What is expected from Chief Cloud Officers?
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What is expected from Chief Cloud Officers?

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The new CxO is taking care of cloud computing for his company. Among his responsabilities: brand experience, go-to-market and business agility. What do these mean in terms of capabilities?

The new CxO is taking care of cloud computing for his company. Among his responsabilities: brand experience, go-to-market and business agility. What do these mean in terms of capabilities?

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  • Tolly report that shows that our cloud services significantly outperform Amazon Web Services, IBM and Rackspace. The performance testing specifically was focused on web/app server performance against our leading competitors Amazon, IBM and Rackspace, and the key findings of the report is that our Public CaaS services is way ahead of our competitors, highlights our superior performance, price point and fundamentally our different architecture. It builds our reputation and credibility as a leader in the cloud market, which is a highly noisy with the cluttered cloud market, and will be critical to our ability to gain traction with clients and meet our profitability goals.

What is expected from Chief Cloud Officers? What is expected from Chief Cloud Officers? Presentation Transcript

  • What is expected from Chief Cloud Officers? Bernard Paques Cloud Solution Architect, Europe - @bernard357
  • What is expected from Chief Cloud Officers? 1. User experience - Master the delivery of IT services to end users ? 2. Go to market - Accelerate the release of products and services 3. Business agility – Get the most from your eco-system © Copyright Dimension Data 16 October 2013 2
  • How far away can you be from digital consumers? “ Your time budget for user experience: - stay under 250ms to feel “fast” - stay under 1000ms to keep user attention 70ms rendering © Copyright Dimension Data 200ms (3G) 80ms (4G) 30 ms within Europe 45 ms within USA 90ms Trans-Atlantic 150ms ZA to UK 160ms Trans-Pacific 250ms UK to India 30ms processing 16 October 2013 3
  • The first thing you need is a powerful virtual data centre “The Dimension Data cloud servers showed consistently high performance across the range of resources benchmarked.” Tolly Report, July 2013 © Copyright Dimension Data 16 October 2013 4
  • The second thing you need is a global virtual private network across your virtual data centres 1 Locate your end users 2 Position servers 3 Let information flow Central servers UK NL JP US-E CN US-W Region 1 AU-E AU-W BR Region 2 ZA Any two of your VMs can interact privately, wherever they are, automatically © Copyright Dimension Data 16 October 2013 5
  • The third thing you need is end to end control of the user experience You can now integrate what CDN used to provide separately Europe • Single location application • Centralised data • Stingray cluster management Mgt • Private network between MCP • Accelerated by Steelhead • • • • • SSL and XML offload Content Compression HTTP Caching HTTP Multiplexing TCP Offload © Copyright Dimension Data US West Europe Africa Sidney Hong Kong 16 October 2013 6
  • What is expected from Chief Cloud Officers? 1. User experience - Master the delivery of IT services to end users ? 2. Go to market - Accelerate the release of products and services 3. Business agility - Get the most from your eco-system © Copyright Dimension Data 16 October 2013 7
  • How to be agile in a multi-cloud environment? Cloud 1 2 Cloud 2 Cloud 3 Multiple service abstractions © Copyright Dimension Data 16 October 2013 8
  • 9 Use APIs and third-party to build your service catalogue 1 2 Self-service provisioning Service consumption End-user Business Procurement Compound service API API API corporate catalogue © Copyright Dimension Data • Output based packages • Multi-provider wrapping • Billing reconciliation 16 October 2013 9
  • DevOps: develop and release directly in the cloud Jenkins Public Key Git + GitLAB (SCM) CloudControl API Developers Services catalog Chef Server HA Proxy JIRA GreenHopper (Scrum, Kanban) VMs Web 1 Web 2 IDS* © Copyright Dimension Data SQL master SQL slave Load Balancer 16 October 2013 10
  • 11 Self-service: APIs are of higher value than portals Service Desk Self-service DevOps integration Application integration Application Ex : video sharing or Big Data IDS* Load Balancer Web 1 VM © Copyright Dimension Data file Web 2 Large format VM SQL master Small format SQL slave 16 October 2013 11
  • What is expected from Chief Cloud Officers? 1. User experience - Master the delivery of IT services to end users ? 2. Go to market - Accelerate the release of products and services 3. Business agility - Get the most from your eco-system © Copyright Dimension Data 16 October 2013 12
  • How to industrialise IT, but preserve differentiation? - the difficult marketplace equation courtesy of © Copyright Dimension Data 16 October 2013 13
  • How to augment the reach, but contain costs? Baseline Improved costs Augmented capability Traditional Traditional Traditional Infrastructure Infrastructure Infrastructure Platform Platform Platform Software Software Software Self-managed With IaaS With managed IaaS On-Premises On-Premises On-Premisesa Service Service a Service a Service Service a Service a Service Service a Service as as a as as as a as as as a as Applications S/W Applications S/W Applications S/W Applications S/W Applications S/W Applications S/W Applications S/W Applications S/W Applications S/W Applications S/W ApplicationsApplications S/W S/W Data / DBMS Data / DBMS Data / DBMS Data / DBMS Data / DBMS Data / DBMS Data / DBMS Data / DBMS Data / DBMS Data / DBMS Data / DBMS Data / DBMS Runtime S/W Runtime S/W Runtime S/W Runtime S/W Runtime S/W Runtime S/W Runtime S/W Runtime S/WRuntime S/W Runtime S/W Runtime S/W Runtime S/W Middleware Middleware MiddlewareMiddlewareMiddleware Middleware Middleware Middleware Middleware Middleware Middleware Middleware Optimize Extend Operating System Operating System Operating System Operating System Operating System Operating System Operating System Operating System Operating System Operating System Operating System Operating System reach platform Virtualization O/S Virtualization O/S Virtualization Virtualization O/S O/S Virtualization O/S Virtualization O/S Virtualization O/S VirtualizationVirtualization O/ O/S Virtualization O/S Virtualization O/S Virtualization O/S Computing Computing Servers Servers Disk Storage Disk Storage Networks Networks Computing Computing Servers Computing Servers Computing Servers Computing Servers Computing Servers Computing Servers Computing Computing Servers Servers Computing Serve Servers Disk Storage Disk StorageDisk Storage Networks Networks Networks Disk Storage Disk Storage Disk Storage Disk Storage Networks Networks Networks Networks Disk Storage Disk Storage Disk Storage Networks Networks Networks We provide managed IaaS to support your business growth © Copyright Dimension Data 16 October 2013 14
  • How to preserve a holistic understanding of my information system, across multiple providers? Will the move to the cloud impact your security? We assess risks # risk scenarios No impact 631 risk scenarios Positive impact 513 risk scenarios Negative impact 376 risk scenarios ∆ risk value © Copyright Dimension Data 16 October 2013 15
  • How to learn from others on advanced topics? Application on Private MCP DB on Managed Hosted Environment North Instance Dev DR on Public MCP and spun up on demand QA Master Data Production Instance Prod DR SAP L1,L2 LDN AMS Santa Clara Tokyo Ashburn VA HK South Instance Cloud MCP Current Site QA Dimension Data CloudControl™ Cloud MCP Future Site Cloud Exchange (Cross-connect) Prod SAL JHB Transaction Instance SYD MEL DR on Public MCP and spun up on demand DR We are moving SAP to the cloud, and can share our own experience © Copyright Dimension Data 16 October 2013 16
  • Dimension Data wants to support your cloud ambitions: 1. We provide one seamless managed infrastructure, available world-wide 2. We integrate our services with your development and orchestration toolbox 3. We provide the levels of service that your ecosystem is expecting © Copyright Dimension Data 16 October 2013 17