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The Emergence of 
Positive Technology: 
Potential Applications 
Prof. Giuseppe Riva, Ph.D. 
Università Cattolica del Sacro 
Cuore, Milan, Italy 
www.giusepperiva.com
Keynote Speaker 
VALENCIA, ISRII 2014 
2 
Giuseppe Riva, Ph.D. 
Università Cattolica del Sacro Cuore, Milan, Italyc 
- Professor of General Psychology 
- Director of the Applied Technology for Neuro- 
Psychology Lab. 
- European Editor of the scientific journal 
“Cyberpsychology Behavior and Social 
Networking” 
- President of the International Association of 
CyberPsychology, Training, and Rehabilitation – 
iActor - http://iactor.ning.com/ 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
Professional Skills 
Clinical Psychology 
66% 
Cognitive Psychology 
83% 
Technological Development 
51% 
Ergonomics and Usability 
72% 
WWW.GIUSEPPERIVA.COM 
Open 
Call 
for 
Papers 
h/p://www.interac7vemediains7tute.com/cypsy20/ 
Impact 
Factor: 
2013: 
2.41 
– 
1° 
Quar7le 
ISI
The open challenge for mental health 
VALENCIA, ISRII 2014 
3 
As underlined by yesterday’s keynote 
(Pim Cuijpers) and by this recent 
Nature paper, we need better ideas 
and tools for mental health. 
Our solution: Technology 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
The goal of this presentation 
VALENCIA, ISRII 2014 
4 
The good side 
of technology 
Positive 
Technology 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
Positive Technology 
In practice 
Technology can help us to 
change. How and Why 
Positive Technology can 
improve our personal 
experience 
Relevant applications of 
Positive Technology
The good side of technology 
Technology can help us to change: How and Why
Technology is evolving… But its use? 
VALENCIA, ISRII 2014 
6 
One computer for 
many users 
One computer for each 
user 
Many computers for each 
user 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
Thousands computers 
for each user 
1960: Mainframe Era 1980: Personal Computer 
Era 
2000: Mobility Era 2020+: Ubiquity Era 
Source: Abigail Sellen, Yvonne Rogers, Richard Harper, Tom Rodden: Reflecting human values in the 
digital age. Commun. ACM 52(3): 58-66 (2009)
Technology is not making us better… 
VALENCIA, ISRII 2014 
7 
Privacy and Security 
Ethics and Values 
Multitasking 
And 
Technostress 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
Open Challenge: 
Using technology to change people lives for better… 
But what is change?
What is change? 
VALENCIA, ISRII 2014 
9 
Even if this question has 
many possible answers in 
general change occurs 
through an intense focus 
on a particular instance or 
experience (Wolfe, 2002). 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
By exploring this experience 
as thoroughly as possible, 
the patient can relive all of 
the significant elements 
associated with it (i.e., 
conceptual, emotional, 
m o t i v a t i o n a l , a n d 
behavioral) and make them 
available for reorganization.
! Within this general model we have many 
specific methods in clinical psychology: 
! the insight-based approach of 
psychoanalysis, 
! the schema-reorganization goals of 
cognitive therapy, 
! the functional analysis of behavioral 
therapy, 
! the interpersonal relationship focus of 
interpersonal therapy, 
! and the enhancement of experience 
awareness in experiential therapies. 
What are the differences between them?
What is change 
VALENCIA, ISRII 2014 
11 According to Safran and Greenberg 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
(1991), behind the specific therapeutic 
approach there are two different 
models of change: bottom-up and top-down. 
Bottom-up processing begins with the 
focus on sensations and leads to 
change at the behavioral and 
conceptual level; 
Top-down change usually involves 
exploring and challenging tacit rules 
and beliefs that guide the processing of 
behavioral planning and leads 
eventually to changes in sensation 
processing. 
Top Down 
Bottom Up 
Source: Safran, J.D. & Greenberg, L.S.(Eds.) (1991). 
Emotion, psychotherapy and change. New York: 
Guilford Press.
What is change 
VALENCIA, ISRII 2014 
12 
These two models of change are 
focused on two different cognitive 
systems (Kahneman, Nobel Prize 
Lecture, 2002): 
System 1 (Intuition): it generates 
impressions of the attributes of objects 
of perception and thought. These 
impressions are not voluntary and 
need not be verbally explicit. 
System 2 (Reasoning): it generates 
judgments, that are always explicit and 
intentional, whether or not they are 
overtly expressed. 
System 2: Reasoning 
System 1: Intuition 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
Top Down 
Bottom Up
What is change 
VALENCIA, ISRII 2014 
13 
System 2: Reasoning 
Rules/Beliefs 
System 1: Intuition 
Emotions/Simulation 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
Learning by doing: where Intuition and 
reasoning meet 
VALENCIA, ISRII 2014 
14 
Learning by doing 
The best way to learn how to do something is trying to do it and 
reflecting on the outcome (metacognition) 
Engage and Motivate in Active Exploration and 
Learning 
To make individuals active participants by creating situations that 
challenge them to solve problems and apply new knowledge. 
Apply Metacognition 
To make individuals active participants by creating situations that 
challenge them to solve problems and apply new knowledge. 
To facilitate change we need to develop 
experiences able to engage (intuition) and apply 
metacognition to them (reasoning) 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
Positive Technology 
Positive Technology can improve our personal experience
This question is at the heart 
of the “positive technology” 
approach, which is the 
scientific and applied 
approach to the use of 
technology for improving the 
quality of our personal 
experience. 
WHAT IS RIGHT ABOUT TECHNOLOGY?
What is Personal Experience 
VALENCIA, ISRII 2014 
17 
The starting point of positive technology 
should be the concept of “personal 
experience”. But what is Experience? 
According to the Merriam Webster 
Dictionary, it is both as 
“a) the fact or state of having been 
affected by or gained knowledge 
through direct observation or 
p a r t i c i p a t i o n ” ( p e r s o n a l 
experience), 
and “b) direct observation of or 
participation in events as a basis of 
k n o w l e d g e ” ( s u b j e c t i v e 
experience) . 
independently from the subjectivity of any individual, it is 
possible to alter the features of our personal experience 
from outside. 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
Technology can change personal experience 
VALENCIA, ISRII 2014 
18 
By Structuring it 
using a goal, rules, and a 
feedback system (reasoning) 
• The goal provides 
subjects with a sense of 
purpose focusing 
attention . 
• The rules, push subjects 
to see the experience in a 
different way. 
• The feedback system tells 
individuals how close 
they are to achieving the 
goal 
By Augmenting it 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
By Replacing it 
to achieve multimodal and 
mixed experiences 
(intuition/reasoning) 
• Technology allows 
multisensory experiences 
in which content and its 
interaction are offered 
through more than one 
of the senses. 
• It is possible to use 
technology to overlay 
virtual objects onto real 
scenes 
By replacing it with a 
synthetic one (intuition) 
• Using VR, it is possible to 
simulate physical 
presence in a synthetic 
world that reacts to the 
action of the subject as if 
he/she was really there. 
• It is even possible tp 
provde illusion of 
ownership over a virtual 
arm or a virtual body
Technology can change personal experience 
VALENCIA, ISRII 2014 
19 
Using these strategies it is possible to modify three specific features 
of our experience - affective quality, engagement/actualization and 
connectedness - that serve to promote adaptive behaviors and 
positive functioning 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
Technology can change personal experience 
VALENCIA, ISRII 2014 
20 
Hedonic 
Technologies 
AFFECTIVE QUALITY 
technologies used to induce 
positive and 
pleasant experiences 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
Social/Interpersonal 
Technologiesl 
Eudaimonic 
Technologies 
FLOW/ACTUALIZATION 
technologies used to support 
individuals in 
reaching engaging and self-actualizing 
experiences 
CONNECTDNESS 
technologies used to support 
and improve social 
integration and/or 
connectedness
Technology can change personal experience 
VALENCIA, ISRII 2014 
21 
Hedonic 
Technologies 
AFFECTIVE QUALITY 
technologies used to induce 
positive and 
pleasant experiences 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
Social/Interpersonal 
Technologiesl 
Eudaimonic 
Technologies 
FLOW/ACTUALIZATION 
technologies used to support 
individuals in 
reaching engaging and self-actualizing 
experiences 
CONNECTDNESS 
technologies used to support 
and improve social 
integration and/or 
connectedness
The concepts of Positive 
Technologies are rooted 
in the research work of 
Positive and Cognitive 
Psychology
Positive Technology in practice 
Relevant application of Positive Technology
Practical Applications of Positive Technologies 
VALENCIA, ISRII 2014 
24 
Hedonic 
Technologies 
AFFECTIVE QUALITY 
Eudaimonic 
Technologies 
FLOW/ACTUALIZATION CONNECTDNESS 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
Social/Interpersonal 
Technologiesl
Practical Applications of Positive Technologies 
VALENCIA, ISRII 2014 
25 
Hedonic 
Technologies 
AFFECTIVE QUALITY 
We add to CBT (reasoning) a 
real-time stress monitoring 
app (metacognition) and the 
Positive Technology app (free 
in the iOS App store) to induce 
positive emotions (intuition). 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
Practical Applications of Positive Technologies 
VALENCIA, ISRII 2014 
26 
We used group reminiscence 
(reasoning and metacognition) 
to help Elderly subjects to 
share their memories 
(intuition) with young 
generations 
Eudaimonic 
Technologies 
FLOW/ACTUALIZATION 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
Practical Applications of Positive Technologies 
VALENCIA, ISRII 2014 
27 
We used face-to-face meetings 
and a groupware tool 
(reasoning, intuition and 
metacognition) to help 
students to design an e-health 
App. Who experienced flow 
produced more creative ideas. 
Social/Interpersonal 
Technologiesl 
CONNECTDNESS 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
Conclusions
Key Ideas to take home… 
VALENCIA, ISRII 2014 
29 
1) Personal Change requires both 
Intuition and Reasoning. Learning 
by Doing and Metacognition 
connect/active both of them. 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
2) Positive Technology use 
technology to improve personal 
experience by structuring, 
augmenting and replacing it. 
3) Using these strategies it is possible 
to modify three specific features of 
our experience - affective quality, 
engagement/actualization and 
connectedness - that serve to 
promote positive functioning 
4) Accoring to the features of our 
experience targeted by the 
technology we have Hedonic, 
Eudaimo n i c and S o c i a l / 
Interpersonal technologies.
Four Free Books for you… 
VALENCIA, ISRII 2014 
30 
Volutaren plus isa 
Interacting with Presence 
HCI and the Sense of Presence in 
Computer-mediated Environments 
http://www.degruyter.com/view/product/449569 
Thank you for your attention 
Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 
Enabling Positive Change 
Flow and Complexity in Daily Experience 
(to be published November 2014) 
http://www.degruyter.com/view/product/449663 
Active Ageing and Healthy Living: A Human 
Centered Approach in Research and 
Innovation as Source of Quality of Life 
http://www.activeaging.it/ 
Advanced Technologies in Rehabilitation 
Empowering Cognitive, Physical, Social and 
Communicative Skills 
http://www.emergingcommunication.com/ 
volume11.html

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The Emergence of Positive Technology: Potential Applications - Giuseppe Riva's Keynote Valencia ISRII 2014

  • 1. The Emergence of Positive Technology: Potential Applications Prof. Giuseppe Riva, Ph.D. Università Cattolica del Sacro Cuore, Milan, Italy www.giusepperiva.com
  • 2. Keynote Speaker VALENCIA, ISRII 2014 2 Giuseppe Riva, Ph.D. Università Cattolica del Sacro Cuore, Milan, Italyc - Professor of General Psychology - Director of the Applied Technology for Neuro- Psychology Lab. - European Editor of the scientific journal “Cyberpsychology Behavior and Social Networking” - President of the International Association of CyberPsychology, Training, and Rehabilitation – iActor - http://iactor.ning.com/ Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM Professional Skills Clinical Psychology 66% Cognitive Psychology 83% Technological Development 51% Ergonomics and Usability 72% WWW.GIUSEPPERIVA.COM Open Call for Papers h/p://www.interac7vemediains7tute.com/cypsy20/ Impact Factor: 2013: 2.41 – 1° Quar7le ISI
  • 3. The open challenge for mental health VALENCIA, ISRII 2014 3 As underlined by yesterday’s keynote (Pim Cuijpers) and by this recent Nature paper, we need better ideas and tools for mental health. Our solution: Technology Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
  • 4. The goal of this presentation VALENCIA, ISRII 2014 4 The good side of technology Positive Technology Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM Positive Technology In practice Technology can help us to change. How and Why Positive Technology can improve our personal experience Relevant applications of Positive Technology
  • 5. The good side of technology Technology can help us to change: How and Why
  • 6. Technology is evolving… But its use? VALENCIA, ISRII 2014 6 One computer for many users One computer for each user Many computers for each user Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM Thousands computers for each user 1960: Mainframe Era 1980: Personal Computer Era 2000: Mobility Era 2020+: Ubiquity Era Source: Abigail Sellen, Yvonne Rogers, Richard Harper, Tom Rodden: Reflecting human values in the digital age. Commun. ACM 52(3): 58-66 (2009)
  • 7. Technology is not making us better… VALENCIA, ISRII 2014 7 Privacy and Security Ethics and Values Multitasking And Technostress Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
  • 8. Open Challenge: Using technology to change people lives for better… But what is change?
  • 9. What is change? VALENCIA, ISRII 2014 9 Even if this question has many possible answers in general change occurs through an intense focus on a particular instance or experience (Wolfe, 2002). Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM By exploring this experience as thoroughly as possible, the patient can relive all of the significant elements associated with it (i.e., conceptual, emotional, m o t i v a t i o n a l , a n d behavioral) and make them available for reorganization.
  • 10. ! Within this general model we have many specific methods in clinical psychology: ! the insight-based approach of psychoanalysis, ! the schema-reorganization goals of cognitive therapy, ! the functional analysis of behavioral therapy, ! the interpersonal relationship focus of interpersonal therapy, ! and the enhancement of experience awareness in experiential therapies. What are the differences between them?
  • 11. What is change VALENCIA, ISRII 2014 11 According to Safran and Greenberg Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM (1991), behind the specific therapeutic approach there are two different models of change: bottom-up and top-down. Bottom-up processing begins with the focus on sensations and leads to change at the behavioral and conceptual level; Top-down change usually involves exploring and challenging tacit rules and beliefs that guide the processing of behavioral planning and leads eventually to changes in sensation processing. Top Down Bottom Up Source: Safran, J.D. & Greenberg, L.S.(Eds.) (1991). Emotion, psychotherapy and change. New York: Guilford Press.
  • 12. What is change VALENCIA, ISRII 2014 12 These two models of change are focused on two different cognitive systems (Kahneman, Nobel Prize Lecture, 2002): System 1 (Intuition): it generates impressions of the attributes of objects of perception and thought. These impressions are not voluntary and need not be verbally explicit. System 2 (Reasoning): it generates judgments, that are always explicit and intentional, whether or not they are overtly expressed. System 2: Reasoning System 1: Intuition Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM Top Down Bottom Up
  • 13. What is change VALENCIA, ISRII 2014 13 System 2: Reasoning Rules/Beliefs System 1: Intuition Emotions/Simulation Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
  • 14. Learning by doing: where Intuition and reasoning meet VALENCIA, ISRII 2014 14 Learning by doing The best way to learn how to do something is trying to do it and reflecting on the outcome (metacognition) Engage and Motivate in Active Exploration and Learning To make individuals active participants by creating situations that challenge them to solve problems and apply new knowledge. Apply Metacognition To make individuals active participants by creating situations that challenge them to solve problems and apply new knowledge. To facilitate change we need to develop experiences able to engage (intuition) and apply metacognition to them (reasoning) Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
  • 15. Positive Technology Positive Technology can improve our personal experience
  • 16. This question is at the heart of the “positive technology” approach, which is the scientific and applied approach to the use of technology for improving the quality of our personal experience. WHAT IS RIGHT ABOUT TECHNOLOGY?
  • 17. What is Personal Experience VALENCIA, ISRII 2014 17 The starting point of positive technology should be the concept of “personal experience”. But what is Experience? According to the Merriam Webster Dictionary, it is both as “a) the fact or state of having been affected by or gained knowledge through direct observation or p a r t i c i p a t i o n ” ( p e r s o n a l experience), and “b) direct observation of or participation in events as a basis of k n o w l e d g e ” ( s u b j e c t i v e experience) . independently from the subjectivity of any individual, it is possible to alter the features of our personal experience from outside. Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
  • 18. Technology can change personal experience VALENCIA, ISRII 2014 18 By Structuring it using a goal, rules, and a feedback system (reasoning) • The goal provides subjects with a sense of purpose focusing attention . • The rules, push subjects to see the experience in a different way. • The feedback system tells individuals how close they are to achieving the goal By Augmenting it Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM By Replacing it to achieve multimodal and mixed experiences (intuition/reasoning) • Technology allows multisensory experiences in which content and its interaction are offered through more than one of the senses. • It is possible to use technology to overlay virtual objects onto real scenes By replacing it with a synthetic one (intuition) • Using VR, it is possible to simulate physical presence in a synthetic world that reacts to the action of the subject as if he/she was really there. • It is even possible tp provde illusion of ownership over a virtual arm or a virtual body
  • 19. Technology can change personal experience VALENCIA, ISRII 2014 19 Using these strategies it is possible to modify three specific features of our experience - affective quality, engagement/actualization and connectedness - that serve to promote adaptive behaviors and positive functioning Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
  • 20. Technology can change personal experience VALENCIA, ISRII 2014 20 Hedonic Technologies AFFECTIVE QUALITY technologies used to induce positive and pleasant experiences Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM Social/Interpersonal Technologiesl Eudaimonic Technologies FLOW/ACTUALIZATION technologies used to support individuals in reaching engaging and self-actualizing experiences CONNECTDNESS technologies used to support and improve social integration and/or connectedness
  • 21. Technology can change personal experience VALENCIA, ISRII 2014 21 Hedonic Technologies AFFECTIVE QUALITY technologies used to induce positive and pleasant experiences Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM Social/Interpersonal Technologiesl Eudaimonic Technologies FLOW/ACTUALIZATION technologies used to support individuals in reaching engaging and self-actualizing experiences CONNECTDNESS technologies used to support and improve social integration and/or connectedness
  • 22. The concepts of Positive Technologies are rooted in the research work of Positive and Cognitive Psychology
  • 23. Positive Technology in practice Relevant application of Positive Technology
  • 24. Practical Applications of Positive Technologies VALENCIA, ISRII 2014 24 Hedonic Technologies AFFECTIVE QUALITY Eudaimonic Technologies FLOW/ACTUALIZATION CONNECTDNESS Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM Social/Interpersonal Technologiesl
  • 25. Practical Applications of Positive Technologies VALENCIA, ISRII 2014 25 Hedonic Technologies AFFECTIVE QUALITY We add to CBT (reasoning) a real-time stress monitoring app (metacognition) and the Positive Technology app (free in the iOS App store) to induce positive emotions (intuition). Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
  • 26. Practical Applications of Positive Technologies VALENCIA, ISRII 2014 26 We used group reminiscence (reasoning and metacognition) to help Elderly subjects to share their memories (intuition) with young generations Eudaimonic Technologies FLOW/ACTUALIZATION Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
  • 27. Practical Applications of Positive Technologies VALENCIA, ISRII 2014 27 We used face-to-face meetings and a groupware tool (reasoning, intuition and metacognition) to help students to design an e-health App. Who experienced flow produced more creative ideas. Social/Interpersonal Technologiesl CONNECTDNESS Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM
  • 29. Key Ideas to take home… VALENCIA, ISRII 2014 29 1) Personal Change requires both Intuition and Reasoning. Learning by Doing and Metacognition connect/active both of them. Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM 2) Positive Technology use technology to improve personal experience by structuring, augmenting and replacing it. 3) Using these strategies it is possible to modify three specific features of our experience - affective quality, engagement/actualization and connectedness - that serve to promote positive functioning 4) Accoring to the features of our experience targeted by the technology we have Hedonic, Eudaimo n i c and S o c i a l / Interpersonal technologies.
  • 30. Four Free Books for you… VALENCIA, ISRII 2014 30 Volutaren plus isa Interacting with Presence HCI and the Sense of Presence in Computer-mediated Environments http://www.degruyter.com/view/product/449569 Thank you for your attention Giuseppe Riva, Ph.D. WWW.GIUSEPPERIVA.COM Enabling Positive Change Flow and Complexity in Daily Experience (to be published November 2014) http://www.degruyter.com/view/product/449663 Active Ageing and Healthy Living: A Human Centered Approach in Research and Innovation as Source of Quality of Life http://www.activeaging.it/ Advanced Technologies in Rehabilitation Empowering Cognitive, Physical, Social and Communicative Skills http://www.emergingcommunication.com/ volume11.html