Library 2.0: the Future of Libraries?

Library 2.0: The Future of Libraries? Ben Ropp Wichita Public Library In-Service Day 2009

Library 2.0: The Future of Libraries?
What is Library 2.0?
What is Web 2.0?
What is Library 2.0 again?
Some Examples
Some Objections
Sources and Resources

So what is this Library 2.0 thing, anyway?
2 answers:
Web 2.0 in Libraries
A Philosophy of Library Service

Web 2.0
What it consists of:
Web-based applications (Web as platform)
Software as a Service (SAAS)
Read/Write Web (Participatory)
User-Created Content
Rich Internet Experience

Web 2.0
Brought to you by (these concepts):
The Network Effect
The Long Tail
The “Wisdom of Crowds”

Web 2.0
XML: Extensible Markup Language
RSS: Rich Site Summary ( also “Really Simple Syndication” )
AJAX: Asynchronous JavaScript and XML
API: Application Programming Interface
Made possible by (these technologies):

Web 2.0
Easy exchange/delivery of information (RSS)
Easy development of new services (Open APIs)
Device-Independent Applications (Mobile)
User-friendly web services
(type-in-the-box, drag and drop)
Which (in English) translates to:

Web 2.0
Blogs
Wikis
Social Networking
Media Sharing
Social Bookmarking
Cloud Computing
All of which enables:

Library 2.0, Definition #2
A philosophy of extreme customer service
based on:
Constant and purposeful change
Participatory Services
Radical Trust
Transparency
Service as Dialog/Conversation

http://www.flickr.com/photos/65735987@N00/114899622/

Some L2 Examples
Blogs - Boulder Public Library
Twitter – TCSPL
MySpace – TSCPL
Flickr – The Library of Congress
IM Reference (on FB!) – Hennepin County Public Library

L2 Examples
Catalog 2.0
NCSU Libraries
Penn Tags (University of Pennsylvania)
Mashups
Google Maps – Hillsborough County (FL) Public Library Cooperative

Hillsborough County Public Library Cooperative, FL

Objections to the 2.0 “Meme”
Privacy and security concerns
( First Monday issue )
What the web was supposed to be anyway
(web "inventor" Tim Berners-Lee, Anderson 2006 )
The Cult of the Amateur: How Today's Internet Is Killing our Culture by Andrew Keen ( on WorldCat )
A Meaningless Buzzword (passing trend)

Why should we care?
1 out of 8 couples married in the U.S. last year met via social media

Why should we care?
By 2010 Gen Y (AKA “Millenials”) will outnumber Baby Boomers….96% of them have joined a social network

Why should we care?
By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network
If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia

Why should we care?
By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network
If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia
The fastest growing segment on Facebook is 55-65 year-old females

Why should we care?
Years to Reach 50 millions Users:
Radio (38 Years)

Why should we care?
Radio (38 Years)
TV (13 Years)

Why should we care?
Radio (38 Years)
TV (13 Years)
Internet (4 Years)

Why should we care?
Radio (38 Years)
TV (13 Years)
Internet (4 Years)
iPod (3 Years)

Why should we care?
Radio (38 Years)
TV (13 Years)
Internet (4 Years)
iPod (3 Years)
Facebook added 100 million users in less than 9 months…

Why should we care?
Radio (38 Years)
TV (13 Years)
Internet (4 Years)
iPod (3 Years)
Facebook added 100 million users in less than 9 months…
iPhone applications hit 1 billion in 9 months.

Why should we care?
Some sources say China’s QZone is larger than FB with over 300 million using their services.

http://www.vincos.it/wp-content/uploads/2009/06/wmsn-06-09.png

Library 2.0, Definition #2
A philosophy of extreme customer service
based on:
Constant and purposeful change
Participatory Services
Radical Trust
Transparency
Service as Dialog/Conversation

Questions? Ben Ropp Wichita Public Library In-Service Day 2009

Sources
Squidoo “Lens”: Library 2.0 Reading List
Tim O’Reilly “What is Web 2.0” (The start of it all)
Presentations on Slideshare:
Information Week (Slide Presentation): “ A Brief History of Web 2.0 ”
David Lee King (TSCPL) http://www.slideshare.net/davidleeking/emerging-trends-20-libraries-1869230
Nicole Engard http://www.slideshare.net/nengard/library-mashups#stats-bottom
RamiroseAttebury http://www.slideshare.net/guesta715d0/web-20library-20
Eddie Byrne http://www.slideshare.net/ebyrne41
YouTube videos:
“The Machine is Us/ ing Us”
“Social Media Revolution” (by the author of the book Socialnomics)

Library 2.0: the Future of Libraries?

by Ben Ropp on Oct 13, 2009

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