Continuous Learning
Developing a Culture of Learning
– The pace of change in our market and on the web in general forces
companies to adapt fa...
Levels of learning
• 3 levels:
1. Individual
2. Team
3. Organization
f.rivain@betclicgroup.com
Continuous Learning at Individual Level
• Learning requires time and effort, as well as the decision to
want to learn.
• M...
Continuous Learning at Team Level
• Means collective individual learning: if the members
of the team acquire and share new...
Continuous Learning at Organization Level
• Comprises change of interaction patterns,
change of policies and procedures, n...
Agile : a learning laboratory
• Agile means that teams must first become skilled at
learning as a group:
– Retrospective
–...
Scaling Agile at enterprise level
• Very complicated task. Hard to achieve.
• Agile teams operate in a safe space for lear...
Tribal Learning: practices
• Encourage good group behavior on top of
Agile patterns to facilitate meetings and group
work:...
Tribal Learning: automatic authorization
• As a manager, you have implicit authorization
to try and change a few things ar...
Tribal Learning: tribal leadership
• Encourage and influence other groups to try your practices.
• Identify and align with...
Learning and Change
• All learning is change, and all
change is belief-change. When you
learn, you modify your beliefs.
• ...
The learning cycle
• For instance:
– Agile holds 4 core
values, underlined by
12 principles.
– Those generate
actions and ...
HOW TO CONTRIBUTE TO A CULTURE
OF CONTINUOUS LEARNING
f.rivain@betclicgroup.com
Be Purposeful / Announce your intent
 State your purpose early and often. Make it easy
for those who follow you to unders...
Facilitate and Game Your Meetings
 Optimize the meeting process, by
guiding the members to share and
achieve a common goa...
Examine Your Norms
 Normal is what you willingly tolerate. Examine
your norms, because what you tolerate is a
minimal lev...
Be Punctual
 Punctuality associates with focus,
commitment, and respect; these
in turn associate with individual
and grou...
Conduct Frequent Experiments
 Frequent experimentation means frequent
learning. Make learning into a game, by
scheduling ...
Manage Visually / Be Playful
 Use visual artifacts to convey messages and
influence thoughts and perception.
 Play games...
Inspect Frequently / Pay Explicit Attention
 Use iteration and frequent inspection to make a
game of change. Inspect and ...
Get Coached
 Coaching helps the learning process and is a best
practice. A coach will see what you do not and
cannot.
f.r...
Understanding Delays
• Delays in achieving good
results are common.
• Good steps taken today
usually do not have an
immedi...
Bad Moves Make You Better, Then MUCH Worse
• Example: adding more
people to a late project.
• So use practices that
produc...
Values
1. Serve Others
2. Be Purposeful
3. Communicate Honestly with Respect
4. Create Relationships
5. Increase Learning
...
CONCRETE IDEAS FOR A CONTINUOUS
LEARNING IT ORGANIZATION
f.rivain@betclicgroup.com
Mini-training cycle
• 30 min weekly: 20 min presentation + 10 min question.
• Any speaker, any topic.
• Raise team awarene...
Blogs
• Internal
o Share, Communicate, Serve Others.
o Increase Learning
• External
o Promote Betclic IT team, Motivate, h...
Conferences
Be a speaker or participate to
a conference.
• Learn and discover
• Meet other people. Create
relationships.
•...
Hack Days / Innovation Days
Take some time off to make a break and innovate:
– Take 1 day to build prototypes, demo them, ...
Monthly Lab Days
Regularly organize days where developers are
allowed to do other stuff (IT intelligence,
training, clean ...
Bug Fixing Day
Organize a one-day contest where all
developers try and fix as many bugs as possible.
Reward the best bug f...
Developer Exchange Program
Switch developers between teams or companies
to share and learn.
• Discover and learn other pra...
Pair and Mob Programming
• Pair Programming is 2 developers working together: either for
mentoring, or between peers on a ...
Code Dojos & Coding Katas
• Train your programming skills with small
exercises, challenge your abilities and
encourage to ...
Brown-Bag Lunches
• Invite an external expert to come and speak to
the team (and offer him lunch).
• Another opportunity t...
Ciné-Goûter / Watching tech videos at tea time
• Watching together and commenting a video
from a conference.
• Drinks and ...
IT intelligence
Take some time to review state-of-the-art blogs and
articles, based on your interests and learning domains...
External projects
Encourage senior dev to participate in external projects:
– http://www.codeplex.com/
– https://github.co...
Programming and Logic Puzzles
• To tickle the brain and challenge your
logical/mathematical/programming skills
– http://pr...
Play & Learn
Make IT fun: set up avatars, trophies,
points…
– Game what you do: coding, meetings,
learning…
– http://www.p...
References
• The Culture Game, Dan Mezick
• http://www.exforsys.com/career-
center/performance-development/importance-of-
...
Find out more
• On https://techblog.betclicgroup.com/
About Us
• Betclic Everest Group, one of the world leaders in online
gaming, has a unique portfolio comprising various
com...
We want our Sports betting, Poker, Horse racing and
Casino & Games brands to be easy to use for every
gamer around the wor...
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Continuous Learning (updated June 2015, with more examples of learning practices)

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Evangelization on the importance of having a culture of continuous learning: first a bit of theory on learning, practices around the culture of learning, then examples of concrete initiatives to support that

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Continuous Learning (updated June 2015, with more examples of learning practices)

  1. 1. Continuous Learning
  2. 2. Developing a Culture of Learning – The pace of change in our market and on the web in general forces companies to adapt fast. To be adaptive as an organization, that organization must intentionally engage in Continuous Learning. – When you learn as a team, you become more adaptable and achieve much better results, especially when the pace of change is fast. Teams that learn quickly are more adaptive than teams that don't. Adaptive teams are teams that can get better results, by rapid response to change. f.rivain@betclicgroup.com
  3. 3. Levels of learning • 3 levels: 1. Individual 2. Team 3. Organization f.rivain@betclicgroup.com
  4. 4. Continuous Learning at Individual Level • Learning requires time and effort, as well as the decision to want to learn. • Make individuals understand the value of continuous learning, and how it will not only help the organization, but most importantly, it will be a great benefit to the learner as well. • Examples: trainings, coaching and mentoring, seminars and workshops, also through actual application and practice of skills and knowledge f.rivain@betclicgroup.com
  5. 5. Continuous Learning at Team Level • Means collective individual learning: if the members of the team acquire and share new knowledge and information, then team learning takes place. • Involves a set of learning processes that support and aid team performance • Examples: reflections, feedback, experimentation, group discussions, and Q&A sessions. f.rivain@betclicgroup.com
  6. 6. Continuous Learning at Organization Level • Comprises change of interaction patterns, change of policies and procedures, new culture and new innovations. • Example: feedback from the employees themselves, from clients, and from customers. Getting comments and ideas. f.rivain@betclicgroup.com
  7. 7. Agile : a learning laboratory • Agile means that teams must first become skilled at learning as a group: – Retrospective – Auto-organization: estimate, design, self-management – Safe space: safe to take risk. Experiment / trial-and-error: fail or succeed. • Agile teams are in fact small Learning Organizations. f.rivain@betclicgroup.com
  8. 8. Scaling Agile at enterprise level • Very complicated task. Hard to achieve. • Agile teams operate in a safe space for learning. • Creation of enterprise-wide safe space is a non-trivial problem to solve.  Tribal Learning: start below the enterprise, above the team, by Managers, for groups of 20 to 150 people. f.rivain@betclicgroup.com
  9. 9. Tribal Learning: practices • Encourage good group behavior on top of Agile patterns to facilitate meetings and group work: • paying explicit attention, • being punctual, • honoring Scrum values: Focus, Commitment, Openness, Courage, and Respect. f.rivain@betclicgroup.com
  10. 10. Tribal Learning: automatic authorization • As a manager, you have implicit authorization to try and change a few things around. • You are pre-authorized = empowered. • Leverage your formal, positional authority as a manager to direct your staff, convene meetings, and so on. Don't ask permission! • Example: change meeting rules if people are usually late. f.rivain@betclicgroup.com
  11. 11. Tribal Learning: tribal leadership • Encourage and influence other groups to try your practices. • Identify and align with other managers who share values with you. • Starting small: 1 or 2 other managers • People will begin to share values, to participate in continuous improvement and will eventually be part of the tribe. • Remember the wildfire metaphor f.rivain@betclicgroup.com
  12. 12. Learning and Change • All learning is change, and all change is belief-change. When you learn, you modify your beliefs. • People who are always learning are constantly changing their models. • They have become adept at responding and adjusting to new information and knowledge as it becomes available to them. f.rivain@betclicgroup.com
  13. 13. The learning cycle • For instance: – Agile holds 4 core values, underlined by 12 principles. – Those generate actions and results, from which we compile our experience. – Our experience changes our beliefs. f.rivain@betclicgroup.com
  14. 14. HOW TO CONTRIBUTE TO A CULTURE OF CONTINUOUS LEARNING f.rivain@betclicgroup.com
  15. 15. Be Purposeful / Announce your intent  State your purpose early and often. Make it easy for those who follow you to understand your vision, your mission and your intent.  This clarity helps everyone around you, and increases levels of group learning. f.rivain@betclicgroup.com
  16. 16. Facilitate and Game Your Meetings  Optimize the meeting process, by guiding the members to share and achieve a common goal and action plan  Make meetings fun, enjoyable, and engaging by gaming them.  Try other types of meetings, such as Open Space Meetings f.rivain@betclicgroup.com
  17. 17. Examine Your Norms  Normal is what you willingly tolerate. Examine your norms, because what you tolerate is a minimal level of what you insist on.  What you insist on is more likely to happen. Insist on norms that encourage greatness. f.rivain@betclicgroup.com
  18. 18. Be Punctual  Punctuality associates with focus, commitment, and respect; these in turn associate with individual and group greatness. The whole group cannot learn together if the whole group is not present.  Punctuality as a norm explicitly devalues lateness and tardiness. It takes openness and courage to establish punctually as a norm. f.rivain@betclicgroup.com
  19. 19. Conduct Frequent Experiments  Frequent experimentation means frequent learning. Make learning into a game, by scheduling frequent, cheap experiments. Failing cheap means learning economically. f.rivain@betclicgroup.com
  20. 20. Manage Visually / Be Playful  Use visual artifacts to convey messages and influence thoughts and perception.  Play games to get work done. Use games for simulation, work, and learning. f.rivain@betclicgroup.com
  21. 21. Inspect Frequently / Pay Explicit Attention  Use iteration and frequent inspection to make a game of change. Inspect and retrospect frequently at all levels.  Pay attention to what is working and what is not. Zoom in on details and focus on results. Discuss with the specific intent to be excellent. f.rivain@betclicgroup.com
  22. 22. Get Coached  Coaching helps the learning process and is a best practice. A coach will see what you do not and cannot. f.rivain@betclicgroup.com
  23. 23. Understanding Delays • Delays in achieving good results are common. • Good steps taken today usually do not have an immediate positive effect. The truth is that you often get worse before you get better, because of the investment period. f.rivain@betclicgroup.com
  24. 24. Bad Moves Make You Better, Then MUCH Worse • Example: adding more people to a late project. • So use practices that produce small results with low delay. • Experiment cheaply. • Avoid the tendency to backslide to old habits, even if changing is painful. f.rivain@betclicgroup.com
  25. 25. Values 1. Serve Others 2. Be Purposeful 3. Communicate Honestly with Respect 4. Create Relationships 5. Increase Learning 6. Be Open-Minded 7. Adapt to Change 8. Create Fun 9. Be Focused, Committed, and Courageous f.rivain@betclicgroup.com
  26. 26. CONCRETE IDEAS FOR A CONTINUOUS LEARNING IT ORGANIZATION f.rivain@betclicgroup.com
  27. 27. Mini-training cycle • 30 min weekly: 20 min presentation + 10 min question. • Any speaker, any topic. • Raise team awareness about continuous learning • Explore new topics with curiosity • Improve communication skills by being a speaker in a safe environment f.rivain@betclicgroup.com
  28. 28. Blogs • Internal o Share, Communicate, Serve Others. o Increase Learning • External o Promote Betclic IT team, Motivate, hire, retain top engineers o Contribute to team learning and performance, by reflecting, formalizing and sharing our practices (with the peer pressure of making it public) o Atracting external contributions f.rivain@betclicgroup.com
  29. 29. Conferences Be a speaker or participate to a conference. • Learn and discover • Meet other people. Create relationships. • Open your horizon • Share your knowledge and experience f.rivain@betclicgroup.com
  30. 30. Hack Days / Innovation Days Take some time off to make a break and innovate: – Take 1 day to build prototypes, demo them, vote for the best and reward the best team, follow up to put in production the best ones. • Be creative • Work with other developers and with business teams • Learn and have fun f.rivain@betclicgroup.com
  31. 31. Monthly Lab Days Regularly organize days where developers are allowed to do other stuff (IT intelligence, training, clean up code, prototype, code for external projects, write blog articles…) – Agenda for each person to be explicit. • Auto-learning f.rivain@betclicgroup.com
  32. 32. Bug Fixing Day Organize a one-day contest where all developers try and fix as many bugs as possible. Reward the best bug fixers. • Have fun and be productive together. • Reduce bug count. f.rivain@betclicgroup.com
  33. 33. Developer Exchange Program Switch developers between teams or companies to share and learn. • Discover and learn other practices • Be open-minded • Create relationships f.rivain@betclicgroup.com
  34. 34. Pair and Mob Programming • Pair Programming is 2 developers working together: either for mentoring, or between peers on a complex topic. • Mob Programming: is an extension to a whole team to collectively train the team to a new technology or architecture. – http://mobprogramming.org/ – https://techblog.betclicgroup.com/2014/09/03/weve-done-a-3-days-mob- programming-at-betclic/ – https://techblog.betclicgroup.com/2014/09/23/mob-programming-angularjs-dojo/ f.rivain@betclicgroup.com
  35. 35. Code Dojos & Coding Katas • Train your programming skills with small exercises, challenge your abilities and encourage to find multiple approaches. – Play with code without fearing any consequences! Also discover & learn new methods, areas, algorithms, languages, libraries ... • https://techblog.betclicgroup.com/2015/04/29/coding-dojo-the-fruit-shop/ • https://github.com/Betclic/CodingDojo-Katas • http://codingkata.net/ • http://www.cyber-dojo.com/ • http://www.codechef.com/f.rivain@betclicgroup.com
  36. 36. Brown-Bag Lunches • Invite an external expert to come and speak to the team (and offer him lunch). • Another opportunity to learn, from the experts. • http://www.brownbaglunch.fr/ • https://techblog.betclicgroup.com/2014/10/10/bbl-an-introduction-to-f-by-pierre-irrmann/ • https://techblog.betclicgroup.com/2014/05/12/bbl-code-refactoring-by-david-gageot/ • https://techblog.betclicgroup.com/2014/04/08/bbl-on-xamarin/ f.rivain@betclicgroup.com
  37. 37. Ciné-Goûter / Watching tech videos at tea time • Watching together and commenting a video from a conference. • Drinks and cookies. • We usually do it during Lab Days. f.rivain@betclicgroup.com
  38. 38. IT intelligence Take some time to review state-of-the-art blogs and articles, based on your interests and learning domains. – Build your own RSS library of feeds – Use twitter as input – Share with others on the blog. • Auto-learning f.rivain@betclicgroup.com
  39. 39. External projects Encourage senior dev to participate in external projects: – http://www.codeplex.com/ – https://github.com/explore – http://sourceforge.net/blog/potm/ Open-Source your internal tools. • Learning with others • Practice other areas of coding • « Peer pressure » on code cleanup f.rivain@betclicgroup.com
  40. 40. Programming and Logic Puzzles • To tickle the brain and challenge your logical/mathematical/programming skills – http://programmingpraxis.com/ – http://projecteuler.net/ – http://www.topcoder.com/tc – http://www.pythonchallenge.com/ – http://rubyquiz.com/ – http://uva.onlinejudge.org/ – http://www.spoj.pl/ – http://code.google.com/codejam/contests.html – http://www.ocf.berkeley.edu/~wwu/riddles/intro.shtml f.rivain@betclicgroup.com
  41. 41. Play & Learn Make IT fun: set up avatars, trophies, points… – Game what you do: coding, meetings, learning… – http://www.playmaking.org/ – http://fr.slideshare.net/portiatung/the -powerofplay36 • People learn better while having fun • Create relationships • Create fun f.rivain@betclicgroup.com
  42. 42. References • The Culture Game, Dan Mezick • http://www.exforsys.com/career- center/performance-development/importance-of- continuous-learning.html • http://adulted.about.com/od/onthejobtraining/p/ whatsinitforyou.htm • http://managementhelp.org/blogs/training-and- development/2011/06/06/how-many-steps-to- continuous-learning-none/ • Tribes & Chapters (Agile at Spotify): https://dl.dropbox.com/u/1018963/Articles/Spotif yScaling.pdf f.rivain@betclicgroup.com
  43. 43. Find out more • On https://techblog.betclicgroup.com/
  44. 44. About Us • Betclic Everest Group, one of the world leaders in online gaming, has a unique portfolio comprising various complementary international brands: Betclic, Everest Poker/Casino, Bet-at-home, Expekt, Imperial Casino, Monte- Carlo Casino… • Through our brands, Betclic Everest Group places expertise, technological know-how and security at the heart of our strategy to deliver an on-line gaming offer attuned to the passion of our players. We want our brands to be easy to use for every gamer around the world. We’re building our company to make that happen. • Active in 100 countries with more than 12 million customers worldwide, the Group is committed to promoting secure and responsible gaming and is a member of several international professional associations including the EGBA (European Gaming and Betting Association) and the ESSA (European Sports Security Association).
  45. 45. We want our Sports betting, Poker, Horse racing and Casino & Games brands to be easy to use for every gamer around the world. Code with us to make that happen. Look at all the challenges we offer HERE Check our Employer Page Follow us on LinkedIn WE’RE HIRING !

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