroll, Scott Mellendorf, Anita Dey, Beth
Johns, Catherine Curtis, John Mauch
Shelving books
Shelf reading
Helping users find books and perform quick research.
Helping students with quick formatting q...
About
14,000
questions!
http://www.svsu.edu/library/
 Library Card
 Book borrowing from the General & Popular
Reading Collections
 Feature films (along the brick wall)
 Mu...
Technology
Equipment:
Desktop computers & laptops
E-readers/tablets (Kindle, Nook, iPad,
etc.)
Smartphones
Still a strong focus
on students!
Chat reference is growing in popularity.
Connecting to us through social media.
Students...
We also serve
faculty, staff and
community.
http://librarysubjectguides.svsu.edu/help
http://librarysubjectguides.svsu.edu/help
Wirt Library, Bay City, MI
http://www.baycountylibrary.org/
Hoyt Library, Saginaw, MI
http://saginawlibraries.org/
Start at the library’s home page:
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
An Insider's Look at Zahnow LIbrary
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An Insider's Look at Zahnow LIbrary

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Presentation to OLLI (Osher Lifelong Learning Institute) at SVSU, June 25, 2014.

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  • Website – review 2 minutes.


    What is the difference between a “reference desk” and a “research center?”

    old school vs. new school terminology
    Better describes what we do
    No one knows what “reference” means – research center describes what we do now
  • 2. How many librarians work at Zahnow Library?

    Briefly describe our duties, especially the non-public responsibilities and education

    Instruction
    Collection development
    Interacting frequently with faculty
    Database management – e-resource management – web management – social media
    Outreach to student groups, other groups
    Training of staff
  • 3. Who else works at Zahnow Library?

    Circulation assistants (2)
    Archives Specialist
    ILL/Media Services specialist
    Technology specialist
    Administrative assistant
    Cataloging assistants (2)
  • 3. Who else works at Zahnow Library?


    Student workers
    We’ll be using Research Assistants this fall– who will eventually be working with freshmen students on their research questions at the Writing Studio and staffing our research center desk at other times


  • 4. How many questions are asked at the research center?


    2100+ from chat.

    Information/direction
    Reference questions
    Research help
    Machinery questions/software questions
    Log ins (guests)
  • 5. What are the library’s open hours?


    Hours change from September to May (school year)

    Certain times of the day and semester are quite busy.

    Might be noisy.

    Might be difficult to get access to a computer or a librarian.
  • 6. Does anyone use the library anymore?


    Library use is up –

    Students use our space extensively for study and socializing

    Nature of the questions has changed.

    People still need help – just in a different way.

  • 7. As a member of OLLI, what services are available to me?



    Username & password available for access to computers on campus – see Jo Brownlie for details.

    Special access: talk to Thom Z-- checking out the “non-feature” films, access to archival material

    Library interloan: must be handled through your local public library

    Overdue fines : 10 cents per day per item (books); 50 cents per day (Music/Audio CDs, DVDs/Video tape)


  • 8. Can I read online articles at home?

    Yes, but mostly through the MeL databases.
    Lots of databases at SVSU, but not accessible to the public except on campus -- License issue.

    Ask if they know what I’m talking about when I say “databases”



    Many resources through MeL–
    MeLCat,
    MeL databases
    MeL Michigana


    E-books (also available through the public library)
    “what to read next” types of tools
    Newspapers



  • Example of one MeL database that we will look at later if there is time.


  • Historical New York Times
    We’ll search this later if we have time.
  • 9. How is research in a university library different today than from when I was a student?
    Ask: What do you think of when you think of a library?

    Losing resemblance to libraries of the past.

    Students are using libraries as a collaborative study space and also for individual study

    Brief talk on how libraries were all about books and print;

    Collecting things “just in case”

    Now, we are moving to a model of purchase and subscribe to items “just in time”

    going to the reference desk to ask a librarian a question – still happens, but the type of question has changed; we roam the stacks occasionally – going to the user rather than waiting

    Lots of “weeding,” of print books, print periodicals


    Asked to demonstrate “value” – in numbers, impact, benefits – quantitative & qualitative research, assessment –- is what we are doing having an impact on student learning and retention
  • Talk about changes in the library– we are becoming more physically invisible but not gone.
    Services: roving: going outside of the library confines
    Working more with faculty to support their course or personal research needs
    Using student workers more – Peer Research Assistants – starting in the fall.
    Embedded – librarian contact within a course – “personal librarian”
  • Explain our focus on learning and students – this doesn’t change

    “Google” generation


    We fight with Google & Wikipedia every day – and use them, too
  • Faculty assistance—

    Subject liaisons
    Embedded librarians
    Tech “expertise”
    Purchasing agents
  • Embedded librarians or “course librarians”
  • Roving librarians
  • 11. How can I reach a librarian to ask a question?

    Show live chat

    Services:
    “Chat” reference service

  • email
  • telephone
  • 12. What collections of resources does the library have?

  • What collections does the library have? (cont.)

    Full text periodicals online
    Databases – newspapers
    Scholarly journals
    Magazines
  • 13. If I’m researching local history, what assistance can Zahnow Library give me?


    Depends on topic:

    Archives: Flying Melzoras
    University publications
    Theses
    Oral history
  • Great resources for residents – local history resources; genealogy expertise

    Get your library card

  • 14. How do I find a book at Zahnow Library?

    (start live demo)

    (database searching if time)
  • An Insider's Look at Zahnow LIbrary

    1. 1. June 25, 2014
    2. 2. Left to right: Kathleen Kroll, Scott Mellendorf, Anita Dey, Beth Johns, Catherine Curtis, John Mauch
    3. 3. Shelving books Shelf reading Helping users find books and perform quick research. Helping students with quick formatting questions (Word, Excel, etc.) Filling paper trays Filling interloan requests Circulating items (checking out items) Help staff promote activities – drop in workshops, National Library Week, student focus groups “Other projects as assigned”
    4. 4. About 14,000 questions!
    5. 5. http://www.svsu.edu/library/
    6. 6.  Library Card  Book borrowing from the General & Popular Reading Collections  Feature films (along the brick wall)  Music & Audio CDs (first floor)  Computer use in the library  Public events such as author presentations
    7. 7. Technology Equipment: Desktop computers & laptops E-readers/tablets (Kindle, Nook, iPad, etc.) Smartphones
    8. 8. Still a strong focus on students! Chat reference is growing in popularity. Connecting to us through social media. Students are all ages at SVSU. “Googlized” and “Wikipedian”
    9. 9. We also serve faculty, staff and community.
    10. 10. http://librarysubjectguides.svsu.edu/help
    11. 11. http://librarysubjectguides.svsu.edu/help
    12. 12. Wirt Library, Bay City, MI http://www.baycountylibrary.org/ Hoyt Library, Saginaw, MI http://saginawlibraries.org/
    13. 13. Start at the library’s home page:

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