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2013	  Vidquik	  Video Interaction for Business2013 vidquik
2013	  Vidquik	  TRENDSImpersonal or difficult customer interactionMajority of people prefer direct interaction vs. text c...
2013	  Vidquik	  3	  •  Increase online sales leads and revenues(Research shows up to 50% increase of online sales vs. tex...
2013	  Vidquik	  PRIMARY PRODUCT: VIDQUIK CONNECT4	  •  Easilyembeddable towebsites. Easy-to-use interface andadmin tools....
2013	  Vidquik	  5	  PRIMARY PRODUCT: VIDQUIK CONNECT•  Live togglebetweenvideo andwebconferencinginterface•  Choosebetwee...
2013	  Vidquik	  6	  •  Video chat. Oneor two-way video.Instant off option.•  Text chat,drawing tools,note taking.•  Docum...
2013	  Vidquik	  Camry PageFJcruiser PageTacoma PageCamry SalesmanFJcruiser SalesmanTacoma Salesman7	  • Intelligent routi...
2013	  Vidquik	  PRODUCTIVITY AND COST SAVINGS8	  8	  • Minimum cost of $300 to sendfield engineers to homes.• 40%+ are mi...
2013	  Vidquik	  Visit UsageScalableHigh bandwidth efficiency & costadvantage. 95% of the bandwidth used ispeer-to-peer so...
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Vidquik Connect Overview 05 2013

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Vidquik is a new web communications platform that provides easy-to-use solutions with which companies can enhance their sales and customer service experiences and efficiencies. Our core product is an embeddable web conferencing platform with a powerful intelligent routing technology to increase sales and customer service productivity. Also allows clients to tag their seats based on product, geography, and other factors. Closed beta.

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Transcript of "Vidquik Connect Overview 05 2013"

  1. 1. 2013  Vidquik  Video Interaction for Business2013 vidquik
  2. 2. 2013  Vidquik  TRENDSImpersonal or difficult customer interactionMajority of people prefer direct interaction vs. text chat or emails1.2.Increasing adoption of online video communication43% of daily internet users video chat (Pew Internet 2012). Rapid growth of consumerservices, such as Tango, Google Hangouts and Skype’s continued expansion.
  3. 3. 2013  Vidquik  3  •  Increase online sales leads and revenues(Research shows up to 50% increase of online sales vs. text chat or phone, especiallyduring “shopping cart” stage)•  Proactive sales escalation•  Improve sales/customer representatives’performance and behaviorADVANTAGES OF VIDEO ENGAGEMENT
  4. 4. 2013  Vidquik  PRIMARY PRODUCT: VIDQUIK CONNECT4  •  Easilyembeddable towebsites. Easy-to-use interface andadmin tools.•  Customizedimages andgraphics.•  Software-as-a-Service. Only acamera and webbrowser is needed.
  5. 5. 2013  Vidquik  5  PRIMARY PRODUCT: VIDQUIK CONNECT•  Live togglebetweenvideo andwebconferencinginterface•  Choosebetweenone-way andtwo-wayvideo
  6. 6. 2013  Vidquik  6  •  Video chat. Oneor two-way video.Instant off option.•  Text chat,drawing tools,note taking.•  Document sharing. Images, PDF,powerpoint, documents, and video.•  Online form creation. Optional avenue to capture user informationthrough Vidquik Connect.•  Electronic signatures. Easily and quickly close deals online.PRIMARY PRODUCT: VIDQUIK CONNECT
  7. 7. 2013  Vidquik  Camry PageFJcruiser PageTacoma PageCamry SalesmanFJcruiser SalesmanTacoma Salesman7  • Intelligent routing technology.• Ability to tag “seats” based onproduct line, geography andother factors. Can utilize IPaddress and webpage location.• Ability to connect withunknown callers. The callersdo not have to login or register tocommunicate with companyrepresentative.INTELLIGENT ROUTING
  8. 8. 2013  Vidquik  PRODUCTIVITY AND COST SAVINGS8  8  • Minimum cost of $300 to sendfield engineers to homes.• 40%+ are minor issues that didn’trequire a physical presence.• LapTop, mobile phone or tabletswith cameras can easily utilizeVidquik Connect.• Decrease of field visits by 20% forCable Co.• Average shopping cartabandonment rate is 67%• Over $10 billion lost in 2012 fromabandonment• Vidquik Connect can provide highengagement and comfort foronline shoppers• Video engagement can decreaseshopping cart abandonment andincrease online sales by up to 50%Example Deployment:Cable Co.  Example Deployment:E-commerce Site  
  9. 9. 2013  Vidquik  Visit UsageScalableHigh bandwidth efficiency & costadvantage. 95% of the bandwidth used ispeer-to-peer so it will not hostbandwidth during communication andutilize only 5% of server bandwidth.Easily DeployableSoftware-as-a-Service. Featurerich, customizable, no hardwarerequirements beyond standardcamera, no special serversBrowser-BasedNo downloads or plugins.Completely via the web.HD quality video.Intelligent RoutingAbility to tag “seats” based onproduct line, geography andother factors. Directscustomers to the appropriateteam or individual.Easy-to-useSimpler user interface.No login or registrationneeded for customers or clients.9  VIDQUIK ADVANTAGE
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