The socialvation framework has been designed to answer an immutable set of questions about the social world that we all need to ask and answer right now..
A community could be 2 it could be 1 million, each of them will be individuals!Do you really understand your customers?Who are they, what do they like?Where are they digitally? Where are they communicating?
What are they talking about, products, brands, issue, life?What content are they using, consuming?More importantly, what are they sharing and how?
The main word here is contribute, if broadcast is no longer allowed, take yourself back to the areas ofEducation, entertainment and conversation, what as a business can we take and utilise in the community?
Culture a voice, now this is interesting, and confuses some people.. But this is one of the biggest things.How can I take the spirit of the business and create a communication channel to the outside world?How can I take the talent, innovation and experience and allow it to communicate with our customer base..How can we handle customer service through digital direct communication
Crowdsourcing, customer collaboration
Jon Holloway - Socialvation the wrap up
Wrap it all up<br />Jon Holloway • Hurricane<br />