NASA:	
  Collabora,ve	
  Innova,on	
  
Communi,es	
  of	
  Prac,ce	
  
February	
  26,	
  2014	
  

@BethBeck	
  
hEp://ab...
NASA:	
  Collabora,ve	
  Innova,on	
  Communi,es	
  of	
  Prac,ce	
  

“Our	
  society	
  has	
  reached	
  a	
  point	
  ...
Space	
  =	
  Complex	
  +	
  Unusual!	
  

Space	
  Sta,on:	
  Humanity’s	
  Collabora,ve	
  Innova,on	
  Experiment	
  
...
Try	
  working	
  250	
  miles	
  high	
  with	
  bulky	
  gloves	
  @	
  17,500	
  mph!	
  

Expedi,on	
  38	
  Spacewalk...
So,	
  what	
  does	
  collabora,on	
  look	
  like?	
  

Crescent	
  Moon	
  +	
  Earth	
  Exp	
  38	
  Astronaut	
  Koic...
The	
  reality	
  is:	
  collabora,on	
  =	
  CHAOS!	
  

@BethBeck	
  NASA	
  
Some,mes	
  it	
  looks	
  like	
  cold,	
  hos,le	
  territory.	
  

Crab	
  Nebula	
  
@BethBeck	
  NASA	
  
Some,mes	
  we	
  bite	
  off	
  more	
  than	
  we	
  can	
  chew.	
  

Jan.	
  30,	
  2014	
  Lunar	
  Transit	
  
@BethB...
But,	
  it	
  ALWAYS	
  provides	
  a	
  fresh	
  point	
  of	
  view.	
  

Mars	
  View	
  of	
  Earth	
  and	
  Moon	
  ...
Collabora,on	
  is	
  rarely	
  a	
  direct	
  path.	
  

Nile	
  River	
  from	
  Space	
  Sta,on	
  

@BethBeck	
  NASA	...
Collabora,on	
  has	
  no	
  form	
  or	
  set	
  rules.	
  

Aurora	
  Australis	
  from	
  Space	
  Sta,on	
  
@BethBeck...
Collabora,on	
  means	
  no	
  one	
  is	
  in	
  charge.	
  

Robonaut	
  
@BethBeck	
  NASA	
  
Collabora,on	
  may	
  have	
  you	
  spinning	
  in	
  circles.	
  

Saturn	
  

@BethBeck	
  NASA	
  
Collabora,on	
  creates	
  tension	
  +	
  frustra,on.	
  

Solar	
  flares	
  
@BethBeck	
  NASA	
  
How	
  do	
  we	
  align	
  our	
  collabora,on	
  stars?	
  

Runaway	
  Kappa	
  Cassiopeiae	
  in	
  Milky	
  Way	
  
@...
Collabora,on	
  requires	
  shared	
  purpose	
  +	
  vision.	
  

Space	
  Sta,on	
  Expedi,on	
  37	
  
@BethBeck	
  NAS...
Collabora,on	
  requires	
  3me	
  and	
  pa3ence.	
  

Astronaut	
  Don	
  Pejt’s	
  ,me-­‐lapse	
  portrait	
  of	
  Ear...
Collabora,on	
  requires	
  digging	
  deep.	
  

Mars	
  Rover	
  Microscopic	
  view	
  of	
  planet	
  
@BethBeck	
  NA...
Recruit	
  divergent	
  +	
  convergent	
  thinkers!	
  

Space	
  Sta,on	
  Expedi,on	
  37	
  crew	
  
@BethBeck	
  NASA...
Accept	
  uncertainty	
  +	
  instability	
  as	
  the	
  norm.	
  

Orion	
  Nebula	
  
@BethBeck	
  NASA	
  
Keep	
  your	
  eye	
  on	
  the	
  prize:	
  INNOVATION!	
  

Orion	
  Nebula	
  
@BethBeck	
  NASA	
  
Conflict	
  +	
  disrup,on	
  sets	
  stage	
  for	
  innova,on.	
  	
  
Collabora,on	
  creates	
  conflict.	
  	
  	
  
Em...
Collabora,ve	
  chaos	
  can	
  be	
  awesome	
  to	
  behold.	
  

Astronaut	
  Karen	
  Nyberg	
  in	
  Sta,on’s	
  Cupo...
“If	
  you	
  want	
  to	
  go	
  fast,	
  go	
  alone….	
  

…If	
  you	
  want	
  to	
  go	
  far,	
  go	
  TOGETHER.”	
...
NASA:	
  Collabora,ve	
  Innova,on	
  Communi,es	
  of	
  Prac,ce	
  
How	
  can	
  YOU	
  collaborate	
  with	
  us?	
  
...
NASA:	
  Collabora,ve	
  Innova,on	
  Communi,es	
  of	
  Prac,ce	
  

Background	
  slides:	
  	
  
Beth’s	
  PhD	
  rese...
NASA:	
  Collabora,ve	
  Innova,on	
  Communi,es	
  of	
  Prac,ce	
  
Research	
  findings	
  
Collabora,ve	
  Innova,on	
 ...
NASA:	
  Collabora,ve	
  Innova,on	
  Communi,es	
  of	
  Prac,ce	
  
Research	
  findings	
  
Collabora,ve	
  Ingredients:...
NASA:	
  Collabora,ve	
  Innova,on	
  Communi,es	
  of	
  Prac,ce	
  
Research	
  findings	
  
Conflict	
  in	
  Collabora9v...
NASA:	
  Collabora,ve	
  Innova,on	
  Communi,es	
  of	
  Prac,ce	
  
Research	
  findings	
  
New	
  Knowledge	
  Crea,on	...
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NASA: Collaborative Innovation for 2014 Open Innovation Conference

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NASA: Collaborative Innovation Communities of Practice: presentation for 2014 Open Innovation Conference in Baltimore sponsored by American Leaders. Includes findings from Beth's PhD research.

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NASA: Collaborative Innovation for 2014 Open Innovation Conference

  1. 1. NASA:  Collabora,ve  Innova,on   Communi,es  of  Prac,ce   February  26,  2014   @BethBeck   hEp://about.me/bethbeck   Open  Innova,on  Program  Manager   NASA  Office  of  the  Chief  Informa,on  Officer  
  2. 2. NASA:  Collabora,ve  Innova,on  Communi,es  of  Prac,ce   “Our  society  has  reached  a  point  where  its   progress  and  survival  depends  on  our  ability  to   organize  the  complex  and  to  do  the  unusual.”   James  Webb,  former  NASA  Administrator   @BethBeck   Open  Innova,on  Program  Manager   NASA  Office  of  the  Chief  Informa,on  Officer  
  3. 3. Space  =  Complex  +  Unusual!   Space  Sta,on:  Humanity’s  Collabora,ve  Innova,on  Experiment   @BethBeck  NASA  
  4. 4. Try  working  250  miles  high  with  bulky  gloves  @  17,500  mph!   Expedi,on  38  Spacewalker  Mike  Hopkins   @BethBeck  NASA  
  5. 5. So,  what  does  collabora,on  look  like?   Crescent  Moon  +  Earth  Exp  38  Astronaut  Koichi  Wakata   @BethBeck  NASA  
  6. 6. The  reality  is:  collabora,on  =  CHAOS!   @BethBeck  NASA  
  7. 7. Some,mes  it  looks  like  cold,  hos,le  territory.   Crab  Nebula   @BethBeck  NASA  
  8. 8. Some,mes  we  bite  off  more  than  we  can  chew.   Jan.  30,  2014  Lunar  Transit   @BethBeck  NASA  
  9. 9. But,  it  ALWAYS  provides  a  fresh  point  of  view.   Mars  View  of  Earth  and  Moon   @BethBeck  NASA  
  10. 10. Collabora,on  is  rarely  a  direct  path.   Nile  River  from  Space  Sta,on   @BethBeck  NASA  
  11. 11. Collabora,on  has  no  form  or  set  rules.   Aurora  Australis  from  Space  Sta,on   @BethBeck  NASA  
  12. 12. Collabora,on  means  no  one  is  in  charge.   Robonaut   @BethBeck  NASA  
  13. 13. Collabora,on  may  have  you  spinning  in  circles.   Saturn   @BethBeck  NASA  
  14. 14. Collabora,on  creates  tension  +  frustra,on.   Solar  flares   @BethBeck  NASA  
  15. 15. How  do  we  align  our  collabora,on  stars?   Runaway  Kappa  Cassiopeiae  in  Milky  Way   @BethBeck  NASA  
  16. 16. Collabora,on  requires  shared  purpose  +  vision.   Space  Sta,on  Expedi,on  37   @BethBeck  NASA  
  17. 17. Collabora,on  requires  3me  and  pa3ence.   Astronaut  Don  Pejt’s  ,me-­‐lapse  portrait  of  Earth   @BethBeck  NASA  
  18. 18. Collabora,on  requires  digging  deep.   Mars  Rover  Microscopic  view  of  planet   @BethBeck  NASA  
  19. 19. Recruit  divergent  +  convergent  thinkers!   Space  Sta,on  Expedi,on  37  crew   @BethBeck  NASA  
  20. 20. Accept  uncertainty  +  instability  as  the  norm.   Orion  Nebula   @BethBeck  NASA  
  21. 21. Keep  your  eye  on  the  prize:  INNOVATION!   Orion  Nebula   @BethBeck  NASA  
  22. 22. Conflict  +  disrup,on  sets  stage  for  innova,on.     Collabora,on  creates  conflict.       Embrace  the  chaos!     Hybrid  Winged  Body  Aircram   @BethBeck  NASA  
  23. 23. Collabora,ve  chaos  can  be  awesome  to  behold.   Astronaut  Karen  Nyberg  in  Sta,on’s  Cupola   @BethBeck  NASA  
  24. 24. “If  you  want  to  go  fast,  go  alone….   …If  you  want  to  go  far,  go  TOGETHER.”  African  proverb   Our  Blue  Marble   @BethBeck  NASA  
  25. 25. NASA:  Collabora,ve  Innova,on  Communi,es  of  Prac,ce   How  can  YOU  collaborate  with  us?   Interna3onal  Space  Apps  Challenge   April  12-­‐13,  2014  @  90+  loca,ons  around  planet.     Challenges  in  five  mission  categories:     1.  asteroids,     2.  Earth  watch,     3.  human  spaceflight,     4.  robo,cs,  and     5.  space  technology.   @spaceapps   www.spaceappschallenge.org   @BethBeck   Open  Innova,on  Program  Manager   NASA  Office  of  the  Chief  Informa,on  Officer  
  26. 26. NASA:  Collabora,ve  Innova,on  Communi,es  of  Prac,ce   Background  slides:     Beth’s  PhD  research  findings   @BethBeck   Open  Innova,on  Program  Manager   NASA  Office  of  the  Chief  Informa,on  Officer  
  27. 27. NASA:  Collabora,ve  Innova,on  Communi,es  of  Prac,ce   Research  findings   Collabora,ve  Innova,on  Concepts:   Collabora9ve  prac9ce  =  cycle  of  collec,ve   ac,ons,  reac,ons,  transac,ons,  and  interac,ons   between  individuals  drawn  together  in  a  collec,ve   alliance  to  bring  about  shared  goals  or  outcomes.     Collabora9ve  innova9on  =  collec,ve  behavior  of   disrup,ve  thinkers  from  diverse  backgrounds  and   organiza,ons  who  are  drawn  together  by  a  unified   vision  or  purpose  to  bring  about  social  good.   @BethBeck   Open  Innova,on  Program  Manager   NASA  Office  of  the  Chief  Informa,on  Officer  
  28. 28. NASA:  Collabora,ve  Innova,on  Communi,es  of  Prac,ce   Research  findings   Collabora,ve  Ingredients:   Mo9va9on:  align  around  a  superordinate  goals  –   social  good,  save  the  world,  save  money,  solve   intractable  problem.   Contribu9on:  bring  intellectual  +  social  capital,   resources,  capaci,es  that  make  the  sum  beEer  than   the  parts.   Conflict:  inevitable  +  ingredient  for  divergent/ abduc,ve  thinking  to  bring  about  new  solu,ons.     @BethBeck   Open  Innova,on  Program  Manager   NASA  Office  of  the  Chief  Informa,on  Officer  
  29. 29. NASA:  Collabora,ve  Innova,on  Communi,es  of  Prac,ce   Research  findings   Conflict  in  Collabora9ve  Communi9es  =  inevitable!   Interpersonal  Conflicts   (social  psychological):   1.  Goals   2.  Methods   3.  Interpersonal  quirks   4.  Idea  ownership   5.  Unequal  recogni,on   External  conflicts     (organiza9onal  dynamics):   1.  Tradi,on  and  culture     2.  Power  (hierarchy)   3.  Resources   4.  Time   5.  Legisla,ve/regulatory     6.  Supply  and  demand   @BethBeck   Open  Innova,on  Program  Manager   NASA  Office  of  the  Chief  Informa,on  Officer  
  30. 30. NASA:  Collabora,ve  Innova,on  Communi,es  of  Prac,ce   Research  findings   New  Knowledge  Crea,on  -­‐-­‐  Innova,on:   Diffusion  =  path  of  idea  adop,on.   Transla9on  =  way  an  idea  is  altered.   Transmuta9on  =  how  value  accumulates  around  an  idea.     Innova,on  occurs  at  the  point  of  disrup9on  to  what  we   “know”  -­‐-­‐  tradi,on,  status  quo,  power,  rela,onships.       At  the  point  of  impasse,  we  create  new  ways  of  understanding   to  resolve  the  conflict  –  emergent  knowledge  crea9on.   @BethBeck   Open  Innova,on  Program  Manager   NASA  Office  of  the  Chief  Informa,on  Officer  
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