Putting conversations into processes

1,606 views
1,466 views

Published on

My presentation at the International Forum on Enterprise 2.0 in Milan -June 2010

Published in: Business, Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,606
On SlideShare
0
From Embeds
0
Number of Embeds
163
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
















































  • Putting conversations into processes

    1. 1. Bringing conversations into processes to get the most out of your human capital International Forum on Enterprise 2.0 June 9-10th - Milan
    2. 2. Bertrand Duperrin Web Industry HR &Management Consulting Enterprise Social Software «Enterprise 2.0 consulting» (?) http://www.netxmodernity.com http://www.duperrin.com http://www.twitter.com/nextmo http://www.duperrin.com/english http://www.twitter.com/bduperrin
    3. 3. Hello Italia Hello Milan
    4. 4. Hello Italia Hello Milan
    5. 5. Why human capital is more important than ever ? Why Enterprise 2.0 is seen as a solution ? Why organization and HR struggle to deal with that ? How to fix it ?
    6. 6. HC ? = cost = resource = asset
    7. 7. The nature of work has changed
    8. 8. Yesterday : intelligence and knowlegde were used to build systems anyone could run
    9. 9. Now they have to be used to solve problems to make systems work
    10. 10. When old methods and tools are applied to a new context....
    11. 11. Problem solving needs knowledge
    12. 12. Knowledge is not a stock
    13. 13. Knowledge is incarnate and contextualized
    14. 14. ...and comes through conversations
    15. 15. Harness the Share information information capital Bring people Connect people, together information
    16. 16. I was told is was as easy as Facebook !
    17. 17. Here’s how organization designed their work flows
    18. 18. and how many traditional organizations see the «2.0 model»
    19. 19. Businesses aren’t looking for possibly find more gold, they need a gold factory Inspired by Rex Lee http://rexsthoughtspot.blogspot.com/ 2010/06/beyond-serendipity-for-enterprise-20.html
    20. 20. Privacy matters
    21. 21. Welcome to a rational skeptic world !
    22. 22. Employees don’t know how to plug «social» into business
    23. 23. How to fix it ?
    24. 24. A work-flow (& sense) driven serendipity
    25. 25. A work-flow (& sense) driven serendipity Embed social into business
    26. 26. A work-flow (& sense) driven serendipity Embed social into business Engaging without overexposing
    27. 27. A work-flow (& sense) driven serendipity Embed social into business Engaging without overexposing A basic framework for everybody
    28. 28. The traditional nature of work
    29. 29. The traditional nature of work Task 1 Task 2 Task x
    30. 30. Task 1 Task 2 Task 3 Task x
    31. 31. Share Debrief Search Task 1 Task 2 Task 3 Task x Refine/ Ask Discuss Connect
    32. 32. Social (net)working is a part of real work Share Debrief Search Task 1 Task 2 Task 3 Task x Refine/ Ask Discuss Connect that improves execution through social routine
    33. 33. Social routine
    34. 34. Social routine Starts from processes / work flows A light and easy set of background tasks Tells people what to do & when Focuses on sense and alignment Connects Business and Social tools Improves speed / scale / quality Behavioral trainings needed !
    35. 35. One more thing...
    36. 36. Did you embed conversations in your processes ?
    37. 37. Did you embed conversations in your processes ? No ?
    38. 38. So you spend millions to recruit talents et train them and you are happy to only get 20% of what they can give you in return Think about it...
    39. 39. So.. Networking or Not working ?
    40. 40. Bertrand Duperrin Web Industry HR &Management Consulting Enterprise Social Software «Enterprise 2.0 consulting» (?) http://www.netxmodernity.com http://www.duperrin.com http://www.twitter.com/nextmo http://www.duperrin.com/english http://www.twitter.com/bduperrin

    ×