Great Place To Work®                                                                                     Conference       ...
                  Copyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
Employee LandscapeCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
RECOGNIZED AMONG THE:               Top 10 Companies to work for in India               The Top 100 Companies to work fo...
Qualcomm’s Design for Success                                                  Identifying &             Maintaining a    ...
Key Values : Innovate – Execute - PartnerCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
CEO Speak…..          “                                                                            “                    Qu...
Qualcomm’s Design for Success                                                                      Todays Interns are tom...
Today’s Interns are Tomorrow’s Employees                                                            •                     ...
Integration of New Employees at Qualcomm                                                                           is a fu...
Integration of New Employees at Qualcomm                                                             •                    ...
Interns’ SpeakCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
Engaging employees in the first 6 Months                            Employee Perception                           100     ...
Qualcomm’s Design for Success                                                                              Developing Peo...
Building a Talent Pipeline: a Key Business driver           Growth depends upon continuous supply of qualified, ready lead...
Developing People @ Qualcomm     Continuous and structured learning at all levels     Leadership Development Programs : Tw...
Emerging Leader Program Framework       This program takes participants through a dynamic blended learning       experienc...
Emerging Leader Program FrameworkCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
Qualcomm Management & Leadership Development Track                                               Individual       Role    ...
Qualcomm’s Design for Success                        Attracting &                     Maintaining a                       ...
Enabling & Nurturing Innovation            •            •                                                              tec...
Enabling & Nurturing Innovation               is an annual competition that encourages employee     teams to submit their ...
Enabling & Nurturing Innovation      Patent Recognition Awards:                          Each inventor is eligible for a P...
Qualcomm’s Design for Success                                                                           Maintaining a     ...
Q-Life - Building a DNA of Engagement     Qlife Qualcomm’s work-life effectiveness initiative, is designed to    help empl...
The Qlife – Building a DNA of Engagement!                                                           EAP - Employee Assista...
Achievements & Key Messages           A highly engaged and motivated workforce           Sustained Leadership position i...
Global Headquarters                                       India Office                                           Join the ...
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Qualcomm- Case Study presentation, Mumbai August 2012

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Qualcomm- Case Study presentation, Mumbai August 2012

  1. 1. Great Place To Work® Conference Case Study:QualcommCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  2. 2.    Copyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  3. 3. Employee LandscapeCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  4. 4. RECOGNIZED AMONG THE:  Top 10 Companies to work for in India  The Top 100 Companies to work for in America  The 25 Best Companies to work for in CanadaCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  5. 5. Qualcomm’s Design for Success Identifying & Maintaining a Managing the Right Competitive Edge Talent in Business Building a DNA of Enabling and Engagement Nurturing InnovationCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  6. 6. Key Values : Innovate – Execute - PartnerCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  7. 7. CEO Speak….. “ “ Qualcomm was built on a passion for excellence, and a profound respect for our employees and their contributions to our success. At our core is the power of ideas and the people behind them. - Dr. Paul E. Jacobs, Chairman & CEO, QualcommCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  8. 8. Qualcomm’s Design for Success  Todays Interns are tomorrow’s Employees Identifying &  New2Q” New Employee Experience Managing the Right TalentCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  9. 9. Today’s Interns are Tomorrow’s Employees • • • • • •Copyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  10. 10. Integration of New Employees at Qualcomm is a full one-year on boarding program that is divided in 3 phases • o o o • o o • o oCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  11. 11. Integration of New Employees at Qualcomm • o • o • oCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  12. 12. Interns’ SpeakCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  13. 13. Engaging employees in the first 6 Months Employee Perception 100 89 80 70 60 Qualcomm 40 Other than Top 50 20 0 Qualcomm Other than Top 50Copyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  14. 14. Qualcomm’s Design for Success  Developing People & Technology  Leadership development Programs Attracting & Maintaining a Managing the Competitive Right Edge in BusinessCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  15. 15. Building a Talent Pipeline: a Key Business driver Growth depends upon continuous supply of qualified, ready leaders New business models call for increased depth, breadth and diversity of leadership and Technical talent Increased organization complexity drives a need for improved visibility to key talent groups/skill sets Opportunities for development drives employee engagement and retentionCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  16. 16. Developing People @ Qualcomm Continuous and structured learning at all levels Leadership Development Programs : Two fold philosophy - Develop globally relevant programs that continue to enhance capabilities and culture - Customize these programs and resources to meet local needs in India. The four Leadership Dimensions : Collaborate: Work across the organization to build inclusive solutions. Lead: Work within Qualcomm to ensure success. Question: Innovate and take risks to push boundaries. Act: Make decisions and execute flawlessly.Copyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  17. 17. Emerging Leader Program Framework This program takes participants through a dynamic blended learning experience over the span of 12 weeks and includes: • A 180-degree assessment (self and manager ratings) • Day and a half classroom session • Four one- to two-hour virtual meetings • One-on-one sessions with their manager • Learning partner meetings • Online learning components • Learning community websiteCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  18. 18. Emerging Leader Program FrameworkCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  19. 19. Qualcomm Management & Leadership Development Track Individual Role Manager Senior Manager Director & Above Contributor Flagship Programs Emerging Management Skills Leadership Exec Leadership Program (MSP) Essentials Leader Program Excellence • New Managers to role • Top performing or • Individual or QC with 0-3 years • Sr. Managers or high potential contributors with experience Managers that Directors/ Sr. Directors no direct reports have taken MSP Leadership 2011 for Executives Additional Learning Opportunities Leading Technical Professionals Executive Insights Leadership 2011 for Managers Leaders Teaching Leaders Managing Successfully@ Qualcomm Harvard ManageMentor Ninth House Online ContentCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  20. 20. Qualcomm’s Design for Success Attracting & Maintaining a Managing the Competitive Right Edge in Business Enabling and Nurturing Innovation  Q Innovation Tech Association (QiTA) Leadership development Programs  Qualcomm Innovation Network (QIN)  QIN Venture Fest (QVF)  Patent recognition AwardsCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  21. 21. Enabling & Nurturing Innovation • • technology forum meets monthly to :  Encourage participation in events such as QVF, QBUZZ,QIN, etc.  Scope out opportunities for innovation in work areas  Support and Review IDF (Invention Disclosure Form) and other new ideas  Act as a bridge between Qualcomm Hyderabad and QIN/Patent TeamCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  22. 22. Enabling & Nurturing Innovation is an annual competition that encourages employee teams to submit their ideas for new products, services or businesses. Solicits 200 business ideas annually. Success stories include Zeebo, the low-cost, wireless-enabled gaming console & Blur, the augmented reality initiative now in development. India’s annual Innovation & Technology event aimed to spur innovation.Copyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  23. 23. Enabling & Nurturing Innovation Patent Recognition Awards: Each inventor is eligible for a Patent Application Filing Award of up to $1,500 upon filing of an application and a Patent Issuance Award of up to $1,500 upon issuance of the patent. An inventor is also awarded a plaque commemorating the patent issuance. Qualcomm Patent Wall : at the headquarters houses around 1400 patents. Qualcomm India employees filed 203 patents and 86 patents have been granted.Copyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  24. 24. Qualcomm’s Design for Success Maintaining a Attracting & Competitive Managing the Edge in Right Business Building a Enabling and  The Q Life ! DNA of Nurturing Engagement InnovationCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  25. 25. Q-Life - Building a DNA of Engagement Qlife Qualcomm’s work-life effectiveness initiative, is designed to help employees manage their busy lives at work, at home and in the community. Q Clubs opportunity to share their personal, educational and recreational interests Q Cares Corporate volunteerism program for community learning opportunitiesCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  26. 26. The Qlife – Building a DNA of Engagement! EAP - Employee Assistance Program counseling, workshops. Healthy Life Get healthy. Stay health - on-site and on-line fitness and health education programs. Leisure Life Tournaments., Adventure Outings. QHEL, as the title reads, stands for sports and is all about sporting events coupled with fun. QC Daily News In addition to the QLife website, QC Daily News promotes Qlife work/life balance programs on a regular basis.Copyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  27. 27. Achievements & Key Messages  A highly engaged and motivated workforce  Sustained Leadership position in business  Annualized attrition down to 5.3% in FY’12 from 9.8 % in FY’11  Be Flexible, Open & Transparent  Embrace change with a continued focus on building organization capabilityCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved
  28. 28. Global Headquarters India Office Join the conversationCopyright ©2012 Great Place To Work® Institute, Inc. All rights reserved greatplacetowork.in
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