• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Can Free Speech Survive The Social Media Mob?
 

Can Free Speech Survive The Social Media Mob?

on

  • 2,455 views

The disturbing trend of online mob "justice" continues to grow. Has the unprecedented power of social media made us more or less free to express ourselves? What can we learn from how social media ...

The disturbing trend of online mob "justice" continues to grow. Has the unprecedented power of social media made us more or less free to express ourselves? What can we learn from how social media handled controversies and events like the Newtown shootings, The Boston Marathon bombing and the George Zimmerman case? This entertaining and challenging talk explores these questions, providing clarity and advice on how media experts and ordinary citizens can make a difference.

Statistics

Views

Total Views
2,455
Views on SlideShare
1,181
Embed Views
1,274

Actions

Likes
4
Downloads
7
Comments
0

14 Embeds 1,274

http://scottberkun.com 648
http://feedly.com 435
http://newsblur.com 49
http://digg.com 41
http://www.newsblur.com 40
http://www.feedspot.com 28
http://feedreader.com 10
http://www.inoreader.com 9
http://inoreader.com 4
http://reader.aol.com 4
http://silverreader.com 3
https://www.rebelmouse.com 1
http://xianguo.com 1
https://www.commafeed.com 1
More...

Accessibility

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Can Free Speech Survive The Social Media Mob? Can Free Speech Survive The Social Media Mob? Presentation Transcript

    • Can Free Speech Survive The Social Media Mob? Scott Berkun @berkun / scottberkun.com #SMSCSEA, at Seattle City Hall, 1/22/14 Thursday, January 23, 14
    • Image from The Virgin Queen, BBC 2005, Part 1 Thursday, January 23, 14
    • "...an immoral union, an uneven yoking of the clean ox to the unclean ass, a thing forbidden in the law." - John Stubbs From his pamphlet titled: The Discovery of a Gaping Gulf whereunto England is like to be swallowed by another French Marriage, if the Lord forbid not the banns, by letting her Majesty see the sin and punishment thereof (1579). Thursday, January 23, 14
    • Thursday, January 23, 14
    • Q: Can Free Speech Survive The Social Media Mob? Thursday, January 23, 14
    • YES. Thursday, January 23, 14
    • If you are willing to pay the price no one can stop you from speaking or acting freely Thursday, January 23, 14
    • Writers in Exile / Anonymous • • • • • • • • Thursday, January 23, 14 Thomas Paine, (Common Sense) A John Adams, Henry Adams, Benjamin Franklin A Hemingway (Sun Also Rises) E Voltaire (Various) E Einstein, (Manhattan Project Letter) E Oscar Wilde, (Importance of Being Ernest) E Victor Hugo, (Les Miserables) E Dante (The Divine Comedy) E
    • 6 questions 1. How has new media changed access to expression? 2. How has this made things better? 3. How has this made things worse? 4. What new challenges are we facing? (and what can we learn from how we adjusted to previous media innovations?) 5. What implications does all this have for individuals? 6. What implications does all this have for leaders, corporations and governments? Thursday, January 23, 14
    • First Amendment Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances. (45 / ~5000 words in entire Constitution) Thursday, January 23, 14
    • Who is in charge? WE ARE! Thursday, January 23, 14
    • Then why does it suck? Because WE’RE CRAZY. Thursday, January 23, 14
    • Examples of human failings • • • • • We behave emotionally but judge others rationally • Religious factionalism, double standards, memories of convenience, egoism • • We are lazy as most of you probably skipped down here We complain about trash media, but are addicted to it We mostly preach about practicing what we preach Are easily offended yet surprised by outrage of others We have dain bramage: cognitive biases, memory is a hack, the amygdala runs the show Columbus was an asshole (why does he still have a holiday?) Thursday, January 23, 14
    • Romanticized history of human nature: U.S. 1800 election • Jefferson's camp accused President Adams of having a "hideous hermaphroditical character, which has neither the force and firmness of a man, nor the gentleness and sensibility of a woman." • Adams' men called Vice President Jefferson "a mean-spirited, low-lived fellow, the son of a half-breed Indian squaw, sired by a Virginia mulatto father." http://www.cnn.com/2008/LIVING/wayoflife/08/22/mf.campaign.slurs.slogans/ Thursday, January 23, 14
    • Thursday, January 23, 14
    • YELLOW JOURNALISM a type of journalism that presents little or no legitimate well-researched news and instead uses eye-catching headlines to sell more newspapers. Techniques may include exaggerations of news events, scandal-mongering, or sensationalism [Source:Wikipedia] Thursday, January 23, 14
    • YELLOW TWEETING a type of social media that presents little or no legitimate well-researched news and instead uses eye-catching headlines to gain more traffic: techniques may include exaggerations of news events, scandal-mongering, or sensationalism Thursday, January 23, 14
    • Thursday, January 23, 14
    • Thursday, January 23, 14
    • Thursday, January 23, 14
    • Misinformation lives on forever, fueled by our desire for efficiency Thursday, January 23, 14
    • We rarely check sources, provide references, or verify facts, a fundamental process of protecting against misinformation Thursday, January 23, 14
    • Be the change you wish to see in the world. – Gandhi (?) Thursday, January 23, 14
    • “Be yourself; everyone else is already taken.” – Misattributed Oscar Wilde “Be the change you wish to see in the world.” – Misattributed to Mahatma Gandhi   “Don’t cry because it’s over, smile because it happened.” – Misattributed Dr. Seuss Thursday, January 23, 14
    • Thursday, January 23, 14
    • Advocacy & Confirmation Bias Story that fits agenda Story that fits agenda Story that fits? Story that fits agenda Story that fits agenda Story that fits agenda Thursday, January 23, 14 “is there a way to tell a the story or omit facts so that it does fit?”
    • Challenge our own biases: How might I be getting this wrong? Thursday, January 23, 14
    • Thursday, January 23, 14
    • To say “RT is not an endorsement” means you don’t understand what the word endorsement means Thursday, January 23, 14
    • Thursday, January 23, 14
    • Levels of endorsement • • “I read it and think it is good” • “This is horrible and disgusting but important for you to see anyway” • “I’m guessing it’s worthy by the title even though I know titles are generally misleading but I’m sharing it with you anyway” (WTF?) • “I’m not spreading this” (This is the only one that’s not an endorsement of any kind) “I read it and find it interesting in some fashion even if I disagree with some or all of it” Thursday, January 23, 14
    • More accurate profile disclaimers “I RT things I have not read” “I RT some things I don’t agree with” “I am an attention manwhore who shares any trash that will get me more followers” Thursday, January 23, 14
    • Case Studies Thursday, January 23, 14
    • AIDS joke Text Text Text Text Thursday, January 23, 14
    • Donglegate Thursday, January 23, 14
    • Thursday, January 23, 14
    • Newtown shootings http://publiceditor.blogs.nytimes.com/2012/12/17/errors-in-newtown-shootings-coverage-reflect-growing-pressures/ Thursday, January 23, 14
    • Thursday, January 23, 14
    • Thursday, January 23, 14
    • Thursday, January 23, 14
    • Thursday, January 23, 14
    • Zimmerman / Martin case Thursday, January 23, 14
    • Boston marathon Bombing http://blog.reddit.com/2013/04/reflections-on-recent-boston-crisis.html Thursday, January 23, 14
    • “Around 7pm on Thursday night, social media sites like Twitter and Reddit lit up with a sensational rumor: that Sunil Tripathi, a student who had vanished weeks ago, was one of the suspects accused of bombing the Boston Marathon... Sunil's sister Sangeeta Tripathi said in an interview yesterday. "Those night hours were horrible.” http://www.independent.co.uk/news/world/americas/boston-marathon-bombings-how-twitter-and-reddit-got-it-wrong-8581167.html Thursday, January 23, 14
    • #amazonfail http://www.shirky.com/weblog/2009/04/the-failure-of-amazonfail/ Thursday, January 23, 14
    • Post on personal FB page Thursday, January 23, 14
    • Fire Lyndsey Stone FB page Thursday, January 23, 14
    • There is long history of attack cartooning of public figures Thursday, January 23, 14
    • Thursday, January 23, 14
    • Thursday, January 23, 14
    • Thursday, January 23, 14
    • What’s new is ordinary citizens who publish sometimes enter the public sphere unintentionally Thursday, January 23, 14
    • Quick summary of case studies* Example Poster Initial Target AIDS joke Threatened, apologized, fired N/A Donglegate Threatened, site hacked, fired Fired (1/2) & Apologized Boston Correction wrongly harassed Newtown Correction wrongly harassed Spike Lee Apologized wrongly harassed #amazonfail Apologized Apologized Silence & Respect Apologized, Fired N/A *Each of these cases is complex and this chart only serves as a brief introduction Thursday, January 23, 14
    • 1. How has new media changed access? • Unprecedented speed and access = fast, free publishing of anything from anywhere • • • An idealist’s dream: we can see everyone! Thursday, January 23, 14 A cynics nightmare: we can see everyone! Anyone who publishes can become a media target
    • Freedom of speech works both ways. If you publish you will possibly be criticized by people who: • Know nothing about you • Have an opposing agenda • Will take your work out of context • Are not very smart • Are not very nice • And make unfair arguments Thursday, January 23, 14
    • Welcome to your species! Thursday, January 23, 14
    • 2./3. How is it better and worse? Thursday, January 23, 14
    • Technology is amoral: no tool cares what you use it for Thursday, January 23, 14
    • More people can share more ___ things faster (good, bad, mean, friendly, genuine, helpful, offensive, safe, provocative...) Thursday, January 23, 14
    • “Mob mentality” or community? • • • When part of a group people lose self-awareness. • People feel anonymous within a large group, defusing natural sense of responsibility and accountability Thursday, January 23, 14 Being in a group heightens emotional states Behaviors normally believed to be unacceptable become acceptable when within a group performing them
    • The line is crossed when... • Threats are made (violence) • Efforts are made to suppress the free speech of others (Donglegate) • It’s unamerican to want to take away another American’s right to speak Thursday, January 23, 14
    • Thursday, January 23, 14
    • Thursday, January 23, 14
    • Advocacy & Confirmation Bias Story that fits agenda Story that fits agenda Story that fits? Story that fits agenda Story that fits agenda Story that fits agenda Thursday, January 23, 14 “is there a way to tell the story or omit facts so that it does fit?”
    • 4. What new challenges are we facing? • • • • Thursday, January 23, 14 They’re old challenges rediscovered More of us are exposed to them Children have more tech savvy than their parents It’s not a technological problem (will we ever learn this?)
    • 4. What new challenges are we facing? • We can be exposed to threats from people we’ve never met • Public figures have always had hate mail, but now ordinary citizens are exposed • Most people don’t realize threats are exceptions to free speech: http://en.wikipedia.org/wiki/ United_States_free_speech_exceptions Thursday, January 23, 14
    • 5. Implications for you • • • • • • Thursday, January 23, 14 Read what you RT / Share Ask “what is the source?” Don’t tweet and run No drunk tweeting Prepare to be taken out of context The law always trails society (by design!)
    • We are empowered but unaware of the consequences • Being taken out of context (This comes with the territory if you publish anything anywhere) • Skimming / Blind RT contributes to poor context (Arguably Twitter itself too) • Casual vs. Formal: publishing has different implications when consumed by public at large Thursday, January 23, 14
    • Thursday, January 23, 14
    • Thursday, January 23, 14
    • 6. Implications for organizations • It’d be nice, for once, for a company to stand behind an employee • But organizations are not obligated to protect free speech • Define clear policy on distinguishing the personal from the professional (enforcing is another matter) Thursday, January 23, 14
    • References, pt 1 • The Next Civil Rights Issue: Why Women Aren't Welcome on the Internet - Pacific Standard: The Science of Society • • • U.S. court says 'Liking' something on Facebook is free speech - CNN.com • • • • • • • Natasha Leggero's Stunning 'Not Sorry' Response Over Controversial Pearl Harbor Joke • • Fired Over Facebook: 13 Posts That Got People CANNED Thursday, January 23, 14 The War Over Free Speech, Harassment, and Trolls Hits Another Social-Media Site | Mother Jones Be careful what you post: Social media and freedom of speech | | Campbell Law ObserverCampbell Law Observer Don't Ignore the Trolls. Feed Them Until They Explode. Bill Keller's Column on Cancer: A Reaction : The New Yorker Guardian Deletes Column About a Cancer Patient - NYTimes.com Dear Bill Keller: I Have Cancer. Is That OK? The problem with retweets & how journalists can solve it | Poynter. Lindsey Stone: Woman Fired For Posting Facebook Photo of Her Flipping off Tomb of Unknown Soldier | BostInno Fired Over Twitter: 13 Tweets That Got People CANNED
    • References, pt 2 • • • • • • • • www.ca6.uscourts.gov/opinions.pdf/12a0286p-06.pdf • Judge: Prosecution of Online Critic Under Anti-Stalking Law Is Unconstitutional | Electronic Frontier Foundation • Court Finds Juvenile Delinquent Based on Allegedly Offensive Instant Messages — In re Alex C. | Technology & Marketing Law Blog • • • Washington State 'Cyberstalking' Case Based on Unconstitutional Law | Electronic Frontier Foundation Thursday, January 23, 14 Carpet Bombing: How One Business Is Trying to Get Rid of Bad Reviews - NYTimes.com Teen in jail for months over 'sarcastic' Facebook threat - CNN.com Threats, abuse part of ‘online life’ for women | Toronto Star Twitter harassment case lands in Toronto court - Toronto - CBC News Woman testifies at alleged Twitter harasser’s trial | 680News Dennis Markuze - RationalWiki Facebook Posting That Someone Has Herpes Is Criminal Harassment–Pennsylvania v. Cox | Technology & Marketing Law Blog People still don't understand social media behavior affects jobs | Digital Trends Free Speech Does Not Include The Right to Be Free of Criticism | Popehat
    • Image credits / References • Graffiti wall (title slide), http://www.flickr.com/photos/shankbone/ 4955978850/ • Stubb’s hand, http://www.allposters.com/-sp/Stubbs-Has-His-Hand-CutOff-1521-Posters_i7686190_.htm • • • Finger in pond / ripples, http://www.flickr.com/photos/adge/526869934/ • Paint the Town Red, http://en.wikipedia.org/wiki/File:%22I %27ll_paint_the_town_red%22,_political_cartoon,_1885.jpg • King Arthur sword, http://upload.wikimedia.org/wikipedia/commons/0/03/ The_Boy_s_King_Arthur-74.jpg • Mob behavior explained: http://healthpsychologyconsultancy.wordpress.com/ 2011/08/09/the-psychology-of-the-mob-mentality/ Thursday, January 23, 14 Lyin‘ King http://politicalhumor.about.com/library/blclintonlyinking.htm Join or Die http://en.wikipedia.org/wiki/File:Benjamin_Franklin__Join_or_Die.jpg
    • Thank You. Questions? Scott Berkun @berkun / scottberkun.com Thursday, January 23, 14